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8.0 years

0 Lacs

Trivandrum, Kerala, India

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Must Have Minimum 8 years of OMS experience plus experience in build enterprise level Springboot Java Microservices middlewares for integrations. 5+ years of experience in Blue Yonder OMS package is preferred. Should have done at least one design and implementation of the overall OMS architecture for a project from scratch. Should have good knowledge of all the key OMS capabilities and workflows including STH, SFS, BOPIS, BORIS, 3PL, Drop Ship. Should have good understanding of the Inventory workflows and integrations in OMS to derive real time availability metrices and publishing of the same to channels like ecommerce, social commerce, pos channels etc. Expert in at least one of the Cloud Services (AWS/Azure/GCP). AWS will have weightage. Should have good knowledge of general cloud services like API Gateways, Serverless Functions, Message Broker services like Event Bus/Event Bridge/Kafka/Kinesis etc. Experience in microservices frameworks and development. Java Springboot being the preferred one. Good knowledge of API concepts, technologies such as REST, JSON, GraphQL and Swagger. Knowledge of integrations via API’s and third-party systems (specifically Payment gateway, Fraud check) Good knowledge of memory / distributed caching mechanisms like Spring/EhCache or Redis. Good Retail domain knowledge. Proficient in Agile methodologies and JIRA. Show more Show less

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6.0 years

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Trivandrum, Kerala, India

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Experience: 06 Years - 15 Years Skills: Multithreading, Asp.net, WPF, WCF, WebAPI, DotNet Core Responsibilities: •Having extensive handson experience with C#, .NET Core, Web API, MVC, SQL, and Entity Framework. • Analyzing and designing software products to meet client specifications. • Leading teams and managing projects throughout the development lifecycle. • Proven track record of leading client/team discussions, resolving team issues, and handling escalations. • Implementing, testing, and fixing functionality. • Participating in agile Scrum deliveries as a team member. • Defining highlevel requirements through interaction with stakeholders. • Improving code performance by providing critical suggestions for fixes. • Troubleshooting technical issues such as hangs, slow performance, memory leaks, and crashes. Analyzing and documenting requirements for development and software maintenance. • Keeping up-to-date with current and emerging technologies. • Managing multiple tasks and prioritizing effectively to meet deadlines. Preferred Skills: • 8+ years of IT industry experience • Extensive knowledge in C#, Net Core technologies • Proficient experience in Azure Cloud Technologies. • Familiarity with Docker, Kubernetes, Kafka, NoSQL like Casandra, Mongo DB etc and Cloud platforms • Good understanding of Agile development practices is a plus • Good to have knowledge in Hazlecast, Redis • Excellent communication and client-facing skills • Having knowledge of NodeJS, ReactJS/Angular JS will be an added benefit • Experience in software engineering and design architecture Experience with Tools: • Visual Studio 2022 • ReSharper • SQL Server Management Studio • TFS/VSTS or a similar Task Tracking Tool • Git version control • Debug diagnostic tools Show more Show less

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8.0 years

0 Lacs

Uttarakhand, India

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We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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8.0 years

0 Lacs

Kerala, India

On-site

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We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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8.0 years

0 Lacs

Bihar, India

On-site

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We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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8.0 years

0 Lacs

Tripura, India

On-site

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We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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7.0 years

0 Lacs

Gandhinagar, Gujarat, India

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Requirement : Shopware (5 & 6) Mandatory Skill : PHP, Symfony Framework, and MySQL Contract - 3+ months Key Responsibilities: Lead the architecture, design, and implementation of scalable e-commerce solutions using Shopware 6. Customize and extend Shopware functionality through plugins, themes, and integrations. Collaborate closely with Product Owners, Designers, and other Developers to deliver high-quality, customer-centric solutions. Conduct code reviews and enforce best practices in performance, security, and maintainability. Provide technical guidance and mentorship to junior and mid-level developers. Integrate third-party services and APIs (payment gateways, ERPs, CRMs, etc.). Troubleshoot, debug, and optimize existing Shopware stores. Stay current with Shopware updates, ecosystem changes, and broader e-commerce trends. Manage CI/CD pipelines and version control using Git and modern DevOps practices. Required Skills & Qualifications: 7+ years of total software development experience with at least 4+ years focused on Shopware (5 & 6). Expert in PHP, Symfony Framework, and MySQL. Strong understanding of Shopware plugin system, theme customization, and storefront development (Twig/Bootstrap/SCSS). Proficiency in JavaScript, Vue.js, and RESTful APIs. Experience working with Composer, Docker, and Git-based workflows. Familiarity with ElasticSearch, Redis, and caching strategies. Solid understanding of e-commerce business processes and data models (catalog, checkout, order management). Excellent problem-solving, communication, and leadership skills. Show more Show less

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7.0 years

0 Lacs

Gurgaon, Haryana, India

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P3-C3-STS We are seeking a Full Stack Developer proficient in .NET 8 backend and React to join our team. Minimum relevant experience of 7 years. Should be extremely hands-on and willing to work as individual contributor. Key Responsibilities Build and maintain React components and .Net API using .Net8 endpoints for efficient data retrieval and updates. Ensure the scalability and performance of the system. Collaborate with other developers, product managers, and designers to gather requirements, design features, and ensure high-quality deliverables. Troubleshoot and debug issues related to the front-end, back-end, and data integration layers. Keep up-to-date with industry best practices and emerging technologies to continuously improve the development process. Required Skills Proficiency in React with Typescript for front-end development, including state management and component lifecycle. Strong experience with .NET API development with .Net 8 using C# and familiarity with GraphQL for backend communication. Solid understanding of front-end and back-end integration. Experience with modern software development methodologies (Agile, DevOps). Proficiency in CSS for styling and layout design. Strong problem-solving skills and ability to handle complex development challenges. Excellent communication skills to collaborate effectively with cross-functional teams. Optional Skills Experience with HotChocolate for GraphQL. Experience with Apollo Client for efficient data fetching and state management in React applications. Experience with Redis for session management and caching. Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes). Experience with testing frameworks (e.g., Jest, xUnit) and practices. Understanding of DevOps practices such as CI/CD pipelines. Show more Show less

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0 years

0 Lacs

Mumbai Metropolitan Region

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Are you ready to put your mark on one of Sweden's most leading tech brand? We are one of the most successful CPAAS companies in the world, according to Forbes Magazine. We're not just experts in messaging...we're #1. Our cloud communications platform reaches every mobile phone on the planet - in seconds or less. It is the Systems & Operations team's role to put us into the spotlight. Are you up for the challenge? The essence of the role We are looking for a Systems & Operations to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified Senior System engineers will have a background in IT systems engineering and analysis. As Our New ROLE You Will Manage and monitor all installed systems and services. Proactively ensure the highest levels of systems and infrastructure availability Maintain security, backup, and redundancy strategies Liaise with clients and other IT personnel for problem resolutions. Proven working experience in installing, configuring and troubleshooting Linux environments. Solid experience in the database monitoring e.g. (MySQL, MongoDB, Redis) Experience with monitoring systems / Nagios Solid networking knowledge (OSI network layers, TCP/IP) Must be able to troubleshoot and isolate OS/network related issues Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks Install, configure, update and maintain operating systems, application software and system management tools Solid experience in the database administration e.g. (MySQL , MongoDB , Redis) Requirements Who are you? Experience : 3 to 5 yrs BE/BTECH/MCA degree in Computer Science, Engineering or a related subject Red hat Certification preferred Basic knowledge of MS-Office (Word, Excel etc.) Team Management skill is must Good communication skill written / Verbal & Cross teams co-ordination. should be comfortable with 24/7 work culture . Big plus! You'll stand out from the crowd if you have: Telecom SMS / Voice domain knowledge Immediate Joiner Are you ready? Join us on our journey! Benefits Private Health Insurance Training & Development Shift Allownece Show more Show less

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5.0 years

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Gurugram, Haryana, India

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Roles & Responsibilities Design, develop, and maintain robust, scalable, and high-performance backend systems using Python Django. Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. Optimize application performance and scalability by implementing caching strategies, load balancing, and distributed computing techniques. Ensure data integrity and security by implementing best practices for data storage, retrieval, and access control. Develop and maintain integrations with external APIs and services to support seamless interactions with third-party systems. Identify and address performance bottlenecks and other system issues to improve overall system efficiency. Write clean, maintainable, and testable code following industry-standard coding practices. Conduct code reviews and provide constructive feedback to peers to ensure code quality and adherence to best practices. Mentor junior team members and assist in their professional growth. Requirement: Bachelor's degree in Computer Science, Software Engineering, or a related field. 5+ years of professional experience in backend development, preferably in a similar industry Strong proficiency in Python and Django web framework. Experience with databases such as PostgreSQL and MongoDB, including data modeling, query optimization, and performance tuning. Familiarity with caching technologies like Redis and search engines like Elasticsearch. Hands-on experience with message brokers and task queues, such as Celery. Knowledge of RESTful APIs and experience in building and consuming them. Solid understanding of software development principles, design patterns, and best practices. Experience with version control systems, preferably Git. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Self-motivated and proactive, with a strong sense of ownership and accountability. Bonus skills Prior experience working in a startup or fast-paced environment. Experience with cloud platforms such as GCP or AWS. Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes. Exposure to CI/CD pipelines and automated testing frameworks. Show more Show less

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5.0 - 8.0 years

8 - 12 Lacs

Hyderabad

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S&P Dow Jones Indices is seeking a Python/Bigdata developer to be a key player in the implementation and support of data Platforms for S&P Dow Jones Indices. This role requires a seasoned technologist who contributes to application development and maintenance. The candidate should actively evaluate new products and technologies to build solutions that streamline business operations. The candidate must be delivery-focused with solid financial applications experience. The candidate will assist in day-to-day support and operations functions, design, development, and unit testing. Responsibilities and Impact: Lead the design and implementation of EMR Spark workloads using Python, including data access from relational databases and cloud storage technologies. Implement new powerful functionalities using Python, Pyspark, AWS and Delta Lake. Independently come up with optimal designs for the business use cases and implement the same using big data technologies. Enhance existing functionalities in Oracle/Postgres procedures, functions. Performance tuning of existing Spark jobs. Respond to technical queries from operations and product management team. Implement new functionalities in Python, Spark, Hive. Enhance existing functionalities in Postgres procedures, functions. Collaborate with cross-functional teams to support data-driven initiatives. Mentor junior team members and promote best practices. Respond to technical queries from the operations and product management team. What Were Looking For: Basic Required Qualifications: Bachelors degree in computer science, Information Systems, or Engineering, or equivalent work experience. 5 - 8 years of IT experience in application support or development. Hands on development experience on writing effective and scalable Python programs. Deep understanding of OOP concepts and development models in Python. Knowledge of popular Python libraries/ORM libraries and frameworks. Exposure to unit testing frameworks like Pytest. Good understanding of spark architecture as the system involves data intensive operations. Good amount of work experience in spark performance tuning. Experience/exposure in Kafka messaging platform. Experience in Build technology like Maven, Pybuilder. Exposure with AWS offerings such as EC2, RDS, EMR, lambda, S3,Redis. Hands on experience in at least one relational database (Oracle, Sybase, SQL Server, PostgreSQL). Hands on experience in SQL queries and writing stored procedures, functions. A strong willingness to learn new technologies. Excellent communication skills, with strong verbal and writing proficiencies. Additional Preferred Qualifications: Proficiency in building data analytics solutions on AWS Cloud. Experience with microservice and serverless architecture implementation.

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3.0 - 8.0 years

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Gurugram, Haryana, India

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The D. E. Shaw group is a global investment and technology development firm with more than $65 billion in investment capital as of December 1, 2024, and offices in North America, Europe, and Asia. Since our founding in 1988, our firm has earned an international reputation for successful investing based on innovation, careful risk management, and the quality and depth of our staff. We have a significant presence in the world's capital markets, investing in a wide range of companies and financial instruments in both developed and developing economies. We are looking for a Software Security Engineer to join our Information Security team based in our India offices. The team works to continuously improve the security posture of internally developed software in a fast-paced, large development organization and helps minimize information security risk for the firm. WHAT YOU'LL DO DAY-TO-DAY: In this role, you will perform security assessments of software and provide guidance in correcting deficiencies. Some examples include reviewing our Trading Systems applications that run as distributed systems on the cluster or in-house project and task management software. You will also review the security of software designs and help develop them. Examples include secure data storage or in-house LLM based productivity tools. Additionally, you will implement security controls and enhance existing systems to help comply with our security requirements. Examples include adding support for Kerberos authentication to open-source databases like Redis and Mongo, implementing support for OpenID Connect authentication in web frameworks, and implementing novel authentication and authorization protocols. Furthermore, you will implement and support tools for automatic vulnerability finding both for the needs of the Information Security team as well as the larger development organization. Examples include our in-house static code analysis, dynamic web application security testing tools, a system for third-party software dependency security assessment and monitoring, and a centralized vulnerability management system. Basic Qualifications: Solid grasp of computer science and computer security fundamentals as well as principles of secure system design and secure SDLC In-depth knowledge of common software vulnerabilities and how to remediate them Good knowledge of common building blocks of modern security (security protocols, access controls, security-relevant operating system features, etc.) and how they fulfill security requirements Relevant hands-on experience with web and non-web distributed application security and penetration testing Working knowledge of Python, Java, and JavaScript Excellent software development skills in any of the above languages Experience applying automated vulnerability finding tools (SAST and DAST) Excellent written and oral communication skills Good interpersonal skills, and the ability to collaborate across teams to drive results A degree in Computer Science or related fields with 3 to 8 years of relevant experience Preferred Qualifications: Good grasp of DevSecOps and experience in building and promoting it in a modern software development organization Experience developing automated vulnerability finding tools (SAST or DAST) Working knowledge of either C#, Rust, or Go Experience with security assessment of Linux environments In-depth knowledge of cryptography Cloud security knowledge Interested candidates can apply through our website: https://www.deshawindia.com/recruit/jobs/Adv/Link/SnrMemSEJan25 We encourage candidates with relevant experience looking to restart their careers after a break to apply for this position. Learn about Recommence, our gender-neutral return-to-work initiative. The Firm offers excellent benefits, a casual, collegial working environment, and an attractive compensation package. For further information about our recruitment process, including how applicant data will be processed, please visit https://www.deshawindia.com/careers Members of the D. E. Shaw group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. Show more Show less

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10.0 years

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Noida, Uttar Pradesh, India

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Position Title: Technical Lead/ Sr. Technical Lead/ Technical Architect || .Net || C# || MVC || SQL || web API (Immediate joiners with 10+ years of experience) Remote Experience : 10 + years Skills required: . Net core, MVC, SQL, web API, C#, Team handling, client interaction, Project Estimation Location: Remote Key Responsibilities • Manage and mentor a team of .NET developers, providing technical guidance and support. • Oversee the planning, execution, and delivery of software projects, ensuring they are completed on time. • Design scalable and efficient software solutions. • Conduct regular code reviews to ensure adherence to best practices and coding standards. • Work closely with product managers, QA teams, and other stakeholders to define project requirements and deliverables. • Identify and resolve technical challenges, implementing solutions that enhance system performance and reliability. • Stay up-to-date with the latest industry trends and technologies, advocating for continuous learning and improvement within the team. Experience & Skills: • 10+ years of experience in software development, with at least 3 years in a leadership role. • Proven experience with .NET technologies, including ASP.NET, Web Forms, MVC, C#, SQL Server and .NET Core. • Strong understanding of object-oriented programming (OOP) and design patterns. • Experience with database design and development, including SQL Server. • Familiarity with Agile/Scrum methodologies. • Knowledge of cloud platforms such as Azure or AWS. • Proficiency in version control systems like Git. • Excellent leadership and team management skills. • Strong problem-solving abilities and attention to detail. • Effective communication and interpersonal skills. • Ability to work collaboratively in a fast-paced environment. • Experience with front-end technologies such as HTML, CSS, JavaScript, and frameworks like Angular or React is a plus. • Experience with SSRS is a plus Must have Skill set: • 12+ years of experience in .NET development, with at least 3-5 years in an architect/team lead role. • Strong expertise in SQL Server, .NET Core/.NET 6+, C#, ASP.NET MVC, Web API, Microservices, and Entity Framework Core. • Define and implement scalable and robust .NET-based architectures (Microservices, Clean Architecture, DDD). • Design and oversee API integrations, cloud-native applications, and distributed systems. • Ensure architectural decisions align with business goals and long-term scalability. • Data consistency, scalability, and integration across multiple systems, including data warehouses and Master Data Management (MDM) for maintaining a golden record. • Implement security best practices (OAuth, OpenID Connect, Azure AD, JWT). • Ensure adherence to SOLID principles, design patterns, and best coding practices. • Implement DevOps pipelines (CI/CD) using Azure DevOps or Jenkins. • Lead end-to-end development of enterprise applications using .NET Core, C#, Web API, and Entity Framework Core. • Optimize application performance, security, and maintainability. • Guide and mentor development teams, conducting code reviews and technical training. • Define development standards and enforce best practices. • Collaborate with cross-functional teams, including product owners and business stakeholders. • Work closely with business stakeholders to understand requirements and provide technical solutions. • Ensure project timelines, resource allocation, and risk management. • Excellent problem-solving, communication, and leadership skills. Good to have Skill set: • Experience with Azure/AWS cloud services (App Services, Functions, CosmosDB, etc.). • Hands-on experience in NoSQL (MongoDB, Redis), and performance tuning. • Proficiency in front-end technologies like Angular, React. • Strong understanding of authentication & authorization protocols (OAuth, OIDC, SAML). • Evaluate and recommend emerging technologies, tools, and frameworks. About Damco We are a global technology company with more than two decades of core IT experience. Our differentiators are technological prowess with unwavering back-end support on a wide range of technologies and industry-leading platforms. At Damco, we take pride in building innovative, efficient, and robust IT solutions for our clients. We match the client’s business goals with our technology expertise and immaculate execution capabilities to solve issues that matter to the end-user. Damco has developed hundreds of products and applications, redefined countless processes, built numerous technology teams and systems, and delivered significant financial results to customers from diverse verticals. We believe in empowering our people to perform and grow by offering opportunities, learning, and inspiration—to ‘act and accomplish’. If you are a self-starter looking for an open and collaborative work culture to excel in your career, we are the place for you. Show more Show less

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8.0 years

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Noida, Uttar Pradesh, India

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We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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8.0 years

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Gujarat, India

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We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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5.0 - 10.0 years

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Mohali district, India

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Who we are: At Roundglass, our primary goal is to make a positive impact on people's lives worldwide. We are constantly seeking individuals who share our passion for meaningful work and are driven by a sense of purpose. If you care about making a difference and want to be part of a team that values impactful work, we invite you to join us. We have established Roundglass Giving, which encompasses various social impact initiatives like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These initiatives are dedicated to promoting wellbeing for communities and the planet. At Roundglass Living, our mission is centered around helping individuals lead healthier and more fulfilling lives through the practice of holistic wellbeing. We achieve this by providing access to the best teachers, innovative tools for cultivating healthy habits, and scientifically backed resources. Through these offerings, we empower people to make lasting changes that enhance their overall health and wellbeing. About the role: We’re looking for a Backend Developer to join our established team and help scale our codebase to the next level. This role is ideal for someone who thrives on designing robust, secure, and scalable systems. You'll focus on deploying and maintaining backend applications, building server-side logic, ensuring high performance and responsiveness, and integrating with various web services. You’ll also collaborate with front-end developers to deliver seamless end-to-end solutions. What you’ll do: Designing and developing back-end services for various business processes. Collaborating with front-end developers for the integration of APIs. Do the technical design and architecture of APIs, components and modules. Developing high-performance applications by writing testable, reusable, and efficient code. Implementing the best security practices, coding standards. Lead the junior developers and mentor them. Do the peer code reviews and mentor the junior team members. Running diagnostic tests, repairing defects, and providing technical support. Documenting technical designs, architecture, and API documentations. Recommending and implementing improvements to processes and technologies. Keeping informed of advancements in the field of Node.js and server-side development. Ensuring optimal performance of the APIs, data stores in a highly dynamic environment. Who we’re looking for: 5 to 10 years of overall hands-on experienced senior engineer/developer with excellent application system design, architecture, and development skills Extensive experience in RESTful API development and database design. At least two years' experience as a Node.js developer and knowledge of frameworks like Express, Koa etc. Extensive knowledge of JavaScript, web stacks, libraries, and frameworks. Working knowledge of different languages and frameworks like PHP (Laravel), Python, Java is a plus. Experienced using Redis, Elasticsearch, Cassandra and SQL databases. Able to lead small teams and mentor the junior developers. Able to work in an agile environment and have a working knowledge of using git &dockers. Knowledge of front-end technologies such as HTML5 and CSS3. Superb interpersonal, communication, and collaboration skills. Exceptional analytical and problem-solving aptitude. Great organizational and time manage ment skills. Why Roundglass: Roundglass was built on the vision that wellbeing should be at the very center of our life journey. We are reimagining how the world experiences wellbeing and how companies (like our own) support the wellbeing of their people. We’re a group of talented, socially conscious, gritty, innovators using technology and human energy to create a vibrant wellness ecosystem. Together, we’ve built an amazing community, and we are always looking for people who share our passion. To learn more, visit our Website, Facebook, Instagram and LinkedIn. Roundglass does not discriminate against race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. Show more Show less

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0 years

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Mumbai Metropolitan Region

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Are you ready to put your mark on one of Sweden's most leading tech brand? We are one of the most successful CPAAS companies in the world, according to Forbes Magazine. We're not just experts in messaging...we're #1. Our cloud communications platform reaches every mobile phone on the planet - in seconds or less. It is the Systems & Operations team's role to put us into the spotlight. Are you up for the challenge? The essence of the role We are looking for a Systems & Operations to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT systems engineering and analysis. As Our New ROLE You Will Manage and monitor all installed systems and services. Proactively ensure the highest levels of systems and infrastructure availability Maintain security, backup, and redundancy strategies Liaise with clients and other IT personnel for problem resolutions. Proven working experience in installing, configuring and troubleshooting Linux environments. Solid experience in the database monitoring e.g. (MySQL, Oracle, MongoDB & Redis) Experience with monitoring systems / Nagios Solid networking knowledge (OSI network layers, TCP/IP) Must be able to troubleshoot and isolate OS/network related issues Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks Install, configure, update and maintain operating systems, application software and system management tools Solid experience in the database administration e.g. (MySQL , MongoDB , Redis) Requirements Who are you? Experience : 1 to 3 yrs BE/BTECH/MCA degree in Computer Science, Engineering or a related subject Red hat Certification preferred Basic knowledge of MS-Office (Word, Excel etc.) Team Management skill is must Good communication skill written / Verbal & Cross teams co-ordination. should be comfortable with 24/7 work culture . Big plus! You'll stand out from the crowd if you have: Telecom SMS / Voice domain knowledge Immediate Joiner Are you ready? Join us on our journey! Benefits Private Health Insurance Training & Development Shift Allownece Show more Show less

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8.0 years

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Rajasthan, India

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We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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8.0 years

0 Lacs

Uttar Pradesh, India

On-site

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We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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8.0 years

0 Lacs

Dadra & Nagar Haveli, Daman and Diu, India

On-site

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We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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2.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

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We are looking for a highly skilled Infrastructure & DevOps Engineer to join our growing technology team. You will be responsible for building, automating, and maintaining scalable, secure, and reliable infrastructure across development, staging, and production environments. This role will be key in implementing and managing CI/CD pipelines, optimizing system performance, and ensuring high availability for mission-critical fintech services. Key Responsibilities: Manage cloud infrastructure (AWS and/or Azure), including networking, compute, storage, IAM, and cost optimization. Design, build, and maintain CI/CD pipelines using Git and Jenkins (or similar tools). Manage containerized workloads using Docker and orchestrate them with Kubernetes. Administer and optimize data systems including PostgreSQL, MSSQL, Redis, and KeyDB. Integrate and manage distributed systems such as Apache Kafka. Configure and maintain proxy servers, load balancers, and secure gateways. Implement infrastructure-as-code (IaC) using tools like Terraform or CloudFormation. Monitor system health and performance using logging, metrics, and alerting tools. Ensure high availability, scalability, and security of infrastructure components. Work closely with development, QA, and product teams to streamline deployment and operations. Contribute to infrastructure documentation, policies, and incident response procedures. Requirements Essential Skills & Qualifications : 2+ years of hands-on experience in DevOps and infrastructure engineering. Strong experience with CI/CD tools like Jenkins, GitLab CI/CD, or GitHub Actions. Solid knowledge of containerization (Docker) and orchestration (Kubernetes). Hands-on experience with Kafka, Redis, KeyDB, PostgreSQL, and MSSQL. Working knowledge of proxy servers, reverse proxies, and related configurations. Proficiency with AWS and/or Azure cloud infrastructure services. Familiarity with infrastructure-as-code tools (Terraform, Pulumi, or CloudFormation). Good scripting skills (Bash, Python, or similar). Excellent problem-solving, communication, and collaboration skills Preferred Qualifications : Fintech, banking, or financial services experience. Experience with logging and monitoring tools (Prometheus, Grafana, ELK stack, etc.). Exposure to Zero Trust and secure-by-design architecture principles. Show more Show less

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3.0 years

0 Lacs

India

Remote

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About Amber Amber is a cutting-edge SaaS platform built to help finance teams manage their Profit & Loss (P&L) statements and generate reliable financial reports—easily and accurately. By centralizing transaction data, automating calculations, and offering clear dashboards, Amber turns complex accounting workflows into intuitive processes. We’re a small, passionate team working remotely (headquartered in Paris), and our mission is to empower CFOs, controllers, and accountants with a tool that feels fast, dependable, and downright friendly. Role Overview We’re looking for a Backend Developer who’s excited about building robust, secure APIs and data pipelines around P&L management and financial reporting. In this position, you’ll design and maintain the core services that power Amber’s calculations, data ingestion from various sources (ERP, banks, manual entries), and reporting engine. You’ll collaborate closely with our product and frontend teams to translate accounting requirements into code, optimize performance for large data volumes, and ensure the system adheres to best practices in data integrity and security. If you’re someone who enjoys problem-solving, cares deeply about clean code, and wants to learn more about financial processes, we’d love to hear from you. What You’ll Do Design & Build Financial Services: Develop and maintain RESTful (or GraphQL) APIs and microservices that handle P&L calculations, general ledger integrations, and financial report generation. Data Ingestion & Transformation: Create reliable data pipelines to pull transaction data from ERPs (e.g., SAP, Oracle, QuickBooks) and other sources. Normalize, validate, and store data for accurate reporting. Database Management: Model and optimize relational databases (e.g., PostgreSQL) to handle large volumes of transactional data, ensuring fast queries and minimal latency when generating reports. Ensure Data Integrity & Security: Implement authentication/authorization (OAuth2, JWT), encryption at rest and in transit, and auditing/logging features. Work with compliance guidelines (e.g., GDPR, SOX) to keep customer data safe. Performance & Scalability: Profile and tune backend services to handle spikes in data ingestion (e.g., month-end closes) and serve financial reports quickly, even for thousands of records. Collaborate & Review Code: Pair with frontend engineers, product managers, and QA to define endpoints, write tests (unit and integration), review pull requests, and keep our CI/CD pipelines humming. Continuous Improvement: Help refine deployment processes (Docker, Kubernetes, or serverless), set up monitoring/alerting (Prometheus, Grafana), and contribute to documentation so that onboarding is smooth for future teammates. Who You Are Backend Experience: At least 3 years building and maintaining server-side applications—bonus if you have direct experience in FinTech, accounting software, or ERP integrations. Language & Framework Skills: Proficient in one or more of these backend stacks: Node.js (Express, NestJS) Database Know-How: Solid experience with PostgreSQL (writing complex SQL queries, indexing strategies) is a must. Familiarity with NoSQL (e.g., MongoDB, Redis) is a plus. Financial Domain Savvy (Nice to Have): You understand basic accounting concepts—P&L, balance sheet, journal entries, trial balance—and how data flows from source systems into financial reports. API & Service Design: You’ve designed clear, versioned REST or GraphQL endpoints and written documentation (Swagger/OpenAPI) for teammates and customers. Testing & CI/CD: You believe in automated testing—unit, integration, end-to-end—and have set up or contributed to CI/CD pipelines (GitHub Actions, GitLab CI, CircleCI, etc.). Security & Compliance Mindset: You know how to protect sensitive data and have experience implementing secure authentication/authorization flows. Bonus if you’ve worked with encryption, audit logs, or regulatory compliance (GDPR, SOC 2, SOX). Problem Solver & Communicator: You explain technical choices clearly, ask the right questions when requirements are ambiguous, and give/receive feedback graciously. Fluent English is required; French is a bonus but not mandatory. What We Offer Immediate Impact: From day one, you’ll own key pieces of Amber’s backend: data pipelines, calculation engines, and reporting modules. Your work will directly help finance teams make smarter decisions. Learning & Growth: Our team shares knowledge through regular code reviews, brown-bag sessions on accounting best practices, and peer pairing. You’ll deepen both your technical skills and your understanding of financial workflows. Remote-Friendly Culture: We’re headquartered in Paris (Europe/Paris timezone) but fully remote—work from wherever you’re happiest. Flexible hours let you balance work with life, whether you’re an early bird or a night owl. Competitive Compensation: We offer a salary package in line with experience, equity options in Amber, and a benefits budget that grows as we scale. Team Spirit: Expect regular virtual stand-ups, digital coffee breaks, and an honest, supportive atmosphere. We celebrate launch days, shipping features, and the little wins that keep our users smiling. Show more Show less

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4.0 - 6.0 years

6 - 8 Lacs

Gurugram

Work from Office

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About the Role: Grade Level (for internal use): 09 The Team: S&P WSO (Wall Street Office) is the industry leader in leveraged loan and high-yield solutions providing comprehensive products and services for portfolio management, servicing, reporting, and analysis. Our portfolio management solution gives immediate access to real-time reference and transactional data on various asset classes. Its functionality is tailored to handle the unique behavior of bank loans and compliance reporting required for complex structures. We have offices in different locations, India, Dallas, Manchester, who work toward a common goal of developing WSO Software. We are closely working with the business to align the product with business requirements. The Impact: This is a great time to be joining a truly global team on a great technology journey. This is a great product covering multiple asset classes in both a pre/post-trade capacity with real-time reporting functionality. If you want to be an integral part of this forward-thinking team with a drive to succeed and the opportunity to enhance your development career and expand your technical skill sets, then this is the role for you. Your challenge will be reducing the time to market for products without compromising quality, by using innovation and technical skills. Whats in it for you: Be a part of an industry leading, Fortune 500 company Be a part of GREAT PLACE TO WORK Certified firm Be a part of a People First organization that Values Partnership, Integrity, and Discovery to Accelerate Progress Develop and deliver industry-leading software solutions using cutting-edge technologies and the latest toolsets. Plenty of training and development programs that support continuous learning and skill enhancement. Build a fulfilling career with a truly global and leading provider of financial market intelligence, data, and analytics. Responsibilities: Play a key role in the development team to build high-quality, high-performance, scalable code Participate in complete SDLC process (design, development, and support) of tech solutions Active participation in all scrum ceremonies, follow AGILE best practices effectively. Produce technical design documents and conduct technical walkthroughs Document and demonstrate solutions using technical design docs, diagrams and stubbed code. Work collaboratively with business partners to understand and clarify requirements. Collaborate effectively with technical and non-technical stakeholders. Design and develop industry-leading applications. Actively participate in the production issues resolutions. What Were Looking For: 4-6 years of application development experience on one or many of: o C# o .Net Core o ASP.Net Core o SQL Server/PostgreSQL o Windows/Linux environment o REST API Ability to work in team-oriented environment and can work independently. Strong problem-solving and debugging skills Strong drive to continue learning and improving Experience with automated testing platforms, unit tests. Experience working in an Agile Development environment. Strong written and verbal communication and presentation skills Knowledge of OOP/OOD, Design patterns Understanding of Dependency Injection. The following experience would be advantageous: Integration technologies, especially with Web Services and Microservices Experience in creating and updating Nuget packages Experience using tools such as GitHub, Jira, Confluence, Artifactory, Docker, Splunk Experience with cloud-based technologies as provided by AWS Experience in Python, Redis, RabbitMQ, Unity, SimpleInjector Experience working with global teams Knowledge of Financial domain Basic Qualifications: Bachelor/Master degree in Computer Science and/or Certified Development Program.

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0 years

0 Lacs

Kochi, Kerala, India

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Good hands on experience in WCS V7/ v8/v9. Knowledge of new v9 architecture and knowhow on the migration activities to upgrade from v7/v8 to v9. Should have experience as an Architect/Lead or playing Architect/Lead role. Should be aware of various design patterns, production cut over strategies, performance improvements and best practice solutions for HCL Commerce. Should have good awareness on the HCL commerce data models, programming model, java, J2EE, Oracle DB/DB2, Linux/Shell scripting. Development Customization experience in SOLR/Elastic Search Development-Integration with SOAP and REST services. Working experience in any monitoring/observability tools, CICD pipelines like Jenkins, Solr and Performance improvements. Strong understanding of WebSphere commerce application architecture. Experience in Integrating, designing and developing custom solutions within WebSphere Commerce. Hands-on experience with utilizing various sub-systems of WebSphere Commerce Server (Catalog, Order, Member, Payment). Experience in working on different Business models of commerce (B2B, B2C, Extended sites). Good to have experience working in micro services, with full-stack mindset. Good to have a person with knowledge of any one cloud technology GCP/AWS/Azure. Experience in test-driven development (TDD), integration testing, and end-to-end testing using Junit, Mockito, RestAssured, etc. Strong understanding of large-scale distributed system architectures, including EAI & distributed scaling patterns, messaging, microservices, information models, and distributed logging/tracing. Good knowledge of agile methodology and scrum ceremonies. Concepts on branching/merge strategies, code repo frameworks like Git/Bitbucket, code reviews etc. Experience/Knowledge with Continuous Integration Delivery models such as DevOps, including Git, CI/CD pipelines and IaC. Hands on experience in Cloud Services, DevOps, Docker images, Containers, Kubernetes, distributed cache (Redis), distributed APM solutions. Show more Show less

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5.0 years

0 Lacs

Kochi, Kerala, India

On-site

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Minimum 5 years of eCommerce/OMS experience with core knowledge in building and maintaining enterprise Java Springboot based microservices. 3+ years of experience in any of the eComm/OMS packages will be an advantage. Packages like Commercetools, Shopify, Spryker, VTEX, Fluent Commerce, Blue Yonder OMS, Manhattan Active Omni etc will be a great asset. Expert in one of the CSPs (AWS/Azure/GCP) and in-depth knowledge of various services that the particular CSP offers. Should have been involved in at least one design/implementation of the overall eComm/OMS deliverable for a from scratch implementation. Should have experience in implementation and maintenance of SQL or NoSQL databases like MySQL, Oracle, Mongo, Cassandra, Cosmos, Dynamo etc, ensuring data integrity and security. Should have good understanding of the Inventory & Order workflows and integrations in OMS/eComm to derive real time availability metrices and publishing of the same to channels like ecommerce, social commerce, POS channels etc. Employ cloud services and infrastructure, leveraging Terraform or equivalents like AWS CloudFormation/Azure ARM Templates/Google Deployment Manager etc for infrastructure as code practices. Implement continuous performance monitoring and optimization using tools like New Relic, DataDog etc. Should have good knowledge of general cloud services like API Gateways, Serverless Functions, Message Broker services like Event Bridge/SQS/SNS/Kinesis/Kafka etc. Experience in microservices frameworks and development. Java Springboot being the preferred one. Good knowledge of API concepts, technologies such as REST, JSON, GraphQL and Swagger Knowledge of integrations via API’s and third-party systems (eg: Payment gateway, Fraud check, Inventory Services, Promotions etc). Strong knowledge of latest web technologies, CI/CD concepts etc Good knowledge of in memory / distributed caching mechanisms like Spring/EhCache/Redis/HazelCast etc. Good Retail domain knowledge Proficient in Agile methodologies and JIRA. Show more Show less

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Exploring Redis Jobs in India

Redis is a popular open-source, in-memory data structure store that is used as a database, cache, and message broker. In India, the demand for professionals with expertise in Redis is on the rise, with companies across various industries looking to hire skilled individuals who can manage and optimize Redis databases effectively.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for Redis professionals in India varies based on experience level: - Entry-level: INR 4-6 lakhs per annum - Mid-level: INR 8-12 lakhs per annum - Experienced: INR 15-20 lakhs per annum

Career Path

In the Redis job market in India, a typical career path may include roles such as: - Junior Developer - Senior Developer - Tech Lead - Architect

Related Skills

Apart from expertise in Redis, professionals in this field are often expected to have knowledge and experience in: - Database management - Caching techniques - Networking protocols - Scripting languages (e.g., Python, Shell scripting)

Interview Questions

  • What is Redis and how is it different from other key-value stores? (basic)
  • Explain the different data structures supported by Redis. (basic)
  • How do you handle data persistence in Redis? (medium)
  • What are some common use cases for Redis in a web application? (medium)
  • How does Redis ensure high availability and scalability? (medium)
  • Explain the role of Redis transactions. (medium)
  • How do you monitor and optimize Redis performance? (advanced)
  • Can you explain the concept of Redis clustering? (advanced)
  • What are the security best practices for Redis deployments? (advanced)
  • How would you handle data backup and recovery in Redis? (advanced)
  • ...

Closing Remark

As you explore Redis job opportunities in India, remember to prepare thoroughly by gaining a deep understanding of Redis concepts, related technologies, and best practices. With the right skills and knowledge, you can confidently apply for Redis roles and advance your career in this exciting field. Good luck!

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