Relationship Manager

Role & responsibilities

• Business Development:

• Source new clients through market visits, channel partners, and referrals.
• Promote LAP and affordable home loan products in the assigned territory.
• Build and maintain relationships with key stakeholders like builders, real estate agents and DSA partners.

• Customer Relationship Management:

• Manage customer lifecycle from lead generation to loan disbursement.
• Handle client queries and ensure timely resolution.
• Regularly follow up with existing customers for renewals, cross-sell opportunities, and referrals.

• Credit Assessment:

• Conduct initial credit evaluation and financial analysis of customers.
• Ensure compliance with companys risk policy and documentation standards.
• Liaise with credit and operations teams to ensure smooth processing and disbursement of loans.

• Sales Target Achievement:

• Achieve monthly and quarterly sales targets for LAP and affordable loans.
• Monitor performance and proactively take corrective actions to ensure goals are met.

• Market Intelligence:

• Keep abreast of market trends, competitor products, and pricing strategies.

Preferred candidate profile

• Bachelors degree in Business Administration, Finance or related field (MBA preferred)
• 2-5 years of experience in sales of LAP, home loans, or affordable housing loans
• Knowledge of local market and customer base
• Understanding of lending norms, credit assessment, and compliance