Quality Manager

Role & responsibilities

• Manage the Quality function and teams across the plant. Management of Incoming Quality Control (IQC), In-Process Quality Control (IPQC), and Outgoing Quality Control (OQC) to ensure product conformance for regular and new products.

• Oversee & execute the deployment and optimization of Inspection Activities. Oversee in-house calibration activities for instruments and gauges.

• Analyse quality data using advanced analytical tools (e.g. SPC, DOE, FMEA, and Root Cause Analysis). Support PPAP, FMEA, SPC, Product, Process & System audits.

• Develop, implement, and manage the Quality Management System (QMS) to meet company and industry standards. Design and support to make SOPs and Work Instructions for processes and operations.

• Handle customer concerns and claims, ensuring timely resolution and root cause analysis.

• Monitor and improve KPIs to ensure compliance with quality standards and efficiency goals.

• Leadership & Strategy - Develop and implement quality strategies aligned with customer requirement.

• Documentation & Reporting - Maintain quality documentation per QMS requirements.

• Track and report quality KPIs: PPM, rejection %, rework %, audit scores, etc.

• 7 QC tools and CAPA/critical analysis of process and product to improve the quality.

• Lead continuous improvement initiatives such as Lean, Six Sigma, and Kaizen to enhance product quality and reduce process variation.

Analytical Requirements:

1. Data-Driven Decision Making Using quality metrics, SPC, and audit findings to guide improvements.

2. Corrective & Preventive Action (CAPA) Identifying root causes and ensuring long-term solutions.

3. Trend Analysis & Reporting Monitoring feedback, complaints, and quality KPIs for improvement insights.

4. Risk Assessment Assessing potential risks in materials, suppliers, and internal processes.

5. In Depth knowledge and experience of utility of Calibration Tools & Gauges.