Relationship Executive

Courier Karo

2 years

1 - 2 Lacs

zirakpur punjab

Posted:11 hours ago| Platform: SimplyHired logo

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Skills Required

microsoft excel customer service english computer skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are looking for a dynamic and confident Relationship Executive to join our team. The ideal candidate will be responsible for managing client relationships, handling day-to-day queries, ensuring customer satisfaction, and supporting business growth through effective communication and follow-ups.

Key Responsibilities:

Build and maintain strong, long-term relationships with existing and new clients.
Handle client queries, concerns, and escalations promptly through calls, WhatsApp, and emails.
Coordinate with internal teams for client support, issue resolution, and service updates.
Follow up with clients for feedback, pending documents, and payments.
Generate leads, onboard new customers, and help increase company sales volume.
Maintain proper records of communication and reports in Excel or CRM.
Ensure client retention through excellent after-sales service and relationship management.

Requirements:

Laptop is mandatory (Work cannot be performed without it).
Minimum 6 months – 2 years of experience in Customer Service, Sales, or Client Handling (Freshers with good communication can also apply).
Excellent communication skills (Hindi & English).
Basic computer knowledge (Excel, Email, WhatsApp Web, Google Sheets).
Ability to multitask and manage time effectively.
Positive attitude and strong problem-solving approach.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

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