Hybiz TV is looking for a committed and proactive Recovery Agent / Collection Executive to join our operations team. This role is vital in managing outstanding client payments and ensuring effective recovery of dues while maintaining professionalism and integrity.

Key Responsibilities:

1. Client Communication & Payment Recovery

Proactively contact clients with pending payments from the recovery list.
Discuss and negotiate repayment terms while maintaining a courteous and firm approach.
Follow up regularly via phone calls, messages, and visits to ensure timely collections.

2. Field Visits & Route Planning

Plan daily routes in coordination with the operations manager for effective field recovery.
Visit clients at their premises to follow up on overdue payments or handle asset recovery if required.

3. Adherence to SOPs

Follow all recovery processes following the company’s Standard Operating Procedures (SOPs).
Ensure all recovery activities are accurately documented and reported.

4. On-Site Recovery & Negotiations

Independently conduct field recovery operations professionally and lawfully.
Negotiate settlements or collect dues while preserving client relationships and upholding the company’s image.

Requirements:

Previous experience in collections, recovery, or field operations preferred.
Strong communication, negotiation, and interpersonal skills.
Ability to manage pressure, resolve conflicts, and handle challenging conversations.
Willingness to travel locally for field visits.
Basic knowledge of recovery laws and ethics is a plus.
High level of professionalism and integrity.

Interested Candidates can share their CV....

Job Type: Full-time

Pay: ₹9,493.71 - ₹27,632.39 per month

Work Location: In person

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