Posted:1 day ago|
Platform:
On-site
Full Time
What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead the team of governance officers who monitor process reviews of different client roles. Ensure teams compliance to KYC policy and strong governance in place for adherence. Lead process optimization and automation of the existing processes and new processes Manage and motivate the team to Lead by example and inspire team members to achieve their best Ability to think strategically and take the team along to achieve organizational & departmental goals Provide quality support and guidance on best practices to ensure high level of governance & integrity Provide analytical insights to the team for consumption of management and key stakeholders Challenge team on quality, completeness, timeliness and ongoing progress around related initiatives or change projects Manage key communication regarding files not in compliance with required deadlines are escalated and proper client account restrictions imposed Develop strong knowledge and understanding of systems, people and processes in around the client lifecycle management space as required (particularly across the end to end Client Outreach workflow), ensuring experience and knowledge gathered is leveraged to help drive efficient and effective delivery. Work effectively with key stakeholders using strong influencing skills to ensure the mutually satisfactory resolution of key issues and that the respective responsibilities are understood, agreed, and escalated where required Identify red flag situations and escalate in line with Deutsche Bank policies and procedures Appropriate and confidential handling/sharing of sensitive client data Support review and communication with internal Audit, Controls, and Embedded Risk Team Provide monthly Key Performance Reporting for management Ensure that risks and concerns are recorded and escalated as appropriate Your skills and experience Understanding of Control, Compliance/AML, and Investigation functions in the banking industry In-depth knowledge of performance metrics Excellent communication and leadership skills Organizational and time-management skills Decision-making skills and problem-solving skills Ability to teach and coach Minimum of intermediate level excel skills required Minimum of intermediate level PowerPoint skills required SharePoint administration experience a plus Effective written and verbal communication and interpersonal skills, with the ability to work to high standards and under strong time constraints; analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required A high level of interpersonal communication skills with the ability to influence key stakeholders, providing support and coaching to them in their role in the change effort; strong leadership and the ability to reach across multiple senior stakeholders to find common ground Excellent personal organization and prioritization skills along with excellent verbal and written skills in English
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