Receptionist

The ideal candidate will be the first point of contact for visitors and will ensure a welcoming and efficient front-desk experience. This role also involves administrative support and coordination to ensure smooth office operations.

Key Responsibilities:

• Greet and welcome visitors, clients, and employees in a courteous and professional manner.
  
• Manage incoming calls, direct them appropriately, and handle basic inquiries.
  
• Maintain the front desk area, ensuring it is tidy and presentable at all times.
  
• Manage visitor logs, issue visitor badges, and coordinate meeting room bookings.
  
• Receive, sort, and distribute daily mail, courier packages, and deliveries.
  
• Support HR and Admin departments with documentation, data entry, and coordination tasks.
  
• Maintain confidentiality of sensitive information, particularly relating to healthcare and pharmaceutical data.
  
• Ensure compliance with safety, hygiene, and visitor protocols as per company and industry regulations.
  
• Assist in organizing internal events, travel arrangements, and appointments.
  
• Maintain office supplies inventory and place orders when necessary.
  

Required Skills & Qualifications:

• Bachelors degree or relevant diploma.
  
• 1–3 years of experience as a receptionist or front office executive (pharma/healthcare sector preferred).
  
• Excellent verbal and written communication skills.
  
• Strong organizational and multitasking abilities.
  
• Proficiency in MS Office (Word, Excel, Outlook).
  
• Professional appearance and a positive attitude.
  
• Ability to maintain confidentiality and follow industry compliance protocols.
  

Preferred Attributes:

• Prior experience in a GMP-regulated or healthcare facility.
  
• Familiarity with basic pharma industry terminology and processes.
  
• Customer-service orientation and attention to detail.