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Care Health Insurance
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Relationship Manager-Customer service

Relationship Manager-Customer service

Care Health Insurance

0 - 3 years

|

2 Lacs

Posted:1 month ago| Platform:

Apply

Skills Required

Inbound Customer Service Customer Support Solving Queries CRM Customer Relationship Customer Care Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Making outbound calls to customers who already used our services and share negative feedback for any reason
Follow-up with customers to ensure their issues are resolved satisfactorily
Providing information as per customer query related to the customer health plan
Resolving customers issues in a timely manner
Escalating issues to the appropriate department or IT
Documenting all interactions with customers for future QA

Preferred candidate profile

Require 0- 2 years of experience
Candidate must have good English communication
Qualification - graduate/diploma or post graduates
Candidate should be comfortable with location Noida (work from office)
Immediate joiners - 15 days notice period candidates preffered

Intrested canddiates can share their resume directly at azhar.uddin@careinsurance.com

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Care Health Insurance

Insurance

Mumbai

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