Relationship Manager

TR SAWHNEY MOTORS PVT LTD

1 years

2 - 3 Lacs

Delhi

Posted:2 months ago| Platform: GlassDoor logo

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Skills Required

reports service finance resolve communication negotiation crm

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Relationship Manager – Automobile Sales

Location: PREET VIHAR

Department: Sales

Reports to: Sales Manager / General Manager

Job Purpose:

To build and maintain strong relationships with customers, ensuring a high level of customer satisfaction and loyalty while driving vehicle sales and after-sales service growth.

Key Responsibilities:

Build and maintain long-term relationships with walk-in and referral customers.
Assist customers in selecting the right vehicle as per their needs and preferences.
Explain product features, specifications, finance & insurance options.
Achieve monthly sales targets of new cars and related products (insurance, accessories, etc.).
Follow up with potential leads and ensure timely communication.
Coordinate with other departments (finance, service, delivery) for a smooth customer experience.
Maintain accurate records of customer interactions and transactions.
Resolve customer complaints and ensure customer satisfaction.
Take feedback from customers and work on improvement areas.
Stay updated with market trends, competitor products, and pricing.

Requirements:

Minimum Graduate (Any stream)
Proven experience in automobile sales/customer handling (1–3 years preferred)
Excellent communication and interpersonal skills
Strong negotiation and persuasive skills
Basic computer knowledge (MS Office, CRM tools)
Willingness to work in a target-driven environment

Preferred Qualities:

Passion for automobiles and customer service
Positive attitude and team player
Ability to work under pressure and meet deadlines

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Language:

English (Preferred)

Work Location: In person

Speak with the employer
+91 8882564358

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