Relationship Manager

Job Title: Relationship Manager
Location: Naranpura, Ahmedabad

Working Hours: 10:00 AM – 7:00 PM (Monday to Saturday; Second Saturdays Off)
Job Type: Full-Time

Overview:
We are seeking a dynamic and customer-focused Relationship Manager to build and maintain strong client relationships, ensure customer satisfaction, and drive business growth. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and the ability to identify opportunities for upselling and cross-selling.

Key Responsibilities:

• Develop and nurture long-term relationships with clients to ensure trust and loyalty.
• Understand client needs and provide appropriate solutions or services.
• Act as the primary point of contact for client queries, concerns, and escalations.
• Maintain regular communication with clients through calls, meetings, and emails.
• Identify new business opportunities within existing accounts.
• Collaborate with internal teams to ensure smooth service delivery.
• Prepare reports on account status and client feedback.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Proven experience as a Relationship Manager, Account Manager, or in customer-facing roles.
• Strong interpersonal, negotiation, and communication skills.
• Ability to manage multiple accounts and meet deadlines.
• Proficiency in MS Office and CRM software.

Salary: Competitive + Incentives + Benefits

Job Type: Full-time

Pay: ₹18,258.08 - ₹45,000.00 per month

Experience:

• Relationship manager: 2 years (Preferred)

Work Location: In person