Relationship Management Specialist/Research Analyst

We are looking for a highly motivated and organized analyst to join our Relationship Management and Research teams. As the world's premier vendor of forward-looking, date-related financial data, we are a globally-minded company with offices in New York, London, Delhi, and Manila.

Relationship Management Duties & Responsibilities

• Provide outstanding customer service in the most prompt, helpful, and knowledgeable manner.

Research Duties & Responsibilities

• Manage research products and ensure our customers have accurate and timely data.
• Monitor inter-bank settlement holidays, trading hours, expiry dates, and economic events for assigned financial centers.
• Analyse the information gathered and ensure that published data is accurate, drawing on extensive knowledge of habits, patterns, and culture.
• Study all relevant people, institutions, laws, and regulations that form the primary sources of information.
• Work in 'virtual teams' with colleagues from across the world.
• Network with Central Bank, Stock Exchange, FX Trade Support, and CSD officials worldwide.

As part of our Research Analyst training program, you will enhance your knowledge of financial markets and culture, learn about our products, and build relationships throughout the company's international offices. The program covers financial concepts and institutions, such as central banks, stock exchanges, central securities deposits, clearinghouses, equities, bonds, derivatives, and foreign exchanges.

Qualifications for the position

• Bachelor's degree (Business, Finance, Economics, International Relations, Marketing, Communication or Management is preferable).

• Must be fluent in English.

• Proficient in Excel.

• Self-motivated, independent worker.

• Highly detail-oriented and well-organized.

Benefits

• Weekly team lunches.

• EPF.

• Health Insurance.

• Healthy work/life balance.

• International travel opportunities.

• Employee-led wellness program.

• Ongoing access to training and opportunities for professional growth.

About Us

Our mission is to provide the most accurate, reliable, and timely data humanly possible and to be every customer's best vendor. We strive to help our employees excel in their roles and succeed in leadership opportunities. We value our diverse, multicultural, and global team, as well as our fun and engaging company culture.

Our Swaps Monitor Culture Committee plans regular fun outings, activities, and celebrations, such as sports games, happy hours, and picnics. We look forward to an enthusiastic and detail-oriented analyst joining our team.