Front Desk Management: Greet clients warmly, handle check-ins/check-outs, and maintain a welcoming environment.
Appointment Scheduling: Manage bookings, rescheduling, reminders, and daily calendar coordination.
Client Communication: Answer calls, respond to WhatsApp inquiries, emails, and guide clients with accurate information.
Record Keeping: Maintain client files, update CRM/EMR systems, ensure accuracy and confidentiality.
Payment Handling: Process bills, maintain receipts, and ensure smooth financial transactions.
Coordination: Communicate with doctors, therapists, and staff to ensure seamless client flow.
Clinic Presentation: Ensure reception area cleanliness and readiness at all times.
Client Experience: Assist clients with forms, offer beverages, and ensure comfort while waiting.
Product & Service Knowledge: Stay updated with treatments, offers, and protocols to assist clients effectively.
Follow-ups: Coordinate post-treatment follow-ups and feedback calls/messages.
Inventory Support: Assist with stock updates for front-desk consumables.
Professionalism: Maintain confidentiality, uphold clinic standards, and ensure adherence to SOPs.

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Ability to commute/relocate:

Kalyani Nagar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

total work: 1 year (Preferred)

Language:

English (Required)

Work Location: In person

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