Receptionist/Administrator

Role Overview: As a Help Desk Executive for residential sites, your main responsibility will be to provide residents with a single point of contact for any issues they may have. You will handle administrative tasks, manage resident inquiries, address concerns from ground staff, and ensure a positive living experience by liaising with various teams and service providers. Your key duties will include responding to resident requests and complaints, logging and following up on maintenance or amenity issues, and maintaining resident records and communication. It is essential to possess strong communication, problem-solving, organizational skills, and maintain a positive, helpful attitude towards residents and staff. Key Responsibilities: - Provide residents with a single point of contact for any issues - Handle administrative tasks and manage resident inquiries - Address concerns from ground staff - Liaise with various teams and service providers to ensure a positive living experience - Respond to resident requests and complaints promptly - Log and follow up on maintenance or amenity issues - Maintain accurate resident records and communication channels Qualifications Required: - Strong communication skills - Problem-solving abilities - Organizational skills - Positive and helpful attitude towards residents and staff Since no additional details about the company are provided in the job description, this section has been omitted.,