Receptionist/Administrator

As a Receptionist, your role is crucial as you serve as the first point of contact for clients, visitors, and team members. Your responsibilities include ensuring a welcoming environment, efficient communication, and smooth coordination between departments while upholding the professional image of the firm. - Greet clients and visitors warmly, making sure they feel welcome and attended to. - Maintain the front office area clean, organized, and presentable at all times. - Handle incoming calls, route them appropriately, and record messages accurately. - Manage client appointments, meeting schedules, and visitor logs. - Offer refreshments to guests and ensure professional hospitality. - Manage office phone, email, and courier communication effectively. - Coordinate with staff for appointments, messages, and task routing. - Ensure prompt direction of all client queries to the appropriate person. - Maintain confidentiality in all communications and document handling. - Maintain inward/outward registers for letters, couriers, and parcels. - Handle basic documentation, printing, and scanning tasks when necessary. - Monitor office supplies such as stationery and housekeeping items, raising requisitions for replenishment. - Assist in administrative tasks like filing, attendance entry, and meeting arrangements. - Maintain a visitor entry log and appointment diary, whether physical or digital. - Update daily front office checklists and report to Admin/Partner at the end of each day. - Coordinate with the accounting or HR team for tasks like courier invoices and petty cash entries. Qualifications required for this role include a minimum of +2 or Graduate in any discipline. While 13 years of experience in a front office or client service role is preferred, freshers with strong communication skills and a presentable personality are also encouraged to apply. In this role, your performance will be measured based on: - Punctuality and attendance consistency. - Client feedback and visitor experience. - Timely updates of registers/logs. - Smooth coordination and zero client waiting complaints. This is a full-time position that requires in-person work at the specified location.,