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Relationship Manager - Merchant OD

1 - 6 years

3 - 8 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, preferably with a background in Assets, Inclusive Banking, SBL, Mortgages, Merchant OD, or related fields. Roles and Responsibility Manage relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Develop and implement effective sales plans to meet or exceed monthly targets. Collaborate with internal teams to resolve customer complaints and issues. Provide excellent customer service and support to maintain a positive brand reputation. Analyze market trends and competitor activity to stay ahead in the market. Job Requirements Strong knowledge of banking products and services, including mortgages, merchant OD, and relationship management. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills to resolve complex customer issues. Experience working with small finance banks or similar institutions is preferred. Familiarity with inclusive banking principles and practices is an added advantage.

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Equitas Small Finance Bank
Equitas Small Finance Bank

Banking

Chennai Tamilnadu

10001 Employees

2976 Jobs

    Key People

  • Parthasarathi Mukherjee

    Managing Director & CEO
  • Rajesh Kumar Chaturvedi

    Executive Director

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