Job
Description
As an Inside Sales Manager at Johnson Controls in Bangalore, you will have the opportunity to lead a team of Inside Sales Specialists and Consultants. Your main objective will be to drive profitable growth by increasing service revenue and generating new leads, all while collaborating with cross-functional teams to support Johnson Controls" strategic goals. Your leadership will play a crucial role in shaping the success of the organization and driving transformative change. Your responsibilities will include leading sales activities and achieving key performance indicators by coaching team members on prioritization and customer engagement. You will be responsible for developing a consistent cadence of 1:1 coaching and side-by-sides, ensuring 100% team coverage per month. Additionally, you will oversee on-time proposal generation and renewal of PSA contracts, as well as new and renewal annual maintenance contracts, while closely collaborating with field sales and service teams. It will be your responsibility to review and maintain complete installed base details of controls, fire, security, HVAC, and technology or software products and solutions for the region. As an escalation point, you will model effective selling behaviors and foster a customer-centric culture to drive organizational change and meet strategic goals. Furthermore, you will be expected to identify opportunities for functional improvement and productivity gains through cross-regional collaboration. You will develop forecasts and clearly communicate business strategies to your team. Hosting daily stand-ups will be essential to keep the team on track, review key performance indicators related to the business, and encourage sharing of best practices. Providing constructive feedback during customer interactions, shadowing inside sales reps, supporting skill development, and leading training sessions will also be part of your role. Building strong relationships with local and national sales and service teams, promoting a performance-driven culture through recognition and team initiatives, and ensuring accountability and high performance within your team are key aspects of the position. The ideal candidate for this role should have a Bachelor's degree in Business Administration, Commerce, or a related field. Proven experience in leading inside sales teams, preferably in Controls, Fire, Security, HVAC systems, and Technology or Software products, is required. A strong understanding of inside sales concepts and processes, proficiency in English for business communication, and the ability to manage an annual sales pipeline of $5M+ are essential. Experience in coaching and motivating teams, excellent problem-solving and negotiation skills, and proficiency in MS Office, especially Excel, are also desired qualities.,