Regional Training Manager-Life Insurance

Job Description

KEY RESPONSIBILITIES: Administrative: Planning, scheduling, and executing all regular training programs for agents and employees. Proactive planning for any special training programs, interventions and management development programs. Coordinating with the General Offices and regional leadership for regular performance reviews meetings and sharing of expectations and deliverable between the business managers and the Managers L&D. Ensuring time and duration adherence; internal and regulatory compliance. Team development: Sourcing, interviewing and short-listing candidates for final interviews by the Zone Head L&D Retention of the L&D Managers. Proactively managing talent pool. Development of L&D Managers; regular performance reviews and feedback for continuous improvements in knowledge and skills Setting Goals and carrying out the annual performance reviews in conjunction with the respective location heads. Traction of the KRAs, Incentives and R&R for the L&D Managers. Course correcting any gaps in knowledge, skills or attitudes of the L&D Managers through training, coaching and counseling. Managing disciplinary issues. Quality Assurance: Ensuring adherence to curricula, contents and sessions plan by the trainers. While encouraging different styles of deliveries, ensuring the overall adherence to methodologies as specified in the trainer’s/facilitators guides. Ensuring that each program achieves the business objectives it was targeting to achieve. Assisting the home office team in training needs identification of various constituents of agency. Assisting the home office team in carrying out the measurement of training effectiveness. Master Trainer: Be the first choice trainer for all the ‘high’ level MDPs and lead company-wide initiatives. MEASURES OF SUCCESS: Ensuring adherence to the training process for new agent launch and existing agents productivity Standardized training schedule & delivery for the region Retention and development of Managers L&D. Alignment of training with region business objectives Compliance Competence in knowledge about products, processes etc. and training skills KNOWLEDGE/SKILL/ABILITY Learning ability Logical thinking Must be able to influence & motivate peers, supervisors & subordinates Should be self-motivated, self-starte