Receptionist

The Front Desk Executive / Receptionist will serve as the first point of contact for members, visitors, brokers, and clients across the organization’s workspaces and offices. This role is responsible for creating a professional and welcoming front office experience, ensuring smooth day-to-day operations, supporting member coordination, and maintaining high standards of service and operational efficiency.

Key Responsibilities

• Manage front desk operations including greeting members and visitors, handling phone calls, emails, inquiries, check-ins, visitor logs, couriers, and access control.
• Coordinate closely with facility, housekeeping, security, and maintenance teams to ensure smooth operations, cleanliness, and readiness of common areas and meeting rooms.
• Support onboarding of new members/clients, manage meeting room scheduling, assist with events, and escalate issues or feedback to relevant teams for timely resolution.
• Conduct regular follow-ups with brokers and prospective clients through calls and emails, assist in lead coordination, and provide guided tours of the premises when required.
• Maintain records, perform data entry, and support routine administrative, reporting, and documentation tasks.

Requirements

• Graduate in any discipline with prior experience in front office, receptionist, customer service, hospitality, or managed workspace environments preferred; experience in handling clients, visitors, and multiple stakeholders is an added advantage.
• Strong verbal and written communication skills with the ability to interact confidently and courteously with members, visitors, brokers, vendors, and internal teams; must demonstrate a professional, approachable, and service-oriented mindset at all times.
• Excellent organizational, coordination, and multitasking abilities with strong attention to detail; capable of managing front desk operations, administrative tasks, and follow-ups simultaneously without compromising service quality.
• Proficiency in MS Office (Word, Excel, Outlook) and basic digital tools for data entry, reporting, scheduling, and communication; familiarity with CRM systems, workspace management software, or booking and scheduling platforms will be considered an advantage.
• Ability to work calmly, efficiently, and proactively in a fast-paced, people-centric environment while handling pressure, resolving issues tactfully, and maintaining a positive and professional demeanor.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person