At Gain town fitness club, we’re more than just a gym — we’re a community. We believe in creating a supportive and motivating environment where members can reach their fitness goals and feel welcomed every time they walk through our doors. We're currently seeking a dynamic and friendly Front Desk Receptionist to be the face of our fitness studio and deliver outstanding customer service.

Key Responsibilities:

Greet members and guests warmly, creating a welcoming and professional environment
Handle walk-ins, and membership inquiries
Answer phone calls and respond to queries in a timely and courteous manner
Process payments, sell memberships, and assist with retail sales
Maintain cleanliness and order at the front desk and common areas
Support daily studio operations and assist staff with administrative tasks
Monitor and enforce studio policies (e.g., late arrivals, cancellations, safety guidelines)
Address customer questions, concerns, or complaints with a positive and solution-focused approach
Stay up to date with class schedules, instructor changes, and promotional offers
Assist in managing social media updates or event promotions

Qualifications:

Previous experience in customer service or front desk roles (fitness or wellness industry a plus)
Excellent communication and interpersonal skills
Professional appearance and attitude
Basic computer proficiency
Flexible availability, including evenings, weekends, and holidays
Passion for health, fitness, and community engagement

Perks & Benefits:

Free gym membership

Job Types: Full-time, Part-time

Pay: ₹8,368.69 - ₹21,597.17 per month

Work Location: In person

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