Receptionist and telecaller

As a Telecaller & Receptionist at our company, you will play a key role in handling client calls, generating leads for IT projects, and managing front-desk operations. Your primary responsibility will be to serve as the initial point of contact for clients and visitors, ensuring a professional representation of the company. Key Responsibilities: - Make outbound calls to potential clients to promote our IT services including app, web, and software development. - Handle inbound calls with professionalism and direct them to the appropriate department. - Maintain organized call records, client inquiries, and follow-up lists. - Greet visitors warmly and ensure seamless coordination with internal teams. - Assist in scheduling meetings and preparing daily call reports. - Provide detailed information about company services to both walk-in visitors and over the phone. - Support the HR or Admin team with documentation and office coordination tasks when needed. Required Skills: - Excellent verbal communication skills in English and Hindi. - Possess a pleasant and professional telephone etiquette. - Strong convincing and follow-up abilities. - Good knowledge of MS Office and Google Sheets. - Maintain a well-groomed, punctual, and disciplined personality. Qualification & Experience: - Minimum educational qualification of 12th pass or Graduate in any field. - At least 1-3 years of experience in telecalling, reception, or front-office roles, preferably in an IT or service-based company. In this role, you will be working full-time with the benefit of health insurance. The work location for this position is in person.,