Receptionist

Job Summary:

The Hospital Receptionist serves as the first point of contact for patients and visitors. This role involves greeting patients, managing front-desk operations, handling appointment scheduling, and coordinating communication between patients and hospital staff, all while ensuring a professional and welcoming environment.

Key Responsibilities:

• Greet and assist patients, visitors, and vendors in a courteous and professional manner.
• Register patients and collect relevant information (personal, medical, and insurance details).
• Schedule, reschedule, and cancel appointments as needed.
• Answer phone calls and respond to inquiries or transfer calls to appropriate departments.
• Direct patients to appropriate departments or staff as required.
• Maintain patient confidentiality and ensure compliance with hospital policies.
• Handle patient complaints or escalate them to the appropriate authority.
• Coordinate with doctors, nurses, billing, and other departments for smooth patient flow.
• Maintain front desk records, files, and communication logs.
• Ensure the reception area is clean, organized, and welcoming.

Required Qualifications and Skills:

• Education: Minimum Graduate in any discipline.
• Experience: 1years in a hospital or clinic front office preferred.
• Skills:
• Good communication in English
• Basic computer and typing skills.
• Knowledge of Hospital Information System (HIS) is an advantage.
• Professional appearance and courteous behavior.
• Ability to handle stressful situations calmly and efficiently.

Contact Number:

E.Vinothlakshmi

9025999713

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Provident Fund