Relationship Manager-Commercial Vehicle

As a Relationship Manager-Commercial Vehicle in the Rural Banking department, your role will involve acquiring new customers for the Dealership business by conducting detailed credit assessments and providing end-to-end solutions to clients. Your key responsibilities will include: - Establishing a close connection with existing customers through mailers and phone calls, and sharing insights on interest rate fluctuations and various product offerings. - Empanelling new Dealers, DSA, and DST in the market to expand the business reach. - Generating new sales leads for Dealership business customers through referrals and promotional activities. - Conducting policy training for internal team members and proactively resolving customer queries. - Aggregating knowledge of competitor products and market best practices to stay updated. - Tracking channels and team for quality sourcing and maintaining a healthy portfolio. Additionally, you will be responsible for: - Geographical scoping of potential markets and managing relationships with DSA, DDSA, and DSE. - Evaluating growth strategies based on competitor analysis and customer feedback. - Recommending process changes to enhance service efficiency and quality. - Planning sales strategies, promotions, and marketing initiatives effectively. In terms of managerial and leadership responsibilities, you will be expected to: - Attract and retain top talent for key roles in your reporting structure. - Monitor key parameters related to employee productivity, hiring quality, and attrition rates for necessary improvements. - Provide necessary support to enable teams to achieve growth targets. - Conduct training sessions to enhance team skills and knowledge. Your key success metrics will include meeting month-on-month sales targets, managing PDDs, controlling delinquency and portfolio, achieving customer acquisition targets, and hitting product cross-sell targets.,