Recovery Agent

Hybiz TV is looking for a committed and proactive Recovery Agent / Collection Executive to join our operations team. This role is vital in managing outstanding client payments and ensuring effective recovery of dues while maintaining professionalism and integrity.

Key Responsibilities:

1. Client Communication & Payment Recovery

• Proactively contact clients with pending payments from the recovery list.
• Discuss and negotiate repayment terms while maintaining a courteous and firm approach.
• Follow up regularly via phone calls, messages, and visits to ensure timely collections.

2. Field Visits & Route Planning

• Plan daily routes in coordination with the operations manager for effective field recovery.
• Visit clients at their premises to follow up on overdue payments or handle asset recovery if required.

3. Adherence to SOPs

• Follow all recovery processes following the company’s Standard Operating Procedures (SOPs).
• Ensure all recovery activities are accurately documented and reported.

4. On-Site Recovery & Negotiations

• Independently conduct field recovery operations professionally and lawfully.
• Negotiate settlements or collect dues while preserving client relationships and upholding the company’s image.

Requirements:

• Previous experience in collections, recovery, or field operations preferred.
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage pressure, resolve conflicts, and handle challenging conversations.
• Willingness to travel locally for field visits.
• Basic knowledge of recovery laws and ethics is a plus.
• High level of professionalism and integrity.

Interested Candidates can share their CV....

Job Type: Full-time

Pay: ₹9,493.71 - ₹27,632.39 per month

Work Location: In person