Relationship Manager-KCC

As a Relationship Manager-Kisan Credit Card in Rural Banking, your role involves providing financial solutions to meet the needs of KCC customers, ensuring value-added customer service, and collaborating with product and operations teams for effective customer acquisition and servicing. Your goal is to enhance customer profitability, manage NTB clients, and contribute to larger branch banking objectives. Key Responsibilities: - Increase liabilities size of relationships by capturing larger share of wallet from existing KCC customers. - Review account inflows and outflows to identify potential business opportunities. - Establish strong connections with customers through mailers and phone calls, providing insights on interest rates and product offerings. - Generate new sales leads for KCC customers through referrals and credit assessments. - Utilize knowledge in Liability, Fx, Trade, Client Relationship, Delinquency management, and Relationship management to boost business volume. - Monitor portfolio accounts, renewals, and ensure Portfolio Hygiene with minimal open deferral. - Foster relationships with Branch banking for synergy optimization within the bank's ecosystem. - Evaluate growth strategies based on competitor analysis and customer feedback. - Recommend process improvements for service efficiency and quality. - Plan and implement promotions and marketing initiatives based on sales planning. - Understand financial statements, credit assessment, and title-security documents. Managerial & Leadership Responsibilities: - Recruit and retain top talent for key roles within your reporting structure. - Monitor employee productivity, hiring quality, and attrition rates for necessary improvements. - Support teams in achieving growth targets effectively. Qualifications Required: - Graduation in Bachelors in Engineering, Technology, Maths, Commerce, Arts, Science, Biology, Business, Computers, or Management. - Minimum of 4 years of relevant experience in a similar role.,