Senior Manager Delivery Excellence
  
   Consulting
  
   Position Summary
  
   As a Senior Manager in the Delivery Excellence (DEX) function within EY GDS Business Consulting/ Risk Consulting you will support the implementation of quality and delivery governance across consulting engagements. You will work closely with delivery leaders to ensure engagements meet EY s standards for quality, efficiency, and client satisfaction. This role focuses on developing and driving consistent delivery practices, supporting delivery reviews, and contributing to continuous improvement initiatives.  
  
   Key
  
  -   Responsible for driving exceptional service delivery and strategic initiatives in partnership with functional leadership.  
-   Oversee delivery performance and governance, ensuring alignment with the service line s delivery framework.  
-   Develop delivery excellence frameworks that include key milestones, resource allocation, and performance metrics.  
-   Assist in conducting delivery reviews across engagements and support mitigation planning.  
-   Promote standardized delivery methodologies and support scalability of service delivery models.  
-   Identify improvement opportunities and contribute to refining delivery processes.  
-   Liaise with regional consulting leaders and support escalation management.  
-   Mentor junior team members and foster a culture of quality and continuous improvement.  
 
   Qualifications and Experience
  
  -   Bachelor s or Master s degree in Information Systems, Engineering, or related field.  
-   15+ years of experience in professional services delivery or consulting.  
-   Exposure to delivery governance, client engagement, and risk management.  
-   Hands on experience to MS Excels (formula, VBA, charts), Power BI (Data visualization), MS-Power point, MS Visio  
-   Familiarity with CMMI, ISO, and other quality frameworks.