Receptionist / Front Office Executive

Employee Duties 1. Supervision: The Employee shall ensure that all other team members work with optimal productivity. This includes delegating tasks and timely reviewing the performance of the team, which enables business growth. 2. Client Records: The Employee is responsible for maintaining client records and progress. Accurate records are essential for tracking client achievements and planning future sessions. 3. Equipment Use: The Employee must ensure equipment is used safely and properly. Proper use of equipment minimizes the risk of injury and prolongs equipment life. 4. Service Promotion: The Employee will promote gym services and membership plans. Effective promotion helps in attracting new clients and retaining existing ones. 5. Adherence to Policies: The Employee must adhere to the gym's SOP. Compliance with these policies ensures a professional and respectful environment. 6. Vision and Mission: The Employee is required to remember what is mentioned in the vision and mission statements and take any/all necessary/appropriate steps/actions in order to contribute to the goals. 7. Enquiry Handling and Payments: The Employee should handle all gym inquiries and payments effectively in accordance with the guidelines. This ensures proper understanding of the gym features by potential clients and a secured money management system. 8. Tasks: The Employee is will plan, delegate and execute all the routine/non-routine/one-time-tasks as per the established guideline and timelines 9. Marketing: The Employee will engage in all types of offline promotional and marketing activities, as and when stated by the company. 10. Dual Responsibility: The Employee shall be proactively involved in all the hotel operations/tasks as and when required. 11.Property: The Employee is responsible to take full care of the gym property - its safety, usage and maintenance. This ensures long life of the business and minimized expense.