Required Branch Sales Manager for Micro LAP at Amritsar Location Show more Show less

Role Summary: To ensure compliance with the Data Privacy and Data Protection guidelines in accordance with the Aadhaar Act 2016, the forthcoming DPDP Act as well as other applicable regulatory guidance To be SMICC’s SPOC for the regulator (UIDAI) post eKYC implementation for coordination and implementation of privacy practices as per their guidelines/circulars from time to time To handle required internal risk assessments of the process and controls thereof To ensure inter-departmental coordination in resolving customer queries and/or grievances Responsibilities Compliance to the Regulator’s Data Privacy Guidelines To develop, implement, maintain and monitor the comprehensive, organization-wide governance of data protection and security in accordance with the regulatory guidelines To advise the Data Privacy Committee and SMICC’s Top Management on the privacy obligations, advise on high-risk processing, and the requirement of data privacy impact assessments Assessment of Data Privacy Risks & Management of Incidents To assess privacy risks of processing identity information / personal data, and mitigate the risks To manage/monitor privacy incidents and help address/respond to the same To handle and/or help resolve customer grievances related to their identity information Training & Awareness To manage/oversee the process of building awareness and conducting training to staff involved in the processing of identity information about legal and organisational reputation consequences of data breach. To conduct/oversee periodic trainings to front-line teams interacting with Aadhaar Number holders to communicate the methodology / mandated process of disclosures before taking customer consents To conduct/ensure trainings to associated developers, system admins and other users/intermediaries about the data protection and data privacy obligations as applicable Periodic and Mandated Audit To ensure timely conduct of the annual CERT-IN audit and placement of the report with UIDAI To partner and ensure with the internal audit team, the conduct of quarterly internal audits towards compliance with the Aadhaar Act 2016 Show more Show less

Company Description SMFG India Credit Co. Ltd. is a leading NBFC in India with a focus on empowering customers and building trust. The company has over 21,000 employees across 1000 branches, servicing 3.6 million customers in 600+ towns and 70,000+ villages. SMFG India Credit offers a range of financing services for SMEs, personal loans, commercial and two-wheeler loans, home improvement loans, rural livelihood advancement, and more. Role Description This is a full-time on-site role for a Relationship Officer at the Ayodhya branch of SMFG India Credit. The Relationship Officer will be responsible for maintaining and enhancing customer relationships, managing business accounts, providing financial advice, and promoting new products or services to clients. Qualifications Business Relationship Management and Sales skills Finance and Customer Service skills Strong Communication skills Experience in financial services industry is a plus Bachelor's degree in Finance, Business, or related field Ability to work well under pressure and meet targets Show more Show less

Job overview: Will be responsible for independently conducting compliance reviews and testing exercises across various business verticals and support functions to assess adherence to regulatory requirements, internal policies, and procedures. This role plays a critical part in the second line of defence, ensuring ongoing regulatory risk monitoring and mitigation. Key Responsibilities: Develop and execute a risk-based compliance testing calendar in line with regulatory expectations and internal compliance framework. Conduct periodic compliance reviews across business units, operations, branches, and corporate functions. Assess effectiveness of controls and compliance with applicable RBI guidelines and other statutory obligations. Review internal policies/procedures and their implementation on ground. Identify gaps and potential risks; provide actionable recommendations. Prepare detailed testing reports with observations, root causes, and remediation recommendations. Track closure of compliance findings and follow up with business stakeholders. Liaise with internal stakeholders including business heads, legal, operations and internal audit. Present findings to senior management and support the compliance team in regulatory engagements, if required. Stay updated with regulatory changes and proactively assess their impact on testing scope. Support in thematic reviews or special testing assignments based on emerging risks or regulatory focus areas. Qualifications & Expertise: CA / CS / LLB / MBA (Finance or Risk specialization preferred). 5-8 years of relevant experience in compliance, internal audit, or regulatory testing in NBFCs, banks, or financial institutions. Sound understanding of RBI Master Directions applicable to NBFCs, AML guidelines, Fair Practices Code, etc. In depth knowledge of compliance and regulatory landscape for NBFCs

Role Summary: To ensure compliance with the Data Privacy and Data Protection guidelines in accordance with the Aadhaar Act 2016, the forthcoming DPDP Act as well as other applicable regulatory guidance To be SMICC’s SPOC for the regulator (UIDAI) post eKYC implementation for coordination and implementation of privacy practices as per their guidelines/circulars from time to time To handle required internal risk assessments of the process and controls thereof To ensure inter-departmental coordination in resolving customer queries and/or grievances Responsibilities Compliance to the Regulator’s Data Privacy Guidelines To develop, implement, maintain and monitor the comprehensive, organization-wide governance of data protection and security in accordance with the regulatory guidelines To advise the Data Privacy Committee and SMICC’s Top Management on the privacy obligations, advise on high-risk processing, and the requirement of data privacy impact assessments Assessment of Data Privacy Risks & Management of Incidents To assess privacy risks of processing identity information / personal data, and mitigate the risks To manage/monitor privacy incidents and help address/respond to the same To handle and/or help resolve customer grievances related to their identity information Training & Awareness To manage/oversee the process of building awareness and conducting training to staff involved in the processing of identity information about legal and organisational reputation consequences of data breach. To conduct/oversee periodic trainings to front-line teams interacting with Aadhaar Number holders to communicate the methodology / mandated process of disclosures before taking customer consents To conduct/ensure trainings to associated developers, system admins and other users/intermediaries about the data protection and data privacy obligations as applicable Periodic and Mandated Audit To ensure timely conduct of the annual CERT-IN audit and placement of the report with UIDAI To partner and ensure with the internal audit team, the conduct of quarterly internal audits towards compliance with the Aadhaar Act 2016

Job overview: This job role will require the incumbent to lead Regulatory assurance activities, to identify and drive regulatory change implementation initiatives as well as remediation of gaps/improvement areas for risk department to ensure compliance to regulations. This individual will also be responsible for streamlining periodic regulatory reporting with a focus on monitoring timely submissions, establishing data quality controls and robust documentation, in addition to driving regulatory automation projects to create efficiencies. Regulatory Compliance and Change Management: Identify and drive regulatory change implementation (covering policy/process/system adaption) Comprehensive collation and validation of data/ information (sought by regulators pre, during and/ or post Regulatory inspection) Identify and drive remediation for gaps/ improvement areas identified during Inspection as well as Compliance Testing Act as single point for escalations, controls, key process and risk indicators in supporting the Risk department’s regulatory governance and compliance agenda Assist in evaluation of adequacy and effectiveness of regulatory reporting policies, processes and controls and develop and manage effective change management process Regulatory Reporting Oversight and Management : End to end management of submission of regulatory reports/ returns under ownership of Risk Department to ensure that all regulatory reporting obligations are fulfilled, gaps and issues are highlighted with analysis and appropriate remediation implemented Lead risk reporting related transformation projects including project management tasks, including development of project charters, project plans, and status updates reports as well as overall project monitoring. Partner with regulatory compliance teams to understand and document Risk department’s regulatory reporting requirements, ensuring that such requirements are actioned with relevant business, data and engineering teams. Support in implementation and maintenance of end-to-end processes around report creation and delivery, and support in documentation of regulatory reporting requirement controls, ensuring they are auditable Experience & Qualification Required: 10-18 years of relevant regulatory assurance and regulatory reporting experience in risk governance/ CRO office / compliance teams in leading banks/NBFCs in India In-depth knowledge and understanding of retail lending industry and regulatory compliance obligations for banks/NBFCs in India Experience of leading delivery of ongoing Regulatory Reporting projects/programs in retail lending financial services will be an absolute plus Problem solving abilities, attention to detail, strong analytics skills and auditing skills with a zeal to dabble with multiple data sources and multiple stakeholders Ability to work efficiently and independently in a fast paced, agile environment in multiple stakeholder settings Continuous learning mindset and strong communication skills Master’s degree in Analytics, Finance, Risk Management, Accounting, Business Administration, or a related field. Professional qualifications such as FRM, CA, CFA are highly desirable

Company Description SMFG India Credit Co. Ltd. is a leading NBFC in India, driven by trust and customer empowerment. With over 21,000 employees and 1000+ branches, we have served more than 3.6 million customers across 600+ towns and 70,000+ villages. Our services include financing SME for working capital and growth, personal loans, loans for commercial vehicles and two-wheelers, home improvement loans, loans against property, working capital loans for urban self-employed, rural housing finance, and financing various rural micro-enterprises. While our identity has evolved, our core values and commitment to our customers remain steadfast. Role Description This is a full-time on-site role for a Relationship Officer - LAP based in Lucknow. The Relationship Officer will be responsible for managing and developing business relationships, offering financial solutions, providing excellent customer service, and driving sales. Daily tasks include identifying client needs, offering product recommendations, following up with clients, maintaining accurate records, and meeting sales targets. Qualifications Strong Business Relationship Management and Customer Service skills Proficiency in Finance and offering financial solutions Excellent Communication skills Sales-driven with a track record of meeting targets Ability to work independently and thrive in a dynamic environment Bachelor's degree in Business, Finance, or related field Experience in the financial industry is a plus

You will be joining SMFG India Credit Co. Ltd., a prominent NBFC in India known for its commitment to trust and customer empowerment. With a workforce of over 21,000 employees spread across 1000+ branches, we have successfully catered to the financial needs of more than 3.6 million customers residing in 600+ towns and 70,000+ villages. Our range of services includes financing for SMEs, personal loans, commercial vehicle and two-wheeler loans, home improvement loans, loans against property, working capital loans for urban self-employed individuals, rural housing finance, and support for various rural micro-enterprises. Despite our evolving identity, our core values and dedication to customer satisfaction remain unwavering. As a Relationship Officer - LAP based in Lucknow, your primary responsibility will be to nurture and expand business relationships, propose financial solutions, deliver exceptional customer service, and enhance sales performance. Your daily duties will involve identifying client requirements, recommending suitable products, following up with clients, maintaining precise records, and achieving sales objectives. To excel in this role, you should possess strong skills in Business Relationship Management and Customer Service, along with a proficiency in Finance and offering financial solutions. Excellent communication abilities are crucial, coupled with a proven track record of being sales-driven and meeting targets consistently. The capacity to operate independently and thrive in a dynamic work environment is essential. A Bachelor's degree in Business, Finance, or a related field is required, and prior experience in the financial industry would be advantageous.,