Regional Retail Trainer

As a Retail Trainer at a leading fashion & lifestyle retail brand in Mumbai, your role involves designing and delivering impactful training programs to empower retail teams, enhance customer experience, and drive operational excellence. Your responsibilities include: - Creating and delivering engaging training modules covering product knowledge, customer service, sales techniques, and store operations. - Conducting interactive classroom, on-the-job, and e-learning sessions. - Collaborating with retail managers and HR to plan and assess training outcomes. - Staying updated with industry best practices and innovating training initiatives. - Coaching retail staff to reinforce skills and ensure continuous improvement. To excel in this role, you should possess: - A Bachelor's degree (additional certifications in Learning & Development / training would be a plus). - 3+ years of experience in retail training or staff development. - A strong understanding of retail operations, sales, and customer service. - Excellent communication and presentation skills. - Flexibility to adapt to varied schedules, including weekends and holidays if required.,