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15.0 - 20.0 years
22 - 27 Lacs
mohali
Work from Office
Role Overview As a Delivery Lead at JLL, you will oversee the successful implementation and delivery of client solutions, ensuring high-quality service delivery across real estate projects and technology initiatives. You will coordinate resources, manage stakeholder relationships, and drive operational excellence to achieve business objectives. Key Responsibilities Manage end-to-end delivery of client solutions, services, and projects within scope, budget, and timeline Develop and implement delivery strategies and operational plans aligned with client requirements Lead cross-functional teams to ensure seamless execution and service delivery Establish and maintain project governance frameworks, KPIs, and reporting mechanisms Proactively identify and mitigate delivery risks and resolve escalated issues Foster client relationships through regular communication, expectation management, and value creation Drive continuous improvement initiatives to enhance delivery processes and methodologies Ensure compliance with JLL standards, industry regulations, and contractual obligations Qualifications Bachelor's degree in Business, Real Estate, Technology, or related field 15 + years of experience in service delivery management, preferably in real estate or professional services Proven track record of successful project/program delivery and team leadership Strong understanding of delivery methodologies (Agile, Waterfall, hybrid approaches) Experience with process optimization and continuous improvement frameworks Client relationship management experience with demonstrated results Professional certification in project/program management (PMP, PRINCE2, Agile) preferred Skills & Attributes Strategic thinking with exceptional problem-solving abilities Outstanding leadership, communication, and interpersonal skills Strong negotiation and stakeholder management capabilities Adaptable to changing priorities with ability to manage multiple initiatives simultaneously Results-oriented with focus on quality and operational excellence Business acumen with ability to align delivery outcomes with strategic objectives Collaborative approach to team building and talent development What We Offer Competitive compensation package with performance incentives Comprehensive benefits including health, retirement, and wellness programs Professional development and advancement opportunities in a global organization Dynamic, inclusive work environment that values innovation and collaboration Opportunity to work with leading clients and cutting-edge real estate solutions Commitment to sustainability and creating positive impact in the communities we serve
Posted 4 days ago
15.0 - 20.0 years
22 - 27 Lacs
bengaluru
Work from Office
Role Overview As a Delivery Lead at JLL, you will oversee the successful implementation and delivery of client solutions, ensuring high-quality service delivery across real estate projects and technology initiatives. You will coordinate resources, manage stakeholder relationships, and drive operational excellence to achieve business objectives. Key Responsibilities Manage end-to-end delivery of client solutions, services, and projects within scope, budget, and timeline Develop and implement delivery strategies and operational plans aligned with client requirements Lead cross-functional teams to ensure seamless execution and service delivery Establish and maintain project governance frameworks, KPIs, and reporting mechanisms Proactively identify and mitigate delivery risks and resolve escalated issues Foster client relationships through regular communication, expectation management, and value creation Drive continuous improvement initiatives to enhance delivery processes and methodologies Ensure compliance with JLL standards, industry regulations, and contractual obligations Qualifications Bachelor's degree in Business, Real Estate, Technology, or related field 15 + years of experience in service delivery management, preferably in real estate or professional services Proven track record of successful project/program delivery and team leadership Strong understanding of delivery methodologies (Agile, Waterfall, hybrid approaches) Experience with process optimization and continuous improvement frameworks Client relationship management experience with demonstrated results Professional certification in project/program management (PMP, PRINCE2, Agile) preferred Skills & Attributes Strategic thinking with exceptional problem-solving abilities Outstanding leadership, communication, and interpersonal skills Strong negotiation and stakeholder management capabilities Adaptable to changing priorities with ability to manage multiple initiatives simultaneously Results-oriented with focus on quality and operational excellence Business acumen with ability to align delivery outcomes with strategic objectives Collaborative approach to team building and talent development What We Offer Competitive compensation package with performance incentives Comprehensive benefits including health, retirement, and wellness programs Professional development and advancement opportunities in a global organization Dynamic, inclusive work environment that values innovation and collaboration Opportunity to work with leading clients and cutting-edge real estate solutions Commitment to sustainability and creating positive impact in the communities we serve
Posted 4 days ago
7.0 - 8.0 years
4 - 8 Lacs
noida
Work from Office
What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Reporting: You will be reporting to Estate/ Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.
Posted 4 days ago
7.0 - 8.0 years
1 - 5 Lacs
noida
Work from Office
What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Responsible for overall performance of Site operation. Co-ordinate with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request/ complaints and Occupants satisfaction. To coordinate events, address issues of Occupants well in time and ensure Occupants retention. To coordinate and associate closely with leasing to enhance Occupancy Direct the budgeting process for all Operational and Capital expenditure & renovations. Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property. Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan. Recruitment and Performance Appraisal/ Management of the staff in the department. Develop & Implement the annual plan using customers and management inputs framework, linking the departments objectives to the units overall strategy. Monitor energy consumption and design methods for conservation and optimization of energy. Ensure that all the HK, Security, Finance and Engineering & maintenance activities/systems are adhered to the standards / efficiency / productivity levels that have been set for the unit. Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency. Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property. Maintain the fire safety system through regular inspection and physical check. Coordinate closely with finance to achieve P&L target for collection and remain below with target expenses. Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments. Be responsible to head of Operation for reporting on site performances Reporting: You will be reporting to Account Director. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.
Posted 4 days ago
5.0 - 9.0 years
9 - 13 Lacs
bengaluru, ka
Work from Office
An MEP/CIVIL pro You have a degree in MEP/CIVIL engineering-related discipline or related field, and five years of combined educational and work experience. You also need to have sufficient experience in construction site management, as well as a strong understanding of all aspects of development management including, financial appraisal, risk management, negotiation, etc. Do you have a strong background of all aspects of MEP/CIVIL-related managementincluding the development of MEP/CIVIL project plan and procedures and construction schedules Are you familiar with HVAC, electrical engineering, and BMS Do you have knowledge of security system, AV system, and IT system If your answers are yes, lets talk. A business savvy leader who can walk the talk You understand the business well enough, particularly in terms of the systems and tools to use, the best practices and the safety requirements. Youre also knowledgeable of key industries and local market, with the real estate and construction business above all. You also have a basic understanding of the key drivers that push the projects forward, while also considering the clients business requirements. Youll back up your business know-hows with the necessary communication skills, as you need to regularly do business development presentations to potential clients in both English and Chinese. Youll also manage site activities, negotiate with contractors, review the legal aspects of contracts, contribute to market analysis, and manage change orders. A flexible leader with superb interpersonal skills Are you a people person with superb interpersonal skills Youll need to create a proactive working environment that not only motivates your employees, but also encourages them to maintain good relationship with clients, communicate effectively with each other, and contribute enthusiastically to the project. You also need to be a results-oriented leader with good problem-solving skills, as well as someone who can nurture positive relationships with all stakeholders involved, including your team members and clients.
Posted 4 days ago
5.0 - 9.0 years
9 - 13 Lacs
goregaon, ka
Work from Office
An MEP/CIVIL pro You have a degree in MEP/CIVIL engineering-related discipline or related field, and five years of combined educational and work experience. You also need to have sufficient experience in construction site management, as well as a strong understanding of all aspects of development management including, financial appraisal, risk management, negotiation, etc. Do you have a strong background of all aspects of MEP/CIVIL-related managementincluding the development of MEP/CIVIL project plan and procedures and construction schedules Are you familiar with HVAC, electrical engineering, and BMS Do you have knowledge of security system, AV system, and IT system If your answers are yes, lets talk. A business savvy leader who can walk the talk You understand the business well enough, particularly in terms of the systems and tools to use, the best practices and the safety requirements. Youre also knowledgeable of key industries and local market, with the real estate and construction business above all. You also have a basic understanding of the key drivers that push the projects forward, while also considering the clients business requirements. Youll back up your business know-hows with the necessary communication skills, as you need to regularly do business development presentations to potential clients in both English and Chinese. Youll also manage site activities, negotiate with contractors, review the legal aspects of contracts, contribute to market analysis, and manage change orders. A flexible leader with superb interpersonal skills Are you a people person with superb interpersonal skills Youll need to create a proactive working environment that not only motivates your employees, but also encourages them to maintain good relationship with clients, communicate effectively with each other, and contribute enthusiastically to the project. You also need to be a results-oriented leader with good problem-solving skills, as well as someone who can nurture positive relationships with all stakeholders involved, including your team members and clients.
Posted 4 days ago
3.0 - 5.0 years
4 - 9 Lacs
mohali
Work from Office
What this job involves: You will be part of the Investment modeling team that sits within the Business line Capital Market. You will be supporting the business in the form of financial modeling, and template creation of all operating and development properties using Microsoft Excel. Passion for global real estate Working closely with analysts and stakeholders from various global offices and supporting on the various process within the capital market team. This will help enhance the skill and global real estate knowledge. Team work Working with our leadership and business line heads to support the existing process and new business opportunities. You will be working closely with our team and global offices to leverage existing industry research and pair with external data sources to identify prospects and drive pipeline effectiveness. On top of this, you will also be working with management to improve our processes. Delivering excellent service You will attend meetings with global team members for delivering excellent service which are essential for fostering collaboration, gaining valuable insights, and continuously improving our service offerings. This will enable us to leverage our diverse talent pool, adapt to the real estate market dynamics, and provide exceptional service tailored to the needs of our clients across the globe. Sound like you Energetic Individual Are you bursting with energy and ready to hit the road running Your passion in fostering the real estate knowledge will be integral in helping the business grow its share. A go-getter at heart, you aim to excel in this competitive space while creating an impression in the market. Inquisitive Are you interested to acquire more knowledge about global real estate You will be part of a global business and international team. We are happy to bring on enthusiastic candidates with a flair in developing the knowledge in the real estate asset classes such as multifamily, retail, office, hotel, or industrial spaces and providing the opportunity to develop the career. Team player While you will be required to work independently while chasing your own leads, we work closely within the global team to service international clients. You can learn the best industry practice and pick up the global real estate skills required to know how of your clients needs in the long run. Great communicator Can you put your ideas across to your clients clearly both verbally and in writing JLL is the leading real estate solutions provider therefore we pride ourselves to be able to present our proposed commercial spaces and negotiated terms clearly to the various stakeholders within our clients organization. Excellent communication skill is imperative in this case and you will need to manage your schedule well in order to juggle your existing tenants as well as sourcing for new ones. To apply you need to be: Being Analytical You will play a crucial role in the development of financial models from scratch. Your responsibilities will encompass the construction, maintenance, and validation of both primary and secondary data sources. You will be extracting key insights from a diverse range of public data sources, including macroeconomic trends, industry developments, company financials, and competitive landscapes. Your expertise will be essential in data cleaning, preparation, interpretation, and analysis, utilizing advanced statistical techniques and tools such as Excel, our internal CRM database, and other data management systems. This position requires a keen eye for detail, strong analytical skills, and the ability to create, review and handle complex financial models. Meticulous You must pay attention to detail and have excellent problem-solving skills. Possess the ability to collate information into cohesive presentations with proper slide layout design. Skills required 3-5 years of work experience in commercial real estate industry with proficiency in creating, analysing, and maintaining explanatory/predictive financial models in Excel. Experience in Commercial Real Estate is desired. Strong quantitative orientation, with knowledge of real estate property valuations, including Discounted Cash Flow, IRR, NPV, Time Value of Money, Return on Equity, Debt Returns, Three Statement Analysis, Sensitivity Analysis, Scenario Analysis etc. Knowledge of advance excel, and financial modeling. Ability to create financial models from scratch for operating properties, recreational properties, land development, energy projects, infra projects and REIT. Should have experience in understanding and handling complex models. Understanding of VBA macros and power query will be an added advantage. Excellent verbal and written communication skills. Superior problem-solving skills, self-motivation, and the capacity to work under pressure and tight deadlines. Personally, strives to ensure data quality, consistency, and accuracy in all work. A desire to work within a diverse, collaborative, and driven professional environment. Have experience of direct client communication and project management. Ready to adapt as per the changing requirement of the business. Self-motivating individual who is detail-oriented, has strong organizational skills, and the ability to work independently and within a team under deadlines. Qualification required Bachelors or Masters degree in finance, Real Estate, or related disciplines with excellent academic credentials or an equivalent combination of education and experience. Advanced proficiency in Excel and financial modeling. Computer proficiency including Microsoft office (excel, word, power point). Have completed CFA certification but not mandatory. Good to have financial modeling certifications.
Posted 4 days ago
3.0 - 5.0 years
4 - 9 Lacs
gurugram
Work from Office
What this job involves: You will be part of the Investment modeling team that sits within the Business line Capital Market. You will be supporting the business in the form of financial modeling, and template creation of all operating and development properties using Microsoft Excel. Passion for global real estate Working closely with analysts and stakeholders from various global offices and supporting on the various process within the capital market team. This will help enhance the skill and global real estate knowledge. Team work Working with our leadership and business line heads to support the existing process and new business opportunities. You will be working closely with our team and global offices to leverage existing industry research and pair with external data sources to identify prospects and drive pipeline effectiveness. On top of this, you will also be working with management to improve our processes. Delivering excellent service You will attend meetings with global team members for delivering excellent service which are essential for fostering collaboration, gaining valuable insights, and continuously improving our service offerings. This will enable us to leverage our diverse talent pool, adapt to the real estate market dynamics, and provide exceptional service tailored to the needs of our clients across the globe. Sound like you Energetic Individual Are you bursting with energy and ready to hit the road running Your passion in fostering the real estate knowledge will be integral in helping the business grow its share. A go-getter at heart, you aim to excel in this competitive space while creating an impression in the market. Inquisitive Are you interested to acquire more knowledge about global real estate You will be part of a global business and international team. We are happy to bring on enthusiastic candidates with a flair in developing the knowledge in the real estate asset classes such as multifamily, retail, office, hotel, or industrial spaces and providing the opportunity to develop the career. Team player While you will be required to work independently while chasing your own leads, we work closely within the global team to service international clients. You can learn the best industry practice and pick up the global real estate skills required to know how of your clients needs in the long run. Great communicator Can you put your ideas across to your clients clearly both verbally and in writing JLL is the leading real estate solutions provider therefore we pride ourselves to be able to present our proposed commercial spaces and negotiated terms clearly to the various stakeholders within our clients organization. Excellent communication skill is imperative in this case and you will need to manage your schedule well in order to juggle your existing tenants as well as sourcing for new ones. To apply you need to be: Being Analytical You will play a crucial role in the development of financial models from scratch. Your responsibilities will encompass the construction, maintenance, and validation of both primary and secondary data sources. You will be extracting key insights from a diverse range of public data sources, including macroeconomic trends, industry developments, company financials, and competitive landscapes. Your expertise will be essential in data cleaning, preparation, interpretation, and analysis, utilizing advanced statistical techniques and tools such as Excel, our internal CRM database, and other data management systems. This position requires a keen eye for detail, strong analytical skills, and the ability to create, review and handle complex financial models. Meticulous You must pay attention to detail and have excellent problem-solving skills. Possess the ability to collate information into cohesive presentations with proper slide layout design. Skills required 3-5 years of work experience in commercial real estate industry with proficiency in creating, analysing, and maintaining explanatory/predictive financial models in Excel. Experience in Commercial Real Estate is desired. Strong quantitative orientation, with knowledge of real estate property valuations, including Discounted Cash Flow, IRR, NPV, Time Value of Money, Return on Equity, Debt Returns, Three Statement Analysis, Sensitivity Analysis, Scenario Analysis etc. Knowledge of advance excel, and financial modeling. Ability to create financial models from scratch for operating properties, recreational properties, land development, energy projects, infra projects and REIT. Should have experience in understanding and handling complex models. Understanding of VBA macros and power query will be an added advantage. Excellent verbal and written communication skills. Superior problem-solving skills, self-motivation, and the capacity to work under pressure and tight deadlines. Personally, strives to ensure data quality, consistency, and accuracy in all work. A desire to work within a diverse, collaborative, and driven professional environment. Have experience of direct client communication and project management. Ready to adapt as per the changing requirement of the business. Self-motivating individual who is detail-oriented, has strong organizational skills, and the ability to work independently and within a team under deadlines. Qualification required Bachelors or Masters degree in finance, Real Estate, or related disciplines with excellent academic credentials or an equivalent combination of education and experience. Advanced proficiency in Excel and financial modeling. Computer proficiency including Microsoft office (excel, word, power point). Have completed CFA certification but not mandatory. Good to have financial modeling certifications.
Posted 4 days ago
7.0 - 8.0 years
1 - 4 Lacs
mumbai
Work from Office
What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Site dynamics: Work Schedule: Site team: e.g.: Property Manager Other details if any Reporting: You will be reporting to Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.
Posted 4 days ago
2.0 - 5.0 years
3 - 5 Lacs
lucknow, hr
Work from Office
What this job involves: What this job involves Responsible for the preparation of financial statements for a portfolio of properties, including General Ledger month-end close, actual to budget variance review, cash management, audits, bank reconciliations, spreadsheet preparation, and acquiring a working knowledge of real estate accounting software. Archive all related documentation for audit purposes Process vendor payment as per account schedule and strictly adhere to Jones Lang LaSalles payment authorization process. Work with the account team to complete manual journal postings before monthly closing Prepare timely and accurate monthly property financial statements for property portfolio by deadlines established within Client Accounting Services and by external Client. Prepare additional schedules, which are required to support account balances or are specifically required by owners. Provide JDE finance support to site staff & account team via emails or phone calls. Submit financial statements and work papers in reviewable form (including documentation) and within the proper time frame for review Responsible for cash management of assigned properties, which includes the review of clients bank statements, having deposits applied against tenants. Insure that all bank statements are reconciled on a timely basis and follow-up on all outstanding checks and reconciling items monthly Responsible for arranging monthly funding from clients to accommodate payments and/or distribution to client Assume responsibility for the coordination and organization of year-end audit work and preparation of supporting schedules. Maintain a working knowledge of mortgage agreements and management agreements for assigned properties. Sound s like you To apply , you need to have : Employee Specification s Strong Finance background, Commerce graduate or Post Graduate/CA Inter is preferred. Minimum 6-7 years of Operational/General ledger accounting and Finance experience including Profit & loss analysis, Balance sheet overview, experience in real estate accounting is a plus Strong analytical skills with an attention to detail logical thinking and carry a positive attitude to develop solutions quickly Impactful communication (written and verbal) to interact with clients and strong interpersonal skills Demonstrated consistency in values, principles and work ethics Working knowledge of MS office (MS word, excel, PowerPoint, outlook) required Performance Objectives Works within established procedures with a moderate degree of supervision Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions
Posted 4 days ago
2.0 - 5.0 years
3 - 5 Lacs
gurugram, hr
Work from Office
What this job involves: What this job involves Responsible for the preparation of financial statements for a portfolio of properties, including General Ledger month-end close, actual to budget variance review, cash management, audits, bank reconciliations, spreadsheet preparation, and acquiring a working knowledge of real estate accounting software. Archive all related documentation for audit purposes Process vendor payment as per account schedule and strictly adhere to Jones Lang LaSalles payment authorization process. Work with the account team to complete manual journal postings before monthly closing Prepare timely and accurate monthly property financial statements for property portfolio by deadlines established within Client Accounting Services and by external Client. Prepare additional schedules, which are required to support account balances or are specifically required by owners. Provide JDE finance support to site staff & account team via emails or phone calls. Submit financial statements and work papers in reviewable form (including documentation) and within the proper time frame for review Responsible for cash management of assigned properties, which includes the review of clients bank statements, having deposits applied against tenants. Insure that all bank statements are reconciled on a timely basis and follow-up on all outstanding checks and reconciling items monthly Responsible for arranging monthly funding from clients to accommodate payments and/or distribution to client Assume responsibility for the coordination and organization of year-end audit work and preparation of supporting schedules. Maintain a working knowledge of mortgage agreements and management agreements for assigned properties. Sound s like you To apply , you need to have : Employee Specification s Strong Finance background, Commerce graduate or Post Graduate/CA Inter is preferred. Minimum 6-7 years of Operational/General ledger accounting and Finance experience including Profit & loss analysis, Balance sheet overview, experience in real estate accounting is a plus Strong analytical skills with an attention to detail logical thinking and carry a positive attitude to develop solutions quickly Impactful communication (written and verbal) to interact with clients and strong interpersonal skills Demonstrated consistency in values, principles and work ethics Working knowledge of MS office (MS word, excel, PowerPoint, outlook) required Performance Objectives Works within established procedures with a moderate degree of supervision Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions
Posted 4 days ago
7.0 - 8.0 years
4 - 8 Lacs
noida, up
Work from Office
What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Reporting: You will be reporting to Estate/ Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred.
Posted 4 days ago
10.0 - 15.0 years
25 - 30 Lacs
solan, ka
Work from Office
Role Overview With the increasing demand for innovative transaction options across asset classes, JLL is seeking an experienced investment expert to join our Capital Markets business in Bangalore. In this role, you will lead the Land & Development Services sector, providing best-in-class, fully tailored financial and strategic transaction advice to our clients in a highly dynamic and fast-paced environment. You'll be responsible for offering innovative solutions across a diverse range of complex transactions throughout the entire sales lifecycle. Key Responsibilities include, not limited to: Business Development & Supply Origination Demonstrate strong business development activities through networking, industry seminars and other sources Leverage existing and forge new relationships with developers and corporates, particularly focusing on sourcing and origination of quality land supply Identify and source quality corporate and industrial land deals within urban areas Execute diverse land transactions including sales, development, redevelopment, joint ventures, and acquisitions Network with real estate intermediaries, landowners, and local brokers to identify business opportunities Prepare professional marketing materials such as presentations and proposals Develop and execute strategic business development initiatives for your assigned geography Meet or exceed individual performance targets Transaction Management Conduct comprehensive land surveys, micro siting, land procurement, and identification opportunities Collect market intelligence and competitor information while building and maintaining rapport with agents Document property details including coordinates and ownership information, and conduct thorough site inspections Assess client requirements, maintain client interactions, provide pricing insights, and participate in proposal discussions Manage the entire land acquisition process including identification, financial valuation, highest and best use analysis, and target identification Qualifications & Requirements Minimum 10 years of relevant experience in real estate capital markets, investment advisory or land transaction services Proven ability to independently source, lead and close significant deals Advanced financial modeling and analytical skills; expertise in MS Excel and PowerPoint is essential Strong communication, interpersonal and stakeholder management skills Exposure to deal structuring and due diligence processes across various asset classes and transaction types Self-starter with a collaborative mindset and passion for real estate Willingness to travel and thrive in a fast-paced, performance-driven environment
Posted 4 days ago
10.0 - 15.0 years
25 - 30 Lacs
bengaluru, ka
Work from Office
Role Overview With the increasing demand for innovative transaction options across asset classes, JLL is seeking an experienced investment expert to join our Capital Markets business in Bangalore. In this role, you will lead the Land & Development Services sector, providing best-in-class, fully tailored financial and strategic transaction advice to our clients in a highly dynamic and fast-paced environment. You'll be responsible for offering innovative solutions across a diverse range of complex transactions throughout the entire sales lifecycle. Key Responsibilities include, not limited to: Business Development & Supply Origination Demonstrate strong business development activities through networking, industry seminars and other sources Leverage existing and forge new relationships with developers and corporates, particularly focusing on sourcing and origination of quality land supply Identify and source quality corporate and industrial land deals within urban areas Execute diverse land transactions including sales, development, redevelopment, joint ventures, and acquisitions Network with real estate intermediaries, landowners, and local brokers to identify business opportunities Prepare professional marketing materials such as presentations and proposals Develop and execute strategic business development initiatives for your assigned geography Meet or exceed individual performance targets Transaction Management Conduct comprehensive land surveys, micro siting, land procurement, and identification opportunities Collect market intelligence and competitor information while building and maintaining rapport with agents Document property details including coordinates and ownership information, and conduct thorough site inspections Assess client requirements, maintain client interactions, provide pricing insights, and participate in proposal discussions Manage the entire land acquisition process including identification, financial valuation, highest and best use analysis, and target identification Qualifications & Requirements Minimum 10 years of relevant experience in real estate capital markets, investment advisory or land transaction services Proven ability to independently source, lead and close significant deals Advanced financial modeling and analytical skills; expertise in MS Excel and PowerPoint is essential Strong communication, interpersonal and stakeholder management skills Exposure to deal structuring and due diligence processes across various asset classes and transaction types Self-starter with a collaborative mindset and passion for real estate Willingness to travel and thrive in a fast-paced, performance-driven environment
Posted 4 days ago
20.0 - 30.0 years
18 - 22 Lacs
navi mumbai
Work from Office
o The incumbent will champion brand and business marketing verticals for the company working closely with all stakeholders to define the company positioning; image and put in place the systems and processes to showcase the business verticals Required Candidate profile The right candidate will be a flexible, action & results-oriented self-starter. o She / He must be able to balance business aggression with strong functional expertise and partnering and influencing
Posted 4 days ago
7.0 - 8.0 years
4 - 8 Lacs
noida
Work from Office
What this job involves You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Ensuring Accuracy of billing information. Manpower planning for the site (playing a major role in their hiring process etc.) Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out. Ensure proper teamwork for all the facilities. Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management. Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated. Dealing with occupants queries in verbal/ written form. Ensuring robust complaint management process is in place and is followed meticulously Communicating and circulating information to occupants authorities on operational complications. Ensuring health and life safety regulations/ manuals are adhered on site All risk assessment recommendations are implemented and enforced for compliances. Creating business continuity plans. Resolving emergency maintenance matters with urgency. Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property. Creating and submitting the daily management report (DMR) and the monthly management reports (MMR). Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work. Reporting: You will be reporting to Estate/ Operation Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Understanding and managing people dynamics is core to your role. You must have a keen eye for detail and have excellent problem-solving skills Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Marine Engineering OR equivalent, with min 7 to 8 years of work experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred. Scheduled Weekly Hours: 48
Posted 4 days ago
4.0 - 5.0 years
6 - 7 Lacs
ranchi
Work from Office
Senior Analyst General Accounting What this job involves: Job Profile Be part of a high performing, centralised finance team, business partnering with JLL Property Managers and clients to deliver timely and accurate property accounts to local and international clients owning Australian based property assets. Liaise with JLL Property Manager as the key finance business partner. Comply with all relevant Trust Accounting and Property Accounting policies and procedures inclusive of any client specific policies. Lead and participate in monthly finance training sessions. Deliver a set of financial reports for a portfolio of assets/ clients. Liaise with property managers for month end reporting. Prepare and process journal entries. Prepare balance sheet reconciliations. Prepare IFRS rent smoothing and incentive amortizations journals. Perform annual tenant outgoing recovery reconciliations and liaise with outgoings auditors as required. Assist with the preparation of annual budgets and forecasts. Reconcile GST reports. Raise monthly management fees. Process client remittances. Review all purchase orders > 3 months for validity Transition new properties into the portfolio and process cease management of properties at relevant times. Ensure JLLs internal compliance process and procedures are adhered to, including preparation of 6 monthly internal audit checklists Responsible for reviewing end to end work which are assigned to the Senior Analyst Ensure no breaches of JLL internal controls. Eliminate all errors in work and ensure timely and accurate information is delivered. Actively cross sell internal relationships by promoting collaboration amongst finance and property management teams Drive key efficiencies within the finance team as governed by the CAS annual initiatives and KPIs Input and drive key system upgrades and enhancements from a business perspective Sounds like you To apply, you need to have: Employee Specifications Strong Finance background, Commerce graduate or Postgraduate Minimum 4-5 years of Operational/General ledger accounting and Finance experience including Profit & loss analysis, Balance sheet overview, experience in real estate accounting is a plus Strong analytical skills with an attention to detail logical thinking and carry a positive attitude to develop solutions quickly Impactful communication (written and verbal) to interact with clients and strong interpersonal skills Demonstrates effective work habits, attitude, and create amicable environment. Demonstrated ability to work effectively under pressure with multiple and changing priorities. High proficiency in MS office (MS word, excel, PowerPoint, outlook) or any real estate related software Performance Objectives Identifies key issues and patterns from partial/conflicting data Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions Works within established procedures with a moderate degree of supervision Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions
Posted 4 days ago
4.0 - 5.0 years
6 - 7 Lacs
gurugram
Work from Office
Senior Analyst General Accounting What this job involves: Job Profile Be part of a high performing, centralised finance team, business partnering with JLL Property Managers and clients to deliver timely and accurate property accounts to local and international clients owning Australian based property assets. Liaise with JLL Property Manager as the key finance business partner. Comply with all relevant Trust Accounting and Property Accounting policies and procedures inclusive of any client specific policies. Lead and participate in monthly finance training sessions. Deliver a set of financial reports for a portfolio of assets/ clients. Liaise with property managers for month end reporting. Prepare and process journal entries. Prepare balance sheet reconciliations. Prepare IFRS rent smoothing and incentive amortizations journals. Perform annual tenant outgoing recovery reconciliations and liaise with outgoings auditors as required. Assist with the preparation of annual budgets and forecasts. Reconcile GST reports. Raise monthly management fees. Process client remittances. Review all purchase orders > 3 months for validity Transition new properties into the portfolio and process cease management of properties at relevant times. Ensure JLLs internal compliance process and procedures are adhered to, including preparation of 6 monthly internal audit checklists Responsible for reviewing end to end work which are assigned to the Senior Analyst Ensure no breaches of JLL internal controls. Eliminate all errors in work and ensure timely and accurate information is delivered. Actively cross sell internal relationships by promoting collaboration amongst finance and property management teams Drive key efficiencies within the finance team as governed by the CAS annual initiatives and KPIs Input and drive key system upgrades and enhancements from a business perspective Sounds like you To apply, you need to have: Employee Specifications Strong Finance background, Commerce graduate or Postgraduate Minimum 4-5 years of Operational/General ledger accounting and Finance experience including Profit & loss analysis, Balance sheet overview, experience in real estate accounting is a plus Strong analytical skills with an attention to detail logical thinking and carry a positive attitude to develop solutions quickly Impactful communication (written and verbal) to interact with clients and strong interpersonal skills Demonstrates effective work habits, attitude, and create amicable environment. Demonstrated ability to work effectively under pressure with multiple and changing priorities. High proficiency in MS office (MS word, excel, PowerPoint, outlook) or any real estate related software Performance Objectives Identifies key issues and patterns from partial/conflicting data Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions Works within established procedures with a moderate degree of supervision Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions
Posted 4 days ago
0.0 - 2.0 years
2 - 6 Lacs
noida, gurugram, bengaluru
Work from Office
Senior Relationship Manager Location: Sector 132, Noida Company: Gateway Propmart Pvt. Ltd. Experience: 0 - 2 year (freshers with strong communication and interest in sales are welcome). Role & Responsibilities Support sales activities for assigned real estate projects. Assist in generating leads through client interaction, networking, and follow-ups. Participate in client meetings, presentations, and site visits. Coordinate between customers and the company for project details, pricing, and new launches. Help in maintaining and expanding the customer database. Update the lead management portal (CRM) on a daily basis. Stay informed about ongoing projects, new launches, and market trends. Prepare and share sales reports with the team/management. Requirements Education: MBA/PGDM (Marketing specialization preferred, final-year students may also apply). Must Have: Laptop Strong communication and interpersonal skills. Confidence in client handling and willingness to learn real estate sales. Good presentation and negotiation skills. Energetic, team-oriented, and proactive attitude. Work Details Working Days: Tuesday to Sunday (Monday weekly off). Timings: 10:00 AM 6:30 PM. Dress Code: Formal.
Posted 4 days ago
5.0 - 6.0 years
7 - 8 Lacs
kolkata
Work from Office
Transaction Consultant Transaction Management COE Transaction Management Team Gurgaon, India What this job involves: Coordinating transactions across the APAC region: The position will be part of the team that manages the real estate portfolio of a leading clients. The resource will engage with all stakeholders (internal and external) to risk-manage and drive all existing and future transactions of the client for the region assigned. As a fully dedicated position, it will aim to not just bring efficiencies in life cycle of transactions, but also provide effective planning and control for an optimized portfolio and support the client in resolution of any potential conflicts with landlords with support from the larger JLL team. In effect, the job of the resource will focus on developing and implementing strategies for the clients real estate footprint while also maintaining the portfolio & being a risk manager for all real estate activities. The role shall have full responsibility of delivering seamless transactions, with the right quality, timeliness and risk-mitigation. Teamwork: The role will require a large amount of coordination with the different teams within JLL as well as working with the different teams of the client to coordinate and deliver together. It will also at times, leading and leveraging JLL Indias 3X platforms to deliver clients requirements with the other members of the larger JLL platform that services the client. Research and Analytics: You will also focus on related goals aimed at improving the overall approach in financial reporting and market analysis, by conceptualizing best-in-class frameworks and analytics for the client. This will include, though not limited to, the following: Provide portfolio optimization strategies to the client. Update the client on the real estate market (e.g. supply-demand) changes impacting its portfolio. Highlight real estate benchmarking data/analysis that could impact the risk profile of the client. Client and Competitor Intelligence Periodically as part of the reporting carried out for the client, you will be expected to leverage off the JLL system to educate the client on the latest information regarding the clients competitors as well as the new and recent trends in the real estate industry. Winning our clients trust As one of the regional coordinators, youll be working frequently with clients, so youll need to build strong relationships with them. Likewise, youll need to be proactive and engaging; and make sure that the clients expectations are met each and every time. You will also be the go-to person for any reporting related concerns. Sound like you Being Analytical Along with the transactions, the role will have the responsibility for providing advisory driven support to the account. This will include, though not limited to, the following: Analyse and implement the use of technology and automation for portfolio performance. Proactively engage with various client teams for risk mitigation & resolution of operational & strategic issues. Meticulous You must pay attention to detail and have excellent problem-solving skills. We are the delivery arm for the client, and they depend on us ensuring we are infallible. Qualifications You will require to have a post graduate degree with at least 5 6 years of work experience While real estate transaction exposure is preferred, it is the ability and experience in establishing deep client connect / relationship management and proven ability to deliver regular out-of-the box solutions is an essential skill requirement for this role. An eye for detail, and emotional intelligence to personality-manage clients in different cultures and geographies will be a differentiator for this role. Strong MS excel skills with grip on financial variables for developing a business paper, and an ability to appropriately articulate messaging along with conflict resolution with multiple real estate stakeholders, are necessary capability requirements.
Posted 4 days ago
5.0 - 6.0 years
7 - 8 Lacs
gurugram
Work from Office
Transaction Consultant Transaction Management COE Transaction Management Team Gurgaon, India What this job involves: Coordinating transactions across the APAC region: The position will be part of the team that manages the real estate portfolio of a leading clients. The resource will engage with all stakeholders (internal and external) to risk-manage and drive all existing and future transactions of the client for the region assigned. As a fully dedicated position, it will aim to not just bring efficiencies in life cycle of transactions, but also provide effective planning and control for an optimized portfolio and support the client in resolution of any potential conflicts with landlords with support from the larger JLL team. In effect, the job of the resource will focus on developing and implementing strategies for the clients real estate footprint while also maintaining the portfolio & being a risk manager for all real estate activities. The role shall have full responsibility of delivering seamless transactions, with the right quality, timeliness and risk-mitigation. Teamwork: The role will require a large amount of coordination with the different teams within JLL as well as working with the different teams of the client to coordinate and deliver together. It will also at times, leading and leveraging JLL Indias 3X platforms to deliver clients requirements with the other members of the larger JLL platform that services the client. Research and Analytics: You will also focus on related goals aimed at improving the overall approach in financial reporting and market analysis, by conceptualizing best-in-class frameworks and analytics for the client. This will include, though not limited to, the following: Provide portfolio optimization strategies to the client. Update the client on the real estate market (e.g. supply-demand) changes impacting its portfolio. Highlight real estate benchmarking data/analysis that could impact the risk profile of the client. Client and Competitor Intelligence Periodically as part of the reporting carried out for the client, you will be expected to leverage off the JLL system to educate the client on the latest information regarding the clients competitors as well as the new and recent trends in the real estate industry. Winning our clients trust As one of the regional coordinators, youll be working frequently with clients, so youll need to build strong relationships with them. Likewise, youll need to be proactive and engaging; and make sure that the clients expectations are met each and every time. You will also be the go-to person for any reporting related concerns. Sound like you Being Analytical Along with the transactions, the role will have the responsibility for providing advisory driven support to the account. This will include, though not limited to, the following: Analyse and implement the use of technology and automation for portfolio performance. Proactively engage with various client teams for risk mitigation & resolution of operational & strategic issues. Meticulous You must pay attention to detail and have excellent problem-solving skills. We are the delivery arm for the client, and they depend on us ensuring we are infallible. Qualifications You will require to have a post graduate degree with at least 5 6 years of work experience While real estate transaction exposure is preferred, it is the ability and experience in establishing deep client connect / relationship management and proven ability to deliver regular out-of-the box solutions is an essential skill requirement for this role. An eye for detail, and emotional intelligence to personality-manage clients in different cultures and geographies will be a differentiator for this role. Strong MS excel skills with grip on financial variables for developing a business paper, and an ability to appropriately articulate messaging along with conflict resolution with multiple real estate stakeholders, are necessary capability requirements.
Posted 4 days ago
2.0 - 5.0 years
1 - 5 Lacs
noida
Work from Office
Were seeking a dynamic and customer-oriented Assistant Manager to lead our Facilities Helpdesk Operations. This role combines technical expertise with people management skills to ensure efficient helpdesk operations and superior customer service delivery. Key Responsibilities: Team Leadership & Development Lead, train, and mentor helpdesk team members Create and implement training schedules and development programs Monitor team performance and provide regular feedback (weekly, monthly, quarterly) Maintain team morale and promote a positive work environment Oversee daily helpdesk operations and ensure smooth workflow Develop and maintain Standard Operating Procedures (SOPs) Monitor and ensure compliance with Service Level Agreements (SLAs) Track ticket aging and coordinate with site managers for timely resolution Implement process improvements and standardization initiatives Develop and track key performance indicators (KPIs) Collaborate with analysts on monthly dashboard creation Prepare comprehensive helpdesk reports and presentations Set and monitor performance benchmarks Track and improve customer satisfaction scores Handle escalated customer complaints Implement strategies to enhance customer experience Drive initiatives to increase survey response rates Maintain strong relationships with key stakeholders Required Qualifications: Bachelors degree in relevant field with at least minimum 2 years of experience in helpdesk management Strong proficiency in MS Office Suite and helpdesk management systems Excellent verbal and written communication skills Proven track record in team leadership Essential Skills: Problem-solving and analytical thinking Customer service orientation Project management Process improvement Conflict resolution Team leadership and motivation Time management and prioritization Desired Attributes: Strong interpersonal skills Results-oriented mindset Ability to work under pressure Adaptability and flexibility Proactive approach to challenges What We Offer: Competitive compensation package Professional development opportunities Collaborative work environment Career advancement potential Comprehensive benefits package Location On-site –Hyderabad, TS Scheduled Weekly Hours 40 Job Tags: GREF If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 4 days ago
2.0 - 5.0 years
1 - 5 Lacs
hyderabad
Work from Office
Were seeking a dynamic and customer-oriented Assistant Manager to lead our Facilities Helpdesk Operations. This role combines technical expertise with people management skills to ensure efficient helpdesk operations and superior customer service delivery. Key Responsibilities: Team Leadership & Development Lead, train, and mentor helpdesk team members Create and implement training schedules and development programs Monitor team performance and provide regular feedback (weekly, monthly, quarterly) Maintain team morale and promote a positive work environment Oversee daily helpdesk operations and ensure smooth workflow Develop and maintain Standard Operating Procedures (SOPs) Monitor and ensure compliance with Service Level Agreements (SLAs) Track ticket aging and coordinate with site managers for timely resolution Implement process improvements and standardization initiatives Develop and track key performance indicators (KPIs) Collaborate with analysts on monthly dashboard creation Prepare comprehensive helpdesk reports and presentations Set and monitor performance benchmarks Track and improve customer satisfaction scores Handle escalated customer complaints Implement strategies to enhance customer experience Drive initiatives to increase survey response rates Maintain strong relationships with key stakeholders Required Qualifications: Bachelors degree in relevant field with at least minimum 2 years of experience in helpdesk management Strong proficiency in MS Office Suite and helpdesk management systems Excellent verbal and written communication skills Proven track record in team leadership Essential Skills: Problem-solving and analytical thinking Customer service orientation Project management Process improvement Conflict resolution Team leadership and motivation Time management and prioritization Desired Attributes: Strong interpersonal skills Results-oriented mindset Ability to work under pressure Adaptability and flexibility Proactive approach to challenges What We Offer: Competitive compensation package Professional development opportunities Collaborative work environment Career advancement potential Comprehensive benefits package Location On-site –Hyderabad, TS Scheduled Weekly Hours 40 Job Tags: GREF If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 4 days ago
2.0 - 6.0 years
3 - 7 Lacs
kolkata
Work from Office
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! Role Purpose At a site or campus level the Space Planner understands how much space is currently available, the workplace conditions, and headcount projections by local business unit. The Space Planner is to ensure all sites are optimized and per Client workplace standards. What this job involves At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocations Site level allocation blocking, stacking, adjacency, and planning Develop migration plans and sequencing of group-level and individual moves Manage and maintain CAFM / IWMS data to ensure accuracy of reporting Facilitate and/or resolves planning issues identified in the customer planning meetings with MAC team Compilation of a tactical view (e.g. 6- 24 months) of the specific campus to support the business needs Integration of the tactical plan into the strategic forecast of business space requirements Support the preparation of communications that assist the Business Reps / other involved parties to understand the proposed accommodation solutions including preparation of (‘to / from’) floor plans / stack plans, summarised data, spend approval documents, etc. Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions; Supports data accuracy audits Collaborate on site-specific Planning Strategies with RE&F Managers and the Occupancy Planners Act as POC for site and campus level space requests Collect and validate current and bottom-up forecasted headcount projections; inform impacts to office demand Reporting Track and report actual versus projected office demand at the building and floor level. Reports the current supply and capacity, and, site metrics, project activity and optimization opportunities. Track and report incoming space requests Analyze site level attendance and occupancy data Key Interactions Occupancy Planners Site business leaders RE&F Managers Org Space Program Managers within region MAC teams FM teams Space data management team Design and Construction team Every day is different, and in all these activities, we’d encourage you to show your ingenuity. Sound like youTo apply you need to be / have: Relationship building & customer service skills Tactical planning & initiatives Problem solving Experience with activity-based working programs preferred Strong verbal and written communication skills Ability to deliver multiple projects simultaneously Space planning experience preferred including stacking / blocking & adjacency planning CAFM / IWMS experience Microsoft office tools AutoCAD skills preferred What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at jll.com/careers. Location On-site –Gurugram, HR Scheduled Weekly Hours 48 Job Tags: GREF If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 4 days ago
2.0 - 6.0 years
3 - 7 Lacs
gurugram
Work from Office
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! Role Purpose At a site or campus level the Space Planner understands how much space is currently available, the workplace conditions, and headcount projections by local business unit. The Space Planner is to ensure all sites are optimized and per Client workplace standards. What this job involves At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocations Site level allocation blocking, stacking, adjacency, and planning Develop migration plans and sequencing of group-level and individual moves Manage and maintain CAFM / IWMS data to ensure accuracy of reporting Facilitate and/or resolves planning issues identified in the customer planning meetings with MAC team Compilation of a tactical view (e.g. 6- 24 months) of the specific campus to support the business needs Integration of the tactical plan into the strategic forecast of business space requirements Support the preparation of communications that assist the Business Reps / other involved parties to understand the proposed accommodation solutions including preparation of (‘to / from’) floor plans / stack plans, summarised data, spend approval documents, etc. Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions; Supports data accuracy audits Collaborate on site-specific Planning Strategies with RE&F Managers and the Occupancy Planners Act as POC for site and campus level space requests Collect and validate current and bottom-up forecasted headcount projections; inform impacts to office demand Reporting Track and report actual versus projected office demand at the building and floor level. Reports the current supply and capacity, and, site metrics, project activity and optimization opportunities. Track and report incoming space requests Analyze site level attendance and occupancy data Key Interactions Occupancy Planners Site business leaders RE&F Managers Org Space Program Managers within region MAC teams FM teams Space data management team Design and Construction team Every day is different, and in all these activities, we’d encourage you to show your ingenuity. Sound like youTo apply you need to be / have: Relationship building & customer service skills Tactical planning & initiatives Problem solving Experience with activity-based working programs preferred Strong verbal and written communication skills Ability to deliver multiple projects simultaneously Space planning experience preferred including stacking / blocking & adjacency planning CAFM / IWMS experience Microsoft office tools AutoCAD skills preferred What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at jll.com/careers. Location On-site –Gurugram, HR Scheduled Weekly Hours 48 Job Tags: GREF If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 4 days ago
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