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RB-LS - Sales Manager-CASA

RB-LS - Sales Manager-CASA

Axis Bank

7 - 9 years

9 - 11 Lacs

Dadra & Nagar Haveli

Posted:3 days ago| Platform:

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Skills Required

Lead generation Forex Sales Bfsi Customer satisfaction SMS Business Development Executive Customer service Financial services CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction

Key Skills:

Communication: Excellent verbal and written communications skills for interacting with team members and customers
Sales and negotiation: Strong negotiation skills to close deals and meet targets
Customer ServiceEnsuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively
Problem SolvingIdentifying issues and developing effective solutions to overcame obstacles

Key Responsibilities

Achieve sales targets through direct efforts and by managing a team of business development executives
Identify sales opportunities for the CASA products by acquiring new customers and building new relationships
Manage business relations with existing customers to increase the depth of existing relationships
Ensure timely servicing of leads received and resolution of discrepancies raised during application process
Record and track all engagement activities through the CRM system
Prepare and ensure implementation of sourcing, activation, implementation, coaching and mentoring plan for the BDEs
Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry

Qualifications

Graduation/ Post Graduation from a recognized university
4-8 years in a relevant role/ BFSI sector

Role Proficiencies

Good communication (both verbal and written) skill in both English and the local language
Excellent lead generation and conversion skill
Ability to handle pressure and meet deadlines
High sales orientation to meet the sales targets consistently
Ability to manage complex client situations
Ability to coach and mentor others
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.

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RB-LS - Sales Manager-CASA