Receptionist - Hospital

Experience :

• The candidate must be a female & preferably in the age group of 18 years to 30 years

• Exposure of a Hospital background for 2 to 4 years is mandatory

• She should be

  blended with compassionate patient care and technical proficiency in modern healthcare systems
• She should be very humble, polite & soft spoken
• Besides this, she should be well acquainted with tasks like greeting and basic scheduling
• She may be required to handle the Help Desk, wherein her key work shall be to help, guide and assist the Outdoor as well as Indoor patients
• Further she should have a proven track record in complex billing, insurance verification & potentially mentoring junior staff
• Further the following is also strongly preferred.

• Patient Intake :

  Welcoming patients, verifying identity and insurance, and collecting co-payments.

• Scheduling :

  Managing complex appointment calendars for multiple providers using AI-driven scheduling tools.

• Record Management :

  Maintaining accurate electronic medical records (EMR) while strictly adhering to

  HIPAA

  or local data privacy laws.

• Communication :

  Managing multi-line phone systems, responding to inquiries, and coordinating between departments like nursing and billing.

• Administrative Support :

  Processing mail, ordering front-office supplies & maintaining a tidy reception area.

• Empathy and Compassion :

  Critical for handling distressed patients and family members.

• Multitasking :

  Handling high call volumes while simultaneously checking in walk-in patients.

• Medical Terminology :

  Basic knowledge is required to accurately direct calls and record patient details.

• Conflict Resolution :

  Managing scheduling clashes or patient complaints professionally.

Qualification

Education :

Compensation:

Salary shall be the best in the industry based on Experience, Professional Qualifications, Skills & Current Compensation & will not be a bar for the right Candidate.

Contact info:

Those candidates who apply first shall have an added advantage in terms of consideration. All interested candidates may apply in strict confidence by e-mailing their structured CV / Resume / Bio-Data, within 30 days of release of this Recruitment Advertisement, at the E-Mail id given below.

chro@ncmedicalcollege.com

Chief Human Resources Officer, NC Medical College & Hospital, Israna, Panipat, NH 71-A, Panipat-Rohtak Highway, Israna, Panipat - 132107 .