50331 Recruiting Jobs - Page 28

Marketing Intern – Remote (3-Month Contract) Position Summary We are seeking a creative, proactive Marketing Intern for a fully remote, three-month internship. The role supports our marketing initiatives to increase brand awareness, engage audiences, and reinforce our mentorship-driven mission. Responsibilities Assist in the development and execution of digital marketing campaigns across social media, email, and web platforms. Create engaging content—text, images, and short videos—for websites, blogs, LinkedIn, Instagram, and other platforms. Plan and manage content calendars, ensuring timely publication and alignment with brand identity. Conduct market research on trends, competitor strategies, and potential audiences; provide insights for strategy adjustments. Monitor and analyze key performance metrics (e.g., engagement, reach) and prepare brief reports with recommendations. Collaborate with design, sales, and leadership teams to align content with broader goals and brand voice. Stay abreast of marketing best practices and emerging digital trends, suggesting innovative tactics when relevant. These responsibilities are consistent with templates from platforms like Workable and LinkedIn, which emphasize content creation, campaign support, trend monitoring, and marketing support tasks business.linkedin.com Recruiting Resources . Qualifications Currently pursuing or recently completed a Bachelor's degree in Marketing, Business, Communications, or a related field. Strong written and verbal communication skills with attention to detail. Familiarity with content creation tools such as Canva, Adobe Suite, CapCut, or Figma. Basic understanding of digital marketing principles and social media platforms. Analytical mindset with the ability to interpret performance data; experience with Excel or digital tools is a plus. Self-motivated, organized, and capable of working independently in a remote setting. A passion for mentorship, learning, and helping others succeed—aligned with Percipience’s mission. Internship Details Duration : 3 months (renewable, subject to performance). Location : Fully remote, work-from-home format. Hours : Approx. 15–20 hours/week—flexible schedule preferred. Compensation : ₹8,000–₹10,000 per month, consistent with similar internships at Percipience Labs LLP Internshala . Start Date : Flexible; to be discussed during the hiring process. Why Join Us? Gain real-world experience in digital marketing for an early-stage, dynamic company. Mentorship opportunity —learn from seasoned industry professionals and sharpen your skills. Portfolio enhancement —take ownership of content creation and campaigns that deliver measurable results. Aligned values —drive your growth while contributing to a company built on empowerment and career support. How to Apply Send your resume, a brief cover letter, and examples of relevant work (e.g., social media posts, blogs, graphics, videos) to yadnya.plabsintern@gmail.com . Applications are accepted on a rolling basis until the position is filled.

We're Hiring: Talent Acquisition Executive Locations: Vashi - Navi Mumbai Shift Timing: 10 AM to 7 PM Working Days: 6 Days (2nd & 4th Saturday Off + All Sundays Off) Joining: Immediate joiners preferred Company Overview – Home Bazaar Services Pvt Ltd Home Bazaar Services Pvt Ltd is one of India’s premier property advisory firms, known for its deep industry expertise and dynamic approach to real estate. With a strong footprint in Mumbai, Pune, and Bangalore , we’ve earned accolades such as Best Property Service Company in Mumbai (2021–2022) . Our customer-centric philosophy and tailored solutions have made us a trusted name in the industry. Explore more: www.Homebazaar.com Position Overview We’re seeking a passionate and experienced HR Recruiter / Talent Acquisition Executive to join our growing team. If you're a strategic thinker with a knack for sourcing top talent and building strong candidate relationships, we want to hear from you! Key Responsibilities Design and implement recruitment strategies aligned with business goals Create and update job descriptions and role specifications Conduct job analysis to define role expectations Post openings across job boards, newspapers, and college portals Source candidates via databases, social media, and innovative channels Screen resumes and applications to shortlist top talent Conduct structured and competency-based interviews Assess candidates for skills, experience, and cultural fit Track recruitment metrics and generate analytical reports Collaborate with department heads to fulfill hiring needs Ensure a positive candidate experience throughout the hiring process Stay updated on recruitment trends and best practices Desired Candidate Profile 2–7 years of recruitment experience Skilled in various interview formats (structured, stress, competency-based) Proficient in phone screening, reference checks, and selection techniques Familiarity with ATS, HR databases, job portals, and CMS tools Strong communication and interpersonal skills Excellent decision-making and candidate evaluation abilities Compensation & Benefits Competitive fixed salary Monthly performance-based incentives Half-yearly salary increments Target: Minimum 6 joiners per month How to Apply Send your updated resume to ajay.pillai@homebazaar.com Tag someone who’d be a great fit or apply today to be part of a fast-growing team! Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹530,000.00 per year Benefits: Cell phone reimbursement Health insurance Provident Fund Application Question(s): Please apply only if you have hands-on experience managing the entire recruitment process from sourcing to onboarding. Education: Bachelor's (Required) Experience: Recruiting: 5 years (Required) Language: English (Required) Location: Navi Mumbai, Maharashtra (Required) Work Location: In person

Description As a Risk Manager of the Driver Identity Verification team, you will be responsible for providing the overall management for a team of employees and direct leadership to the investigation team, overseeing and developing employee performance and process improvement activities. This team conducts risk reviews on drivers with investigatory resources and tools to validate identity. The group has responsibility for taking appropriate actions on or accounts to protect Amazon from risk of account takeover and to prevent /mitigate fraud. The team aims and works towards zero fraud, zero account takeovers, zero false positives, and zero scams of any kind. The team seeks the best possible trade-off between customer experience and risk related losses, and when they have to make difficult choices, they will err towards the customer experience. You will be responsible for building and maintaining SOP’s, implementing, managing and reporting through Metrics, Service Level Agreements and Key Performance Indicators through Strategic Leadership and Vision, Daily Operational Management and Continuous Process improvements. You will be responsible for building operational cadences and review mechanisms to enable the team to achieve performance standards. You will have a strong voice in the forecasting accuracy of investigations, the necessary staffing requirements to achieve SLAs, and in ensuring all coaching, training needs are met. You will be a functional Operations owner, who works closely with the global program owners to design and deploy business strategies for enhanced Customer experience, including SLAs, First Contact Resolution, feedback on policies and decision quality and overall tools enhancements. Key job responsibilities Manage a team of investigators Provide data analysis & conduct investigations (as needed) Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed Take appropriate action to identify and help minimize the risk posed by fraud or abuse patterns and trends Identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations Understand the business impact of the trends and make decisions that make sense based on available data Knowledge to systematically escalate problems or variance in the information and data to the relevant owners and teams Work within various time constraints to meet critical business needs, while measuring and identifying activities performed Written and verbal communication experience, as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum The right individual will have solid business judgment, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business Achieve operational excellence and drive process improvements Develop employees and their skill sets to expand the team capabilities Manage and execute for defined metrics and quality, maintain clear metrics on our investigation handling volumes, performance, and decision quality Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience Person should be willing to work in rotational shifts About The Team It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. The Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner operators and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Amazon Fresh groceries, ultra-fast Prime Now deliveries of big-screen TV’s, increasingly complex transportation network, and growing number of shipments worldwide, we see a brand new opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, optimization techniques, and operate high volume, low latency, and high availability services. Basic Qualifications Min 2 years of experience working on identity verification/ fraud detection processes Prior experience in manufacturing, transportation, customer service, and/or distribution environments Min 5 years of overall experience out of which over 3 years of experience in leading an operational organization in a global environment, responsible for an overall team of 15+ employees Bachelor’s Degree from an accredited university or equivalent Should be flexible to adapt to a 24 x 7 operating environment Ability to pull data from databases (using Excel, Access, SQL and/or other data management systems) Well-versed with written and verbal communication skills both remotely and face to face Evidence of success in operational management, operational enhancement and operational change Coaching and leadership skills including evidence of successful succession planning models. 3 years+ people and performance management experience Preferred Qualifications Experience in Lean and Six Sigma Data management & data quality control experience with experience pulling and analyzing large sets of data Knowledge using data to drive root cause elimination and process improvement Knowledge in data and experience spotting the trends and fixing gaps Experience in building Quick Site dashboard Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3024175

Description The Strategic Account Services (SAS) team within the Retail Business Services (RBS) India organization is seeking a Team Lead for Customer Success to lead a team of Customer Success Managers (CSMs) responsible for the growth and development of Third-Party (3P) marketplace Sellers in the Amazon US Store. In this role, you’ll be responsible for all business and operational objectives of your CSM team. You’ll drive the creation and execution of strategies to achieve business goals, as well as collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality. The ideal candidate thrives in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and a positive experience for Sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams. Key job responsibilities Coach, mentor, and develop a team of CSMs Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience. Build and cultivate strong relationships with Sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate while monitoring Seller satisfaction. Contribute or lead projects across the team and broader organization that help drive process improvements, increased efficiency, and/or unlock growth for the team and Sellers. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, partnering with external teams to align programs etc. Manage recruiting and hiring efforts across direct team and broader organization. Shift timing is 4 PM to 1 AM. Basic Qualifications 3+ years of team management experience 3+ years of mentoring, leading and coaching experience Bachelor's degree 3+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products. Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems. Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams. Preferred Qualifications Experience in E-Commerce, Corporate Retail, Consulting and/or B2B Superior communication and presentation skills Effective account management. Adept at stakeholder and executive communication, data analysis, partner engagement and negotiation. Understanding of retail math and formulas for the purpose of making business decisions. Experience using analytical, account management and productivity tools like SalesForce and Microsoft Office Suite. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A3041325

Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. But that's not all. Strategy is also leading to a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in S&P 500. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. Job Description Basic Function: Provides Office administrative, HR and operational support to the India Delivery Centre. Responsible for Facilities procurement and contracts management processes. Prepare and manage the IDC Facilities annual budget, reconciling monthly expenses against the budget, review and approve invoices. Perform services and project cost comparison analysis and manage internal procurement processes. Negotiate and manage vendor contracts by negotiating with multiple vendors for the most cost-effective rate to stay within event budget, managing the contract process within our MicroStrategy Contracts team and with the vendor. Manage and maintain supplies inventory and stocking of items related to office supplies, copiers, printers, and other stationary items. Address employee inquiries and concerns ensuring timely and quality issue resolution and service delivery, follow up with users to ensure user satisfaction. Responsible for all mailroom operations, including shipping, receiving, and delivery of all packages. Greet Office visitors, answering incoming calls; taking messages and re-directing calls as required. Manage employee onboarding and offboarding processes. Ensure Health & Safety Management and the provision of a safe working environment. Administrator for India employee’s corporate health insurance and benefits. Work with insurer on addition/ deletion of employee and update employee list at the time of renewal. Diary management and arranging appointments, booking meeting rooms and conference facilities. Arranging both internal and external company events. Send supplier invoices in PDF to shared services center (FSSC) based in Poland for payment processing and arrange courier to send invoices prepared by Lead Accountant to customers. Liaise with vendors for payment related inquiries and follow up with FSSC for urgent/overdue payment. Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes. Provide support and guidance to IDC management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as, investigating allegations of wrongdoing. Partner with HR centers of excellence to ensure execution of all human resources operations within client group including HR Shared Service, HR Operations, Immigration, Recruiting and HRIS. Required Skills And Qualifications Proven success in office administration; Excellent written and verbal communication skills; Strong time-management and multitasking abilities; Proficiency with office applications, and aptitude for learning new software and systems; Ability to maintain confidentiality of company information; Graduate/Postgraduate Diploma; Ability to work from the office 5 days a week (occasionally required to be available on Saturday’s during office maintenance); Ability to work from 11:30 PM to 8:30 PM IST to support office operations.

About Us We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft. We've been working on this together since 2016, and have customers like OpenAI, Toyota, Figma, Ramp, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide. Notion is an in person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day). About The Role You will work closely with our enterprise customers and engineers to resolve the most complex issues. You will also help build out systems and processes to manage tasks from report to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes. What You'll Achieve Resolve customer issues leveraging your technical expertise and act as the primary point of escalation for our external support teams. Reproduce customer issues, perform initial triage and file software defects and feedback with Engineering Work cross-functionally across engineering and product to build processes and manage issues. Develop deep product and platform expertise, diagnose and prevent recurring issues while contributing to feedback loops that improve both product quality and existing workflows. Manage to key performance metrics defined within the CX Team. Create and maintain internal knowledge libraries and contribute to the creation of user-facing content. Should be open to 24/5 shift model and participate in an on-call rotation to assist customers outside of normal working hours. Skills You'll Need To Bring 3-5 years in a support capacity focusing on escalated issue and/or technical troubleshooting. A track record of contributing to performance metrics like customer satisfaction and response time. Exceptional problem-solving skills capable of diagnosing complex technical issues, querying data, and review product logs. You can drive problems to resolution efficiently and effectively. Proven ability to collaborate with cross-functional partners (i.e. Engineering, Product, and Operations) to drive long-term solutions and ensure customer feedback informs product improvements. Experience contributing or owning projects to optimizing processes, workflows, and support operations that drive performance improvements. You have strong organizational skills to manage multiple tasks in a fast-paced environment. Excellent written and verbal communication skills**.** You are capable of distilling complex, technical material to non-technical audiences. Ability to balance user expectations with policies and compliance boundaries. Ability to work under pressure while remaining focused and professional. Nice To Haves Strong analytical skills with a passion for interpreting data to improve decision-making and outcomes. Experience with tools and technologies like Zendesk, SQL databases, APIs, AI tools. We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy.

Great things happen when people come together! Human Resources and Recruiting is the heart of what enables Blackbaud to make breakthrough innovations that push our products forward, improve our business, and delight our customers. And while we are working to enable the success of over 35,000 customer organizations, we are enabling the success of our company and our people. In joining our team, you’ll help change the world, and grow your career at the same time. About The Role We are seeking a Staff Recruiter that will be responsible for full-life cycle recruiting and talent acquisition in support of hiring activity across the company. This is a hands-on talent acquisition position for an energetic recruiter, able to work in a fast-paced and dynamic work environment where they will consult as talent business partners. What You’ll Be Doing Management of recruitment processes for junior to senior level positions Hiring manager partnership and consultation regarding the talent marketplace Candidate outreach, engagement and cultivation Candidate screening and interview evaluation Offer extension, candidate negotiation and close Diagnosing key issues and challenges during the recruiting process and work with hiring partners to effectively drive them to resolution Actively participate in decision meetings through demonstration of business/functional knowledge and effective talent evaluation Implementing proactive sourcing strategies that facilitate building talent pipelines Generate, analyze, and communicate standard recruiting reports, including assessment of progress to date, projections for future productivity, diagnosis of potential problem areas What We’ll Want You To Have 3+ years of recruiting experience preferably in a software or technical related company Collaboration skills to partner effectively with sourcers, HR business partners and hiring managers to understand strategic business objectives and develop strategies to meet current and future talent needs Sourcing and networking skills that help you identify talent and successfully attract candidates to Blackbaud Experience with behavioural / competency-based interviewing and evaluations Excellent technical industry knowledge, and superior communication and presentation skills to establish credibility with internal clients Capability to prioritize effectively and meet deadlines while maintaining the highest standards of completeness and accuracy. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Summary Position Summary QRM Risk Management Consultant, Consultant Deloitte Consulting LLP’s Quality and Risk Management group is seeking a Risk Manager to join the Consumer Industry risk management team. USI Risk Managers are an integral part of the US Firm’s Quality & Risk Management Team providing support to the US-based Risk Managers and US engagement teams. Service provided by USI Risk Managers are identifying contractual risks, suggesting risk mitigations, and deploying structured contract management processes for compliance of contractual commitments and deliverables. Work you’ll do Risk support to US-based Risk Managers focused on: Contractual documents including Statement of Work, Engagement letter, Change Order, Proposal Request for Proposals (RFP) review and developing appropriate exceptions document Conduct RFP analysis Prepare Contracting guidebook and MSA summary Identify key contractual terms and requirements including obligations and deliverables Periodically monitor and report on contractual obligations and deliverables Other ad hoc Risk support activities as required Direct Risk Management for assigned client accounts. This includes providing risk consultation, risk review, contracting and negotiation support for client engagements throughout the life cycle of an engagement.Coordinate with various functions including sales, legal, finance and delivery to act as a strategic risk advisor to help ensure that risks to the firm are sufficiently addressed during the sales and contracting cycles. Direct Risk Management support for Global Member Firm engagements. This includes providing risk review support for engagements with Deloitte Member Firms. Ensure that contracting requirements are met and handled in a manner that is consistent with the Firm’s policies, requirements, and good business practices. Maintain knowledge of core professional services (IT, Managed Services, Outsourcing) and product offerings to continue supporting contracting and risk matters in a fast paced constantly changing environment. Support strategic initiatives pertaining to development/updating of processes, tools, and templates to improve overall risk management and contracting practices and to help drive adoption of such processes, tools, and templates. The team QRM provides support from pursuit through engagement delivery to anticipate, advise on, and mitigate risks and quality issues. This team promotes innovation, drives efficiencies and collaboration, and provides meaningful insights to manage risk and improve the quality in the way we sell and deliver projects. This results in market differentiation, improved client outcomes, and positions our business to navigate the growing complexity in our engagements. Qualifications And Experience Required: Law graduate or significant professional services/technology delivery experience Education: BBA/BA/BS in related field, Masters’ Degree is desirable Possess at least 3 years of experience in risk management Excellent analytical and presentation skills Strong verbal and written English communication skills Proficiency in the use of MS Office - Word, Basic Excel and PowerPoint Experience working on full contract lifecycle Experience working on international commercial contracts Experience in identifying contractual risks and suggesting risk mitigations Exposure to contract language and risk mitigations associated with access to highly confidential client information including PII/PHI Experience in identifying business and delivery risks Excellent leadership skills including ability to prioritize critical needs, act decisively, and handle a high volume of complex tasks within a given timeframe How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We provide our professionals with a variety of learning and networking opportunities, some of which are: Intensive trainings on latest technologies from eminent external trainers. Internal trainings and workshops. Subscriptions to prominent online training platforms, such as Lynda. Hackathons and tech challenges to exercise your front-end skills. Freedom to adopt and use the latest technologies in your live projects. Travel opportunity (wherever possible) to work at the client’s location or at our global offices. Apart from the above, you will have access to DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer comprehensive well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships that we have with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. #Nationalsoffice #Nationalconsulting Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 301943

Who We Are & Why Join Us Avathon is revolutionizing industrial AI with a powerful platform that enables businesses to harness the full potential of their operational data. Our technology seamlessly integrates and contextualizes siloed datasets, providing a 360-degree operational view that enhances decision-making and efficiency. With advanced capabilities like digital twins, natural language processing, normal behavior modeling, and machine vision, we create real-time virtual replicas of physical assets, enabling predictive maintenance, performance simulation, and operational optimization. Our AI-driven models empower companies with scalable solutions for anomaly detection, performance forecasting, and asset lifetime extension—all tailored to the complexities of industrial environments. Cutting-Edge AI Innovation – Join a team at the forefront of AI, developing groundbreaking solutions that shape the future. High-Growth Environment – Thrive in a fast-scaling startup where agility, collaboration, and rapid professional growth are the norm. Meaningful Impact – Work on AI-driven projects that drive real change across industries and improve lives. Learn more at: Avathon Title: Data Scientist Experience: 6 to 10 years Location: Bengaluru ( Brigade Metropolis - Summit A, Garucharpalya Metro) . Candidates are expected to report to the office 5 days a week. Woking Mode: Onsite Education Qualification: Masters, MS, Ph.D. Job Description The Applied Research team addresses hard, novel challenges that arise in product development or customer engagements. As a Data Scientist , you'll bring your knowledge and proven data science expertise to conduct research in machine learning-based solutions that improve our products and help our customers. Qualified candidates are deeply analytical with a keen understanding of artificial intelligence, machine learning, and data science. They are experienced researchers who know how to design worthwhile experiments and empirically derive conclusions. They have the ability, inclination, and experience to conduct research that solves practical problems. They have the communication skills to work closely with both research colleagues and customers. Roles And Responsibilities Independently and effectively engage with internal product developers, external customers, and subject matter experts to understand and solve critical technical challenges through the application of cutting-edge artificial intelligence Conduct research and create models for commercial and industrial applications in: forecasting stochastic demand, economics based inventory optimization, manufacturing and network planning, transportation routing and resource scheduling, anomaly detection, prescriptive maintenance (e.g. based on IOT data), health and safety (e.g. based on computer vision and IOT data). Conduct research across artificial intelligence areas including reinforcement learning, foundation models, graph neural networks, causal modeling, transferability and continuous learning Pioneer procedures and/or automated toolsets to more efficiently and effectively perform data science activities Contribute to AI product development and key data science research areas, internally and externally Propose new projects or initiatives that will yield business benefits and evaluate project plans and proposals Evaluate and respond to RFPs related to artificial intelligence Conduct research and write patent applications and technical publications Required Skills Experience with research-level innovation in Data Science and ML, preferably with an advanced degree. 6+ years of experience in one or more of forecasting, optimisation (inventory/ supply chain/ network/ transportation), procurement, prescriptive maintenance, fine-tuning language models, creating domain agents, computer vision. Experience with reinforcement learning including MARL, graph neural networks, economic and probabilistic modeling is a plus. Strong understanding of Data Science, including machine learning, statistics, probability, and modeling. Significant experience with Data Science programming languages, such as Python, R, Matlab Significant experience with machine learning frameworks, such as PyTorch, TensorFlow, Theano, and Keras. Applied knowledge of ML techniques/algorithms including linear models, neural networks, decision trees, Bayesian techniques, clustering, and anomaly detection Significant experience managing large volumes of data (terabytes or more) Experience with leading project teams, specifically data science teams Strong written and verbal communications, ability to translate complex technical topics to internal and external stakeholders. Avathon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.

Description At Amazon, we're committed to being the most customer-centric company globally while ensuring the highest standards of trust and safety. Our Verification Risk Management Operations (VRMO) team plays a crucial role in safeguarding Amazon's ecosystem through robust verification processes and risk management strategies. As a Program Manager II within the Global Planning and Site Strategy (GPSS) team supporting VRMO Workforce Management (WFM), you will be instrumental in driving strategic capacity planning, operational excellence, and innovation across our global verification networks. This role combines analytical rigor with strategic thinking to optimize our verification operations, including Seller Identity Verification (SIV), Know Your Customer (KYC), and Identity Prevention Verification (IPV) programs. Key job responsibilities Strategic Planning & Execution Lead end-to-end capacity planning for global verification operations, ensuring optimal resource allocation across multiple programs and sites Drive strategic planning cycles (OP1, OP2, Q2G, Q3G, RNO, and 3YP) with focus on VRMO-specific requirements Develop and implement innovative solutions using data analytics and emerging technologies to improve operational efficiency Workforce Management & Optimization Calculate and plan headcount_requirements across global sites based on forecasted volumes and program-specific SLAs Monitor plan execution, analyzing performance metrics and capacity utilization Optimize cross-site resource allocation to maintain service levels during peak periods Partner with WFM teams to develop flexible staffing Process Innovation & Technology Integration Leverage SQL and basic programming knowledge to develop semi-automated solutions using current AI models Identify opportunities for process automation and efficiency improvements across verification workflows Collaborate with technical teams to prototype AI/ML solutions for verification processes Drive continuous improvement initiatives using data-driven insights Stakeholder Management Build strong partnerships with internal stakeholders including Operations, Finance, Tech teams, and Senior Leadership Coordinate with global verification sites to ensure consistent service delivery Lead governance meetings and provide regular updates on key metrics and initiatives Develop comprehensive business reviews and documentation for senior leadership Basic Qualifications Bachelor's degree in relevant field 5+ years of program/project management experience Strong proficiency in data analysis using Excel (Advanced level) and SQL Experience in workforce planning and capacity management Knowledge of verification processes and risk management principles Understanding of AI/ML concepts and their operational applications Demonstrated ability to learn new technologies and drive automation initiatives Preferred Qualifications 5+ years of driving end to end delivery, and communicating results to senior leadership experience 5+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Experience in verification operations or risk management Track record of implementing tech-enabled process improvements Strong stakeholder management skills across multiple organizational levels Experience with forecasting and capacity planning tools Background in process optimization and continuous improvement methodologies Knowledge of global operations and multi-site management Proven ability to translate business requirements into technical solutions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ - F07 Job ID: A3041405

Description Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging the latest technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities Process annotation & data analysis tasks with high efficiency and quality in a fast paced environment Provide floor support to Operations manager in running day to day operations working closely with Data Associates Handle work prioritization and deliver based on business needs Track and report ops metrics and ensure delivery on all KPIs and SLAs You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation You will strive to enhance the productivity and effectiveness of the data generation and annotation processes The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP. Basic Qualifications Graduate or equivalent (up to 1 year of experience) Candidate must demonstrate language proficiency in French language for the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma Good English language proficiency: verbal, writing, reading and comprehension Strong analytical and communication skills Passion for delivering a positive customer experience, and maintain composure in difficult situations Ability to effectively and efficiently complete challenging goals or assignments within defined SLA Preferred Qualifications Basic level of Excel knowledge Familiarity with online retail (e-commerce industry) Previous experience as AI trainers, knowledge of AI and NLP Experience with Artificial Intelligence interaction, such as prompt generation and open AI's Experience in content or editorial writing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Haryana Job ID: A3041355

Description At Amazon, we strive to be Earth’s most customer centered company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. This role will be based in Ahmedabad only. Key job responsibilities Job Description A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. Good people management skills. Key job responsibilities We're seeking a Team lead for our produce operations. In this role, you will be responsible for: Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity. And then single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations. Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis. Basic Qualifications Bachelor's degree Preferred Qualifications 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Tamil Nadu - D31 Job ID: A3059447

Description Amazon is looking for an Investigation Associate that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Associate will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Associate will be responsible for a wide range of duties related to identity verification. Key job responsibilities Conduct investigations Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends Consistently achieve daily/weekly/monthly targets and quality standards for investigations Knowledge to systematically escalate problems or variance in the information Experience to follow through on the resolutions to ensure they are delivered Participate in ad-hoc projects and assignments as necessary A day in the life Meet productivity, quality and other hygiene metrics/ goals Share inputs for SOP enhancements Basic Qualifications 6 months to 1 year of experience -Speak, write, and read fluently ( English ) -Experience with Microsoft Office products and applications -Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications 6 months to 1 year of experience -Speak, write, and read fluently ( English ) -Experience with Microsoft Office products and applications -Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3041409

Job Family EBO Accounts Receivable (India) Travel Required None Clearance Required None What You Will Do Initiate calls requesting status of claims in queue. Contact insurance companies for further explanation of denials and underpayments Take appropriate action on claims to guarantee resolution. Ensure accurate and timely follow-up where required. Document actions taken in claims billing summary notes To prioritize the pending claims for calling from the aging basket To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance. Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims What You Will Need Must be a graduate. Minimum 1 year of experience in denial management voice process. Strong understanding of RCM process Excellent communication skills What Would Be Nice To Have Basic Knowledge in MS Office Good analytical thinking Ability to handle high volumes, Meet TAT What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Description At Amazon we are working to be the most customer-centric company on earth. In alignment to this, Global Mile is working to enable the largest selection of inventory on earth for our customers. Global Mile's vision is to build Amazon's global logistics pipeline for any supplier to supply to any location in the world. IT offers intercontinental logistics services to selling partners to enable them to move their product from an origin country to Amazon fulfillment centers. Global Mile is also responsible for exports from fulfillment centers to other countries outside of the fulfillment network. It enables global expansion for the selling partners with the highest standard of quality, accountability, and transparency. Global Mile team is building cross border logistics solutions which eliminate borders between buyers and sellers. These solutions enable the third-party sellers to import or export their products across borders, thereby expand their business into new markets and get access to the customers around the world. Amazon is driving this multi-year vision to create new logistical benchmarks and "firsts" through disruptive innovation. We need talented people to build highly-available, scalable distributed systems that provide clean interfaces between sellers, shippers, trade agents and customs authorities to ship their products to the customers around the world. If you are excited by the opportunity to lead a high performing engineering team in the design and development of this Global Mile solution, this is the right career move for you! We operate as a startup within Amazon, providing great flexibility in product and technology direction. As a leader on the team, you will be expected to operate at all levels, diving deep into the details while providing strategic inputs for the product. You will be a key player in driving strategic planning, project execution, hiring and development of engineering talent, driving operational excellence, and shaping up the solutions to achieve our vision. This is your opportunity to make a big impact and make history in the world of global logistics! Key job responsibilities As a leader on the team, you will be expected to operate at all levels, diving deep into the details while providing strategic inputs for the product. You will be a key player in driving strategic planning, project execution, hiring and development of engineering talent, driving operational excellence, and shaping up the solutions to achieve our vision. This is your opportunity to make a big impact and make history in the world of global logistics! Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A3041395

Description Are you passionate about automation, designing processes, simplifying work and launching innovative products using cutting edge technology? We are looking for Support Engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership. As a Support Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Trustworthy Shopping Experience (TSE) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross functionally with Operations, Product Managers, Software Engineers, Business Analysts, Data Scientists and Program Managers on medium to large scale projects ensuring clear communication of project status, timelines and any challenges in Product Delivery. In addition, you will develop ownership of engineering processes to improve the product development lifecycle of Paramount workflows. Key job responsibilities Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps. Design, develop, test, launch and improve self-service software products such as Paramount workflows. Operate as a Subject Matter Expert on Amazon’s internal authoring application and workflow engine to develop Paramount workflows. Engage with software development teams to understand and guide evolving program technology Understand and leverage Amazon technology and services Deep dive technical product or operational issues to propose and implement simple and effective solutions Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs). You persistently drive others to discover and resolve root cause when needed. About The Team The Trustworthy Shopping Experience (TSE) team strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. We do this by (1) eliminating catalog defects, (2) ensuring listings are compliant with Amazon’s selling policies, (3) helping customers find selling partners that have a good ordering and fulfillment record, (4) ensuring customers receive authentic products in the condition they expect, and (5) in the rare chance the order experience does not meet customer expectations, protecting them by making things right with our A-to-z Guarantee. Our selling partners are also our customers and we work hard to educate and support them to facilitate a positive and friction-free selling partner experience. We design workplans and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Support Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with cutting edge technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon’s bottom-line. Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience scripting in modern program languages Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3041735

Description Are you passionate about automation, designing processes, simplifying work and launching innovative products using cutting edge technology? We are looking for Support Engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership. As a Support Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Trustworthy Shopping Experience (TSE) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross functionally with Operations, Product Managers, Software Engineers, Business Analysts, Data Scientists and Program Managers on medium to large scale projects ensuring clear communication of project status, timelines and any challenges in Product Delivery. In addition, you will develop ownership of engineering processes to improve the product development lifecycle of Paramount workflows. Key job responsibilities Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps. Design, develop, test, launch and improve self-service software products such as Paramount workflows. Operate as a Subject Matter Expert on Amazon’s internal authoring application and workflow engine to develop Paramount workflows. Engage with software development teams to understand and guide evolving program technology Understand and leverage Amazon technology and services Deep dive technical product or operational issues to propose and implement simple and effective solutions Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs). You persistently drive others to discover and resolve root cause when needed. About The Team The Trustworthy Shopping Experience (TSE) team strives to guarantee customers a trustworthy shopping and ordering experience so they can shop with confidence on Amazon. We do this by (1) eliminating catalog defects, (2) ensuring listings are compliant with Amazon’s selling policies, (3) helping customers find selling partners that have a good ordering and fulfillment record, (4) ensuring customers receive authentic products in the condition they expect, and (5) in the rare chance the order experience does not meet customer expectations, protecting them by making things right with our A-to-z Guarantee. Our selling partners are also our customers and we work hard to educate and support them to facilitate a positive and friction-free selling partner experience. We design workplans and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Support Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with cutting edge technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon’s bottom-line. Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience scripting in modern program languages Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3041735

Summary Position Summary Cyber Strategy – Lead Solution Advisor Deloitte’s Cyber Risk Services help our clients to be secure, vigilant, and resilient in the face of an ever-increasing array of cyber threats and vulnerabilities. Our Cyber Risk practice helps organizations with the management of information and technology risks by delivering end-to-end solutions using proven methodologies and tools in a consistent manner. Our services help organizations to address, in a timely manner, pervasive issues, such as identity theft, data security breaches, data leakage, cyber security, and system outages across organizations of various sizes and industries with the goal of enabling ongoing, secure, and reliable operations across the enterprise. Deloitte’s Cyber Risk Services have been recognized as a leader by a number of independent analyst firms. Kennedy Consulting Research & Advisory, a leading analyst firm, recently named Deloitte a global leader in cyber security consulting. Source: Kennedy Consulting Research & Advisory; Cyber Security Consulting 2013; Kennedy Consulting Research & Advisory estimates © 2013 Kennedy Information, LLC. Reproduced under license Work you’ll do As a professional working for Cyber Strategy & Governance you’ll build and nurture positive working relationships with clients with the intention to exceed client expectations. You’ll: Work with senior management stakeholders to define and implement overall future state philosophy and capabilities for the clients’ cyber securityprograms Design and develop cyber security strategies and programs for large and complexorganizations Define and implement cyber risk management structures, governance models, organizational transformations in the areas of cybersecurity Assess, develop, and implement information security programs, including organizational design and key processes for ourclients Develop and tailor approaches, methods and tools to support clients cyber risk programs andinitiatives Manage and execute cyber risk engagements across the development lifecycle – strategy, design, implementation and managedservices Facilitate enterprise decision making by providing a holistic view of enterprise wide cyber risk; assessing the level of risk and providing inputs into the management ofrisk Review clients’ cyber posture, strengths and weaknesses in the context of business environment, goals and objectives. Develop prioritized recommendations based on gaps and clients’ priorities andconstraints Assist clients in developing remediation plans and roadmaps that enables them to perform financial and resource planning for their cyber riskprograms Drive organizational changes and establish governance structures to achieve cyber goals andobjectives Provide strategic and operational advice in the areas of safeguarding critical information, preventing identity theft, privacyetc. The team Cyber Risk Services (CRS) group is part of the wider Technology Risk practice within Deloitte Advisory. We help “Fortune 500” clients solve business issues related to risk management, cyber threats, privacy, governance, business resilience & process improvements. Learn more about our Cyber Risk Services practice. Deloitte’s Cyber Strategy and Governance practice is focused on helping our clients to design and implement transformational programs to reduce and manage cyber threats. We help our clients to define their overall cyber strategy, design global, pan-enterprise programs that focus on mitigating threats, evaluate their objectives, priorities, strengths and weaknesses and roll out large scale organizational changes to achieve goals. Qualifications And Experience Required: Bachelor’s degree in information technology or relatedfield 5-9 years information securityexperience Excellent verbal and writtencommunication Understanding and knowledge of industry standards and industry frameworks (e.g., COBIT, COSO, ISO 27001, PCI,NIST) Understanding of security requirements, contributions to security design and hands-on implementation of multiple security technologies andcapabilities Hands on experience working with stakeholders in identifying, prioritizing and developing plans and roadmaps for cyber securityprograms Broad domain knowledge and strong understanding of three or more cyber security domains including (but not limitedto): Cyber riskstrategy Cyber risk program management anddelivery Cyber securityoperations Securityarchitecture Dataprotection Applicationsecurity/SDLC Third party riskmanagement Cloudsecurity Cyber ThreatIntelligence Security OperationsCenter IncidentResponse CyberResilience Preferred: B.E. / B.Tech + MBA (Preferred) CISSP / CISM (orequivalent) Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 309123

Identify Staffing Needs: Partner with hiring managers to understand their recruitment needs and develop effective hiring strategies. Sourcing Candidates: Utilize various channels like job boards, social media, professional networks, and internal databases to find qualified candidates. Screening Resumes: Review resumes and applications to identify candidates who meet the minimum qualifications. Conducting Interviews: Conduct initial phone screenings and in-person or virtual interviews to assess candidates' skills, experience, and cultural fit. Maintaining an ATS: Utilize and maintain an Applicant Tracking System (ATS) to manage candidate information, track progress, and ensure compliance, according to Taggd. Onboarding New Hires: Coordinate the onboarding process for new employees, ensuring a smooth transition into the company culture. Tracking Hiring Metrics: Monitor and analyze key recruitment metrics, such as time-to-fill and cost-per-hire, to identify areas for improvement. Staying Updated: Stay informed about the latest recruitment trends, technologies, and best practices. Employer Branding: Contribute to employer branding efforts to attract top talent and enhance the company's reputation, notes Taggd. Compliance: Ensure that all recruitment activities comply with relevant labor laws and regulations. Skills and Qualifications: Strong Communication and Interpersonal Skills: Ability to effectively communicate with candidates, hiring managers, and other stakeholders, according to Taggd. Excellent Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines. Knowledge of Recruitment Tools and Technologies: Familiarity with Applicant Tracking Systems (ATS), social media recruiting platforms, and other recruitment tools, says Hirebee.ai. Understanding of Employment Law: Knowledge of relevant employment laws and regulations. Experience in Full-Cycle Recruiting: Proven experience in all stages of the recruitment process, from sourcing to onboarding, says Hirebee.ai. Problem-Solving Skills: Ability to identify and resolve issues that may arise during the recruitment process. Bachelor's Degree in Human Resources or related field: A degree in human resources, business administration, or a related field is often required. Job Type: Full-time Work Location: In person

DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 3+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 3+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Brand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor’s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Key job responsibilities Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. BASIC QUALIFICATIONS 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers PREFERRED QUALIFICATIONS Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role - Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendor for Amazon Retail. RBS VSP team is looking for a bright, customer centric, data driven, and creative candidate to join our team. The successful Account Manager is an effective listener, communicator and problem-solver with expertise in process optimizations and systems thinking. You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Key job responsibilities Manage vendor relationships, negotiate contracts and execute pricing strategies. Identify new opportunities across a large number of brands, develop and execute project plans. Success will be measured by the performance of your task and deliverables on input metrics. BASIC QUALIFICATIONS Experience analyzing data and best practices to assess performance drivers 3+ years of sales or account management experience Excellent written and verbal communication skills to convey key insights from complex analysis in business terms to both internal and external parties PREFERRED QUALIFICATIONS Bachelor's Degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.