Receptionist / Front Office Executive

0 - 31 years

0 - 1 Lacs

Posted:23 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Front Desk & Patient Handling Greet and welcome patients/clients warmly. Register new patients and update existing patient records. Manage appointment scheduling (walk-ins, phone calls, online bookings). Guide patients about the clinic’s services, doctors’ timings, and fees. Assist patients with form filling, consent forms, or any Ayurveda-specific questionnaires. 📞 Communication & Coordination Answer phone calls, WhatsApp, or email queries related to treatments and appointments. Maintain a polite and informative tone while explaining Ayurveda therapies, packages, or consultations. Coordinate with Ayurvedic doctors, therapists, and staff for smooth patient flow. 💳 Billing & Payments Prepare bills for consultations, Panchakarma therapies, and medicines. Collect cash, card, or UPI payments and issue receipts. Maintain daily cash/expense register. 📚 Administrative Work Maintain patient records (digital or paper files). Keep track of inventory of Ayurvedic medicines, oils, and therapy materials (basic monitoring). Help with reports, follow-ups, and reminders for patients. 🌿 Support in Clinic Operations Ensure the reception area and waiting lounge are clean and presentable. Display health awareness posters, Ayurvedic tips, or upcoming events. Support organizing wellness camps, workshops, or free check-up events. 🎯 Key Skills Needed Good communication in local language + Hindi/English. Basic computer knowledge (MS Office, billing software). Soft skills — patience, empathy, confidentiality. Knowledge/interest in Ayurveda is an added advantage.

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