Soft service trainer

Job Title: Soft Services Trainer – Facility Management

Location: Hyderabad
Salary: ₹40,000 – ₹50,000 (Take Home)
Experience: 3–6 years

Job Summary:

We are hiring a dedicated Soft Services Trainer to train and enhance the service standards of our facility management staff, including housekeeping, pantry, front office, and security personnel. The ideal candidate should have hands-on experience in training blue-collar staff and improving service delivery in facility, hospitality, or retail sectors.

Key Responsibilities:

• Deliver soft services training for housekeeping, pantry, security, and front office teams.
• Develop training content and SOPs tailored to various service functions.
• Conduct induction, on-the-job, and refresher training sessions.
• Ensure uniform service delivery standards across sites.
• Train staff on communication, grooming, etiquette, and customer service.
• Measure effectiveness of training through audits and feedback mechanisms.
• Coordinate with site supervisors and operations team for training needs assessments.

Candidate Requirements:

• 3–6 years of experience in Soft Services/Facility Management training.
• Strong communication and interpersonal skills.
• Language fluency in English, Hindi, and Telugu is a must.
• Ability to connect with blue-collar workforce effectively.
• Prior experience in facility, hospitality, or retail sectors is highly desirable.
• Willing to travel locally for site-based training as needed.

To Apply:

Send your resume to sanath.s@vestian.in
Subject Line: Application for Soft Services Trainer – Hyderabad

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person