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Relationship manager

Relationship manager

Make My Address

1 - 4 years

2 - 3 Lacs

Mohali

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

retention upselling saas marketing service resolve finance management communication negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a proactive and customer-focused Relationship Manager to build and maintain strong relationships with clients. The ideal candidate will be responsible for client acquisition, retention, upselling/cross-selling financial or business products, and ensuring a high level of customer satisfaction and loyalty.

Key Responsibilities:

Develop and maintain strong relationships with existing and new clients.
Understand client needs and offer appropriate products/services (e.g., banking products, insurance, investment solutions, SaaS solutions depending on industry).
Meet and exceed sales targets and business goals.
Ensure timely follow-ups and client satisfaction through regular communication.
Provide clients with market insights, investment updates, or product enhancements.
Collaborate with internal teams (operations, product, marketing) to ensure seamless service delivery.
Resolve client issues promptly and escalate complex queries where required.
Keep up-to-date with industry developments, competitor offerings, and regulatory changes.

Required Skills and Qualifications:

Bachelor’s degree in Business, Finance, Marketing, or a related field.
1–4 years of experience in client relationship management, sales, or customer service.
Excellent communication, negotiation, and interpersonal skills.

Job Type: Full-time

Pay: ₹22,000.00 - ₹27,000.00 per month

Language:

English (Preferred)

Work Location: In person

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