Soft service trainer

Job Description

Job Title: Soft Services Trainer – Facility Management Location: Hyderabad Salary: ₹40,000 – ₹50,000 (Take Home) Experience: 3–6 years Job Summary: We are hiring a dedicated Soft Services Trainer to train and enhance the service standards of our facility management staff, including housekeeping, pantry, front office, and security personnel. The ideal candidate should have hands-on experience in training blue-collar staff and improving service delivery in facility, hospitality, or retail sectors. Key Responsibilities: Deliver soft services training for housekeeping, pantry, security, and front office teams. Develop training content and SOPs tailored to various service functions. Conduct induction, on-the-job, and refresher training sessions. Ensure uniform service delivery standards across sites. Train staff on communication, grooming, etiquette, and customer service. Measure effectiveness of training through audits and feedback mechanisms. Coordinate with site supervisors and operations team for training needs assessments. Candidate Requirements: 3–6 years of experience in Soft Services/Facility Management training. Strong communication and interpersonal skills. Language fluency in English, Hindi, and Telugu is a must. Ability to connect with blue-collar workforce effectively. Prior experience in facility, hospitality, or retail sectors is highly desirable. Willing to travel locally for site-based training as needed. To Apply: Send your resume to sanath.s@vestian.in Subject Line: Application for Soft Services Trainer – Hyderabad Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person