Receptionist / Front Office Executive

0 - 31 years

1 - 3 Lacs

Posted:4 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The main job responsibilities are - Responsibilities include managing the front desk, providing administrative support, registering patients that walk in and ensuring a welcoming and efficient office environment.  Greeting visitors, providing information, and directing them to the correct person or department.  Answering phone calls, taking messages, and forwarding calls to the appropriate individuals or departments.  Managing the reception area, maintaining office supplies, and handling mail and deliveries.   Maintaining files, updating records, and managing data entry tasks.   Assisting with basic bookkeeping tasks, such as issuing invoices and managing petty cash.  Addressing and resolving minor issues or complaints from visitors or callers.  Proficiency in Microsoft Office suite and other relevant software.  Providing accurate information about the hospital's services, doctors, and procedures. Maintaining patient records, updating information, and ensuring confidentiality.  Assisting with billing, processing payments, and providing patients with information about payment policies.  Collaborating with other hospital departments to ensure patient needs are met.  Addressing patient concerns and resolving issues professionally.  Guiding patients through the check-in and check-out processes, including verifying information and collecting necessary documents. 

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