Quality Manager

We are Hiring!!

Role Overview

Quality Department

Key Responsibilities

1. Accreditation & Policy Alignment

• Review hospital policies and procedures, identify gaps against accreditation standards, and develop action plans.
• Coordinate with stakeholders to implement corrective measures and ensure compliance.
  

2. Internal Quality Audits

• Lead the Internal Quality Audit (IQA) process from auditor identification, training, and certification to audit execution and follow-up.
• Develop audit checklists, assign roles, consolidate findings, and support corrective action planning.
  

3. Training & Development

• Identify training needs across departments and prepare structured training plans.
• Conduct awareness sessions on quality standards, patient safety, workplace safety, and accreditation requirements.
• Support HR in induction training and conduct quarterly workshops.
  

4. Quality Monitoring & Indicators

• Define and monitor Quality Indicators (QIs) across departments.
• Train staff in data collection, analysis, and reporting.
• Present QI results to management at regular intervals.
  

5. Quality Committees

• Establish and oversee mandatory quality committees as per accreditation guidelines.
• Define roles, scope, reporting mechanisms, and ensure effective documentation of meetings.
• Track and follow up on action items from committee recommendations.
  

6. Quality Improvement Initiatives

• Support departments in initiating and implementing quality improvement programs.
• Monitor and review progress quarterly and identify opportunities for continuous improvement.
  

7. Documentation & Compliance

• Maintain and update manuals, forms, patient care formats, and accreditation-related documents.
• Preserve records such as audit findings, QI results, incident reports, and accreditation communications.
  

8. Administrative & Team Responsibilities

• Manage departmental budgets, manpower requirements, and resource planning.
• Maintain workplace ethics and confidentiality of patient and staff information.
• Ensure timely reporting of critical incidents related to patient/staff safety.
  

Preferred Candidate Profile

• Proven competence in hospital quality systems and accreditation processes.
• Strong leadership and people management skills.
• Excellent communication, interpersonal, and training abilities.
• High level of integrity, initiative, and commitment to quality and safety.
• Proficiency in computer applications and data analysis.
  

Contact

Interested candidates may contact:

Sharath – 7676784313