Regional Manager (Operations)

Duties & Responsibilities: Manage a cluster of outlet operations along with Area Managers with clear targets & guidelines. Responsible for upkeep & development of outlet Operations Responsible for visiting, checking, reporting for well-controlled operations and customer service level of outlets in their allocated area. Conduct weekly meetings with Area Managers to do an analysis on outlets’ performance and setting the agenda for the succeeding weeks. Periodically conduct performance review for the Area Managers based on pre-defined & agreed upon parameters. Responsible for growth & development of the Area Managers through continuous feedback & training sessions. Ensures effective action planning through root cause analysis , creation and execution of action plan, and scheduled follow-ups that drive accountability Drives fast, friendly & impressive Service with Speed through focus on report analysis, staffing and deployment, Team Service execution, visible and active management and standards execution Actively coaches for continued improvement in restaurant excellence with specific focus on execution of systems and processes Manage Outlet profitability as per budgets. Evaluates margins and identifies roadblocks to outlet profitability and takes appropriate action for solving issues Influences outlet managers on the value of the people development component of their business plan and provides guidance on organizational structure and succession planning. Duties & Responsibilities: Manage a cluster of outlet operations along with Area Managers with clear targets & guidelines. Responsible for upkeep & development of outlet Operations Responsible for visiting, checking, reporting for well-controlled operations and customer service level of outlets in their allocated area. Conduct weekly meetings with Area Managers to do an analysis on outlets’ performance and setting the agenda for the succeeding weeks. Periodically conduct performance review for the Area Managers based on pre-defined & agreed upon parameters. Responsible for growth & development of the Area Managers through continuous feedback & training sessions. Ensures effective action planning through root cause analysis , creation and execution of action plan, and scheduled follow-ups that drive accountability Drives fast, friendly & impressive Service with Speed through focus on report analysis, staffing and deployment, Team Service execution, visible and active management and standards execution Actively coaches for continued improvement in restaurant excellence with specific focus on execution of systems and processes Manage Outlet profitability as per budgets. Evaluates margins and identifies roadblocks to outlet profitability and takes appropriate action for solving issues Influences outlet managers on the value of the people development component of their business plan and provides guidance on organizational structure and succession planning. Show more Show less