Receptionist

Job Summary:

The Receptionist will be the first point of contact for parents, children, and visitors at the center. The role involves managing front desk operations, handling phone calls, scheduling appointments, maintaining records, and providing administrative support to ensure smooth functioning of the center.

Key Responsibilities:

• Greet parents, children, and visitors with a friendly and professional attitude.
• Answer phone calls, respond to inquiries, and redirect calls/messages as appropriate.
• Schedule and manage appointments for therapists and assessments.
• Maintain attendance records, client files, and appointment logs accurately.
• Handle billing, fee collection, and issue receipts as per center guidelines.
• Assist parents with filling forms and provide necessary information about services.
• Coordinate with therapists and staff for daily schedules and updates.
• Maintain cleanliness and order at the reception/waiting area.
• Manage incoming and outgoing mail, emails, and courier services.
• Support administrative tasks such as data entry, reports, and inventory management.

Qualifications & Skills:

• Bachelor’s degree or diploma in any field (preferred).
• Prior experience as a receptionist/front office executive (healthcare/education sector preferred).
• Excellent communication skills in English (fluency in local language preferred).
• Strong organizational and multitasking skills.
• Basic computer proficiency (MS Office, email, scheduling software).
• Professional appearance and customer-friendly approach.
• Ability to remain calm and patient when dealing with children and parents.

Job Type: Full-time

Pay: ₹10,000.00 - ₹11,000.00 per month

Schedule:

• Day shift

Language:

• English (Required)

Work Location: In person