Customer Success, Service & Operations Professional Skillsource Usa

0.0 - 4.0 years

2 - 3 Lacs

pune, kalyani nagar

Work from Office

Hiring (For Real Estate) US Process Shift Timing 05:30 PM - 2:30 AM 06:30PM - 03:30 AM 07:30 PM - 04:30AM Saturday/ Sunday Off Key Responsibilities: Act as the primary point of contact for customer inquiries and support requests. Ensure timely resolution of customer issues and escalate when necessary. Collaborate with cross-functional teams to improve service delivery and customer experience. Monitor customer health metrics and proactively engage customers to prevent churn. Manage onboarding processes and provide training/resources to new customers. Analyze operational workflows and suggest improvements for efficiency. Maintain accurate records of customer interactions and feedback. Support ...

Posted 2 weeks ago

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NPD and Supplier Quality Engineer Catalydd Engineering And Consulting Services

2.0 - 3.0 years

2 - 3 Lacs

Baramati, Pune, Kalyani Nagar

Work from Office

Study and review drawings of sheet metal parts. Complete the feasibility in detail with supplier. Tooling development monitoring and reporting to stake holders. Ensure the CQC & process approval. Ensure on time availability of parts during the various vehicle build phase (Proto, Preseries, Avenseries, Pre-SOP & SOP). Initiatives for supplier up gradation, product quality improvements. To ensure first time and every time right new developments. Supplier Quality performance monitoring & improvement. Support for product quality improvement activities and to reduce defect rate of products Identify opportunities and work for improvement in product quality by working closely with cross functional ...

Posted 4 months ago

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