Receptionist

ASA Ayurveda Unani Hospital

1 years

1 Lacs

cannanore

Posted:2 hours ago| Platform: GlassDoor logo

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Skills Required

management reports flow support billing coordination data healthcare communication software

Work Mode

On-site

Job Type

Full Time

Job Description

Greet patients, visitors, and attendants in a polite and professional manner.
Handle patient registrations, OPD appointments, rescheduling, and front-desk coordination.
Create and register new patients/clients in the Hospital Management System accurately.
Conduct patient follow-up calls/messages for appointments, treatment continuity, reports, and feedback as per doctor or management instructions.
Maintain accurate patient records, follow-up logs, and new client databases.
Answer phone calls, manage inquiries, and guide patients appropriately.
Coordinate with doctors, nurses, and internal departments for smooth patient flow and follow-up.
Support billing desk activities, cash receipts, and basic insurance/TPA coordination if required.
Ensure patient data confidentiality and strictly follow hospital policies and SOPs.
Maintain a clean, organized, and presentable reception area.
Minimum 6 months to 1 year experience as a Receptionist in a hospital or healthcare setup.
Hands-on experience in patient follow-up and new client/patient registration.
Good communication skills in English and local language(s).
Basic computer skills (MS Office; Hospital Management Software preferred).
Patient-centric attitude and strong interpersonal skills.
Ability to multitask and work under pressure.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Food provided
Paid time off

Work Location: In person

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