Receptionist

As a Hospital Receptionist, your role involves greeting patients and visitors, managing appointments, and handling administrative tasks to ensure a smooth and organized patient experience. You are the first point of contact for patients, playing a crucial role in the overall patient journey. Key Responsibilities: - Greeting patients and visitors: Provide a welcoming and professional first impression. - Scheduling appointments: Manage patient appointments, reminders, and cancellations. - Managing patient records: Update patient information, verify insurance, and maintain accurate records. - Answering phone calls: Respond to inquiries, transfer calls, and handle messages. - Assisting with administrative tasks: Perform filing, data entry, and other clerical duties. - Maintaining a clean and organized reception area: Ensure a welcoming and functional environment for patients and staff. - Handling patient inquiries and concerns: Address questions and concerns in a compassionate and efficient manner. - Coordinating with healthcare providers: Communicate with medical staff to ensure smooth patient flow and care coordination. - Verifying insurance information: Confirm patient insurance coverage and verify benefits. - Maintaining the confidentiality of patient information: Adhere to strict privacy regulations. - Participating in training to understand hospital policies and procedures: Keep up-to-date on best practices and regulations. Skills and Qualities: - Excellent communication and interpersonal skills - Strong organizational and time management skills - Ability to multitask and prioritize tasks effectively - Proficiency in computer skills and medical software - Knowledge of healthcare terminology and procedures - Compassionate and patient-oriented attitude - Ability to handle stressful situations calmly and efficiently - Attention to detail and accuracy - Strong customer service skills - Ability to work independently and as part of a team This is a Full-time job with benefits including health insurance and Provident Fund. English is the preferred language for communication, and the work location is remote.,