Regional Lead - Field Collections

CRED is an exclusive community for India's most trustworthy and creditworthy individuals, where members are rewarded for good financial behavior. The essence of CRED lies in fostering a community centered around the virtue of trust, aiming to create a utopia where trustworthiness is the norm rather than the exception. To achieve this vision, CRED seeks to build a unique community that continuously strives to enhance its virtuous behavior. At CRED, you will be responsible for creating field infrastructure for collections portfolios in a specific location, managing end-to-end vendor operations, coaching and mentoring the field team, and improving the credit portfolio through comprehensive collections strategies. Your role will involve delivering detailed financial and behavioral trend analysis, maintaining performance reports, ensuring customer-centric field collections, and exploring innovative solutions to enhance collection efficiency. To excel in this role, you should have at least 5 years of relevant collections experience in financial services, including 1 year in the fintech collection space. You should possess strong analytical, problem-solving, and research skills, along with the ability to manage large teams effectively. Additionally, having a strategic mindset and the decisiveness to impact the long-term viability of the product are crucial for success at CRED. Working at CRED means collaborating with a talented and diverse team where creativity and innovation thrive. The work culture at CRED encourages personal growth and rejuvenation through various amenities such as in-house meals, paid sick leaves, and comprehensive health insurance. Transparency and flexibility are key aspects of the work environment, where individual contributions are valued over traditional hierarchies. If you resonate with the values and culture of CRED and seek a dynamic and inclusive work environment, we invite you to be a part of our team. Join us in shaping a community that prioritizes trust, innovation, and excellence.,