Regional Program Manager - Supply Chain Finance

You will be responsible for the following key tasks: - **User Experience Ownership:** Take full ownership of the user experience across all products to ensure seamless interactions and high customer satisfaction. - **Digital Penetration:** Drive digital penetration of customers through various initiatives and projects aimed at enhancing online engagement. - **Data Enhancement:** Implement data collection processes with validations to reduce Turnaround Time (TAT) and enhance data quality. - **Market Understanding:** Gain a deep understanding of customer experience, identify product gaps, and generate innovative ideas to grow market share and enhance customer satisfaction. - **Technology Trends:** Research and stay updated on technological trends, exploring ways to incorporate them into product development. - **Team Collaboration:** Facilitate team input at different stages of product development and design to ensure well-rounded solutions. - **Performance Metrics:** Define and analyze performance metrics, prepare project status reports, and assess the success of features. - **Technological Advancement:** Conceptualize, implement, and lead technological advancement and digital transformation projects to enhance product offerings, client satisfaction, and reduce credit risk. - **Compliance:** Ensure strict compliance with all Audit/RBI regulations, company processes, policies, and reporting systems. - **Market Analysis:** Conduct thorough market analysis to identify emerging SME trends and opportunities for product innovation. - **Competitive Assessment:** Continuously assess competitor products and strategies to maintain a competitive edge. - **Customer Feedback:** Collect and analyze customer feedback to inform product enhancements and updates. - **Product Roadmap:** Develop and maintain a clear product roadmap that aligns with business goals and market needs. **Qualifications:** - Minimum Degree: Post Graduate/Graduate in any discipline.,