Posted:1 week ago|
Platform:
Work from Office
Full Time
Encourage and motivate distributors to increase their loan against mutual funds business
Identify and capitalize on growth opportunities within the distributor network
Collaborate with distributors to develop strategies for expanding their customer base
Problem Solving and Support:
Act as the primary point of contact for distributors and their customers
Promptly address and resolve issues faced by distributors and their customers
Escalate complex problems to appropriate internal teams and follow up until resolution
Distributor Education and Enablement
Guide distributors on how to enable their customer base to take loans against mutual funds instantly
Provide training and resources to help distributors understand Volt Money's products and processes
Share best practices and success stories to inspire and educate distributors
Maintain accurate records of distributor performance and interactions
Prepare and present regular reports on distributor business growth and relationship status
Analyze trends and provide insights to improve distributor performance and satisfaction
Bachelor's degree in Business, Finance, or a related field
3+ years of experience in relationship management, preferably in the financial services sector
Strong understanding of mutual funds and loan products, especially loans against mutual funds
Excellent communication and interpersonal skills
Proven track record in managing business relationships and driving growth
Strong problem-solving and analytical skills
Proficiency in MS Excel and CRM software
Personal Attributes
Self-motivated and results-oriented
Excellent relationship-building skills with the ability to work effectively with diverse stakeholders
Adaptable and able to work in a fast-paced environment
High level of integrity and professionalism
Enthusiasm for financial technology and innovation
Customer-centric approach with a passion for solving problems
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