Receptionist

Receptionist greets patients and visitors, manages appointments, and handles administrative tasks to ensure a smooth and organized patient experience. They are often the first point of contact for patients and play a crucial role in the overall patient journey. Here's a more detailed look at what a Hospital Receptionist does:Key Responsibilities:

• Greeting patients and visitors: Providing a welcoming and professional first impression.
• Scheduling appointments: Managing patient appointments, reminders, and cancellations.
• Managing patient records: Updating patient information, verifying insurance, and maintaining accurate records.
• Answering phone calls: Responding to inquiries, transferring calls, and handling messages.
• Checking in patients: Verifying patient details, collecting payments, and directing patients to appropriate areas.
• Assisting with administrative tasks: Filing, data entry, and other clerical duties.
• Maintaining a clean and organized reception area: Ensuring a welcoming and functional environment for patients and staff.
• Handling patient inquiries and concerns: Addressing questions and concerns in a compassionate and efficient manner.
• Coordinating with healthcare providers: Communicating with medical staff to ensure smooth patient flow and care coordination.
• Verifying insurance information: Confirming patient insurance coverage and verifying benefits.
• Collecting co-pays and handling billing questions: Assisting patients with payment arrangements and answering billing inquiries.
• Maintaining the confidentiality of patient information: Adhering to strict privacy regulations.
• Participating in training to understand hospital policies and procedures: Keeping up-to-date on best practices and regulations.

Skills and Qualities:

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to multitask and prioritize tasks effectively
• Proficiency in computer skills and medical software
• Knowledge of healthcare terminology and procedures
• Compassionate and patient-oriented attitude
• Ability to handle stressful situations calmly and efficiently
• Attention to detail and accuracy
• Strong customer service skills
• Ability to work independently and as part of a team

Job Type: Full-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Language:

• English (Preferred)

Work Location: Remote