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6 - 7 years

3 - 5 Lacs

Gandhinagar

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Position Sr. Technician (Renewables Management) Location Gandhinagar, Gujarat May be transferred anywhere in India depending upon requirement. Minimum Qualification and Experience Diploma in Electrical Engineering/ Electronics Engineering/ Electronics and Communication Engineering/ Renewable Energy with a minimum of 06 years of work experience Skills Required In-depth knowledge of renewable energy & upcoming energy technologies Good knowledge of Electrical / Power System materials and technologies Good Supervision Skills Ability to monitor Project Electrical activities at Project sites Strong interpersonal and communication (written and verbal) skills Experienced in execution of Construction / Renewable Energy (RE) Projects (Preferably Solar, Solar-Wind Hybrid) In-depth Knowledge of PV SYST, AUTOCAD, Solar PV Design and Simulation Software. Job description Develop and maintain relationships with government officials and client Monitoring and Supervision of all onsite Electrical execution activities of RE projects Carryout site survey for assessment of RE potential and preparation of Feasibility Study/Assessment Report Checking of Material quality & quantity at OEM/Project Site as per design & BOM Inspection of Material at OEM Premises Maintain electrical work quality at site during execution as per SOP Awareness of relevant I.S, IEC, IEEE and International codes Develop and maintain relationships with government officials, and regulatory bodies Carry out any other projects/ tasks assigned by the reporting officer from time to time

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20 - 30 years

20 - 35 Lacs

Pune

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Urgent Opening For AGM/DGM - QA/QC in Rohan Builders India Pvt Ltd. Position: AGM/DGM - QA/QC Experience: 20+ years Qualification: Diploma/Graduation/Post Graduation - Civil Location: Pune (Head Office) Notice Period: Immediate, serving, or 30 Days, etc. #Contact Person- Abhishek Baraskar HR (Head Office) Phone Number: 9970387755 Share your resume at cv@rohanbuilders.com Role & responsibilities Key Responsibilities 1. Quality Management - Development of robust Quality systems suitable to requirements of management and Implement ISO system and monitor closely. - Establish communication and feedback system for customer satisfaction - Ensure availability of standard reference documents like Procedures, Guidelines, Training modules, Quality Assurance Plans, Formats - Ensure implementation of all standard formats across all sites - Facilitate revisions to reference documents suitable to latest revisions of standards, new developments in system and need of organization - Support tendering process for identification of risks and preparation of Risk Mitigation Plan - Establish Visual Control on Quality Assurance, Quality Management Systems, Quality Planning / Deliverables at all projects - Organise sessions for key staff to create awareness about quality systems - Plan and co-ordinate Internal Audit for evaluating performance of the QMS / Respective Project. - Monitor follow up action consequent to the Internal / External audit to close all audit points - Identify training needs at site and organize training accordingly - Co-ordination during Clients Audits related to the Projects/ Management Systems - Ensure that the corrective actions are taken based on Nonconformities - Respond and close the external customer complaints and monitor effectiveness - Ensure Calibration of Measuring and Test Equipment at site - Facilitate meetings for analyses of various issues in quality to develop suitable action plans to mitigate the issues and derive suitable CAPA plans - Establish a system for better traceability of documents & records 2. Planning & Review of Functional Work - Review the performance of the QA & QC team - Respond to functional requirements of senior management, within agreed response time - Convey latest developments in function to team - Review the challenges in work of team and provide solutions in time - Review the urgent priorities and provide special attention on the same - Develop and monitor Training calendar for general and job-specific training - Guide the team on project schedule to ensure quality with optimized cost and timely delivery - Obtain innovative ideas from team for raising organizational performance 3. Review Meeting - Participate in all project meetings that involves discussion on quality at sites - Organise Quality Review meetings at HO and escalate key issues / Abnormalities / Non conformances for further actions to senior management - Facilitate quality review meetings at site by co-ordinating with Project Managers and site Quality engineers - Advise the project management team on qualitative requirements, latest trends in quality and various options to ensure quality of materials & work - Ensure proper documentation of all advices, minutes of meetings, or any other documents shared / received during the project planning or review meetings 4. MIS / Reports Preparation - Create MIS / Report template as needed by Senior Management - Obtain MIS reports from site at suitable frequency and share with management 5. Team Building - Continuously share knowledge with team to help them work independently - Uplift the team competencies, skill and knowledge. Key Deliverables / Performance Measures Compliance to quality systems planned v/s. Actual Availability of Standard Reference documents like Procedures, Guidelines, Training Modules Non-conformances identified Development of CAPA plans Training sessions conducted Customer satisfaction about quality Creation of team with good skills Innovative ideas Key Challenges Effective implementation of processes in tough timelines of projects Dependency on skills of available manpower at site Awareness of Quality in staff & workmen Support by senior management in maintaining quality culture Ideal Candidate For The Role Knowledge 1. Management Systems on the Lines of ISO 9001 / ISO/TS 16949 2. Systematic Problem Solving techniques 3. Project Monitoring 4. Basic Construction process 5. Standard practices for executing activities 6. Product / Process / System Audits 7. Latest developments in standard practices Skill Analytical Thinking Communication skills Presentation skills Knowledge upgradation Proficiency in MS Office Team building

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4 - 8 years

8 - 12 Lacs

Chennai, Mumbai (All Areas)

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Job Role: To support the Production facility by timely response i.e., testing feedback on RM, PM and Finished products. To meet Supply Chain KPIs (Business plan), HSSEQ KPIs Targets. To monitor Quality at plant for raw material, Finished product.etc To Ensure Maintenance & Calibration of all Laboratory equipments as per the schedule. To provide support to the Technical Dept for Product Development. Location - Chennai, Mumbai, Mangalore Experience - 4 to 8 years Job Specifications: Experience in activities involve inspection and testing of all samples as per guidelines of ASTM and other Test Methods. Compliance with Statutory/ Regulatory requirements. Adequate degree of autonomy in day-to-day functioning and decision making. Some of the tests involve handling / consumption of Toxic / Hazardous chemicals. Experience in Good and modern laboratory with automatic and semi-automatic laboratory equipments.

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10 - 15 years

7 - 8 Lacs

Bengaluru, Kolkata

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ASCENT ENGINEERS & INFRASTRUCTURES I P LTD, a premier civil construction contracting company, is looking for an experienced QA / QC Engineer to join our team. The ideal candidate will have strong experience in quality assurance and quality control within civil construction projects and be able to maintain high standards of workmanship and safety. Key Responsibilities: Quality Assurance & Control: Monitor and ensure the quality of materials, work processes, and completed construction projects. Inspection and Testing: Conduct inspections, monitor construction activities, and perform necessary tests to ensure compliance with project specifications and standards. Documentation: Maintain accurate QA/QC documentation, including inspection reports, test results, and quality control records. Compliance: Ensure compliance with construction codes, client specifications, and industry standards. Process Improvement: Identify opportunities to improve quality control processes, including suggesting methods for preventing quality issues. Collaboration: Work closely with the site management and other teams to resolve quality-related issues and ensure project timelines and objectives are met. Training: Provide guidance and training to the project team to ensure the highest quality standards are adhered to. Key Skills Required: Strong Knowledge of QA / QC Procedures: Expertise in quality assurance, quality control processes, and construction quality management. Experience in Civil Construction Projects: Proven track record of working on large-scale civil construction projects and understanding industry standards and specifications. Familiarity with Construction Codes and Standards: Knowledge of building codes, safety regulations, and quality control standards in the civil construction industry. Attention to Detail: Strong attention to detail for identifying discrepancies and ensuring quality work at all stages. Inspection and Testing Expertise: Experience in carrying out material testing, inspecting work quality, and ensuring compliance with project specifications. Excellent Communication Skills: Effective communication skills to interact with site teams, contractors, and clients. Problem Solving: Ability to address quality-related issues and offer practical solutions. Desired Candidate Profile: Qualification: DCE/BE Civil (Diploma or Graduate in Civil Engineering). Experience: Minimum of 10 years and maximum of 15 years of working experience in QA/QC in civil construction. Location: Candidates should be located in South India and willing to work at construction sites in Kolkata, Tamil Nadu, Bangalore, and Andhra Pradesh . Immediate Joiners: Candidates who can join immediately are preferred.

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5 - 10 years

5 - 10 Lacs

Hyderabad

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SUMMARY Vehicle Spray Painter We are seeking a skilled Vehicle Spray Painter to prepare and clean vehicle parts for painting, as well as apply spray paint to vehicles. The ideal candidate will have at least 5 years of experience in the field and possess in-depth knowledge of paint mixing and spraying techniques. Requirements Requirements: 5 years of experience in vehicle spray painting Proficiency in paint mixing and spraying techniques Benefits salary : 45k to 55k Contact - 3 years + renewable Accommodation : sponsored by client food : self Medical : by client flight : sponsored by client

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10 - 15 years

7 - 13 Lacs

Pune

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Hiring Deputy Manager Customer Quality for reputed automotive industry at Pune Hands on experience in customer handling, warranty analysis etc. Exp: 8 to 12 yrs Interested can share cvs to iswarya@livecjobs.com

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5 - 10 years

70 - 125 Lacs

Anjar

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Job Description: As a Senior Engineer, you will be responsible for overseeing all technical aspects of our steel plant operations, with a particular focus on the Hot Zone Casting process. You will be expected to have a deep understanding of ductile iron pipe and ductile iron casting, as well as the pipe casting process. Your role will involve working with casting molds, core making, mold preparation, and furnace operations. You will also be responsible for monitoring the hot zone to ensure optimal performance and safety. Principal Accountabilities: Oversee and manage all aspects of the Hot Zone Casting process in the steel plant. Work with casting molds, core making, and mold preparation to ensure high-quality production. Operate and monitor furnace operations to maintain optimal performance and safety. Monitor the hot zone, making necessary adjustments to ensure efficiency and safety. Use your knowledge of ductile iron pipe and ductile iron casting to improve processes and product quality. Apply your global mindset and business acumen to make strategic decisions that benefit the company. Demonstrate entrepreneurship by identifying and implementing innovative solutions to improve operations. Manage and lead a team, fostering a culture of people excellence. Handle conflicts effectively and make critical decisions under pressure. Liaise with other departments and stakeholders to ensure smooth operations and collaboration. The Senior Engineer role is a critical one that requires both technical expertise and strong leadership skills. The successful candidate will not only be highly skilled in the technical aspects of the role but will also demonstrate a strong commercial acumen and the ability to manage and lead a team effectively.

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7 - 12 years

8 - 11 Lacs

Hyderabad

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Hello Candidates, Greetings of the day Hungry Bird!! We are currently hiring for Quality Manager for our client. Location: Hyderabad. Qualifications: M.Sc/B. Tech Food Tech/ Biotechnology Experience: 8 to 12 Yrs Job Summary: The Quality Assurance Manager will be responsible for overseeing the entire quality assurance process, including the development and implementation of quality assurance policies, conducting inspections, monitoring production processes, and ensuring compliance with industry regulations. The individual will also be responsible for identifying areas for improvement, implementing corrective actions, and providing training to staff on quality standards. • Experience in developing and implementing quality assurance policies and procedures • Proficiency in conducting inspections and monitoring production processes • Knowledge of industry regulations and compliance standards • Strong analytical and problem-solving skills • Excellent communication and interpersonal skills • Ability to identify areas for improvement and implement corrective actions • Experience in providing training on quality standards Responsibilities: 1. Quality System Implementation and Auditing. 2. Experience in implementing diverse quality systems such as ISO 9001, ISO 22000, EMS and OHSAS across industries including FMCG, automobile and alcoholic beverages. Demonstrated success in auditing these systems, ensuring compliance, and driving continual improvement initiatives. Skilled in handling in analysis, documentation, and conducting internal audits, resulting in enhanced process efficiency, product quality, and customer satisfaction. 3. Regulatory Compliance Management: Ensuring compliance with various regulatory standards such as FSSAI, Factory act, State PCB, FSSC 22000, IMS, NABL, and other industry-specific requirements. 4. Expertise in implementing and maintaining integrated management systems (QMS, EMS, OHSAS). 5. Quality Management Systems: ISO Standards: ISO 9001, ISO 22000, ISO 14001, ISO 45001 | FSSC (Food Safety System Certification): FSSC 22K, EMS (Environmental Management Systems) | OHSAS (Occupational Health and Safety Management Systems) | SA 8000 Interested candidates can share their CV to renu@hungrybird.in / 8885825360 priya@hungrybird.in / 8008832123 shreya@hungrybird.in / 9701432176 Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HR MANAGER, 7 YEARS, 20 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards renu@hungrybird.in / 8885825360 priya@hungrybird.in / 8008832123 shreya@hungrybird.in / 9701432176

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8 - 13 years

0 - 1 Lacs

Manesar

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Quality role- Operations Excellence Experience : 8 + yrs Key skills: ITIL (mandatory) , Quality, Audit, QMS, Lean Six Sigma, Process Improvement. Location: Gurgaon client location (Manesar) Shift: General shift (5 days working from office) Mode: EML (Fulltime) Should be able to identify projects as per business needs and draft appropriate business case, problem statement and goal statement - drive GB projects and mentor GB team members for execution and completion of project - forecast benefits of GB projects in terms of HDS/SDS/CSAT, track the same thought the execution of project as well as post that and present the benefits as part of Control phase and closure of the project - understand the requirement of the standard - define processes as per standard requirement - define audit checklist - train resources on auditing as per audit checklist - identify gaps in implementation and device fixing of gaps Should be able to - identify new measurement parameters for processes to measure and improve on process performance - review with internal and external customers on data behavior and patterns - analyze audit reports and drive enhancements in process to make process fool-proof - review internal/external escalation to redefine audit control points - enhance on audit process to drive process compliance - conceptualize on new processes as per business requirement - conduct FMEA on process to ensure that control points are built in the process - enhance processes by make it more lean

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15 - 22 years

10 - 20 Lacs

Navi Mumbai

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Manage day to day Site Quality activity Ensure all time release of batch Ensure no Critical quality complaints Ensure timely closure of all investigation Exp in Formulation tablet, capsules Exp in handling Semi- regulated audit Exp in both QA & QC Required Candidate profile Exp in leading team Exp in both QA & QC Exp in Quality as Head in Pharmaceutical company Job location:-Rabale ( Navi Mumbai) OSD units send resume to sunil@flamingopharma.com, hr1@flamingopharma.com

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7 - 12 years

6 - 8 Lacs

Bengaluru

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Qualification: DME/ BE Mechanical Experience: Minimum 7 years Requirement: immediate Must have worked in an Automotive Company at least for 4-5 years in quality department. Prepare & submit ISIR, Participate in DIR , address Customer.. Required Candidate profile Complaints Participate in customer audits, 8D, Internal Audits etc. All quality related activities Quality documentation Gauge calibration, MSA plan, Compu..

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1 - 3 years

5 - 9 Lacs

Gurgaon

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International sales Exp Call Monitoring International BPO Rotational Shifts 5 days working

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1 - 3 years

4 - 6 Lacs

Noida

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International Travel Voice exp Call Monitoring International BPO Rotational Shifts 5 days working

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7 - 11 years

11 - 16 Lacs

Saharanpur

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We create smart innovations to meet the mobility challenges of now and the future We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses, autonomous subways, signalling and digital mobility solutions Joining us means joining a truly global community of 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact www alstom com About Alstom In India Alstom has established a strong presence in India Currently, the company is executing metro projects in several Indian cities including Chennai, Kochi and Lucknow where it is supplying Rolling Stock manufactured out its state of the art facility at SriCity in Andhra Pradesh In the Mainline space, Alstom is executing Signaling & Power Supply Systems for the 343 Km section on World Bank funded Eastern Dedicated Freight Corridor Phase 1 in the construction of the new electric locomotive factory for manufacturing and supply of 800 units of 12000HP locomotives is also complete at Madhepura, Bihar while the depot at Saharanpur, Uttar Pradesh is ready to commence operation Alstom has set up an Engineering Centre of Excellence in Bengaluru, and this coupled with a strong manufacturing base as well as localized supply chains, is uniquely positioned to serve customers across the globe Today, Alstom in India employs close to 3600 people and in line with Government of Indias ?Make in Indiapolicy initiative, Alstom has been investing heavily in the country in producing world class rolling stock, components, design, research and development to not only serve the domestic market, but also rest of the world www alstom com/ Indiadot netWORK & LINKS: INTERNAL EXTERNAL OVERALL PURPOSE OF THE ROLE : RESPONSIBILITIES: responsible for overseeing the operations yard and assigning duties to WORKERS (Pointsman & Loco operators) Making arrangements for reception and despatch of locomotives after ensuring that points are correctly set and locked and line is clear TO BE cOMPETENT IN ENSURING THE TRACK FITNEES FOR TRAFFIC MOVEMENT Safe and efficient movement of locomotives within the depot Perform shunting operations safely and efficiently Placement / removal of locomotive on Under floor wheel lathe machine for wheel re-profiling, Maneuver locomotive through wash plant for loco washing, Carrying out handing and taking over of locomotives with mainline drivers Checking of locomotive properly before handing & taking over Maintain proper records and report of any abnormality in the loco Respect EHS rules and any work related processes Safe and efficient movement of locomotives Efficient washing through the wash plant Avoid detention of locomotives on account of operational movement Qualifications & Skills: EDUCATION Diploma/Degree in any field from recognized University (Regular Course) BEHAVIORAL COMPETENCIES: Flexible and Adaptable Can adapt to new ideas Conscientious Meets proposed deadlines Team Player Supports team members Technical Competencies & Experience Experience of working in metro depot / railway SIDINGS (PREFERABLY 15 years for diploma or 10 years for degree) Working knowledge of Quality and Health & Safety standards and systems preferable Experience / Skill Set Language Skills: Proficient in English language & Hindi IT Skills: MS office tools (Word, Excel, PowerPoint) At Alstom we offer you the opportunity to unleash your potential and reinvent yourself As a future employee, you will have a unique opportunity to drive our organization forward, while continuing to build your career and contribute to the expanding growth of the global railway industry More information about Alstom can be found at: www alstom com

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3 - 7 years

3 - 4 Lacs

Chennai

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QUALITY MANAGER JOB DISCRIPTION NABH Accreditation Compliance : Ensure hospital meets NABH standards, criteria, and guidelines. Lead the preparation and submission of documentation for NABH accreditation. Oversee the hospitals readiness for NABH assessments and audits. Maintain and update the quality management system to stay compliant with NABH guidelines. Manage regular internal audits and assessments to monitor compliance with NABH standards. Maintain committee meeting and minutes Maintain incident report ,RCA and CAPA Quality Management System (QMS) : Develop and implement quality management policies, procedures, and guidelines. Monitor hospital-wide quality indicators and ensure effective corrective actions for any non-compliance or adverse trends. Drive continuous improvement through process optimization and innovation. Regularly review clinical and operational data to identify quality improvement opportunities. Training and Development : Conduct regular training for staff on quality protocols, safety practices, and NABH guidelines. Encourage a culture of quality awareness, patient safety, and best practices throughout the hospital. Organize workshops and seminars related to quality, patient safety, and NABH standards. ¢ Patient Safety and Satisfaction : Oversee patient safety protocols, incident reporting systems, and root cause analysis of incidents. Collaborate with clinical teams to analyze patient satisfaction data and recommend improvement strategies. Ensure that complaints and grievances are handled efficiently and improvements are made based on feedback. ¢ Data Collection and Reporting : Ensure the collection, analysis, and reporting of key quality metrics (such as patient outcomes, infection rates, and patient satisfaction). Prepare and present reports on quality metrics to hospital management and external accrediting bodies as needed. Monitor risk management and develop reports on adverse events, with appropriate corrective actions. ¢ Collaboration with Stakeholders : Work closely with clinical, administrative, and support staff to drive quality initiatives across departments. Coordinate with external bodies and consultants for accreditation, audits, and training programs. Liaise with hospital leadership to ensure quality goals align with the overall hospital strategy. ¢ Policy Development & Implementation : Ensure effective implementation of hospital policies regarding infection control, medication management, patient care, and health & safety. Develop and review emergency preparedness plans and ensure staff readiness in line with NABH standards. IN CLINICAL SIDE:(LIFELINE) 1. Monitoring Patient Safety and Clinical Standards Morning Rounds : Participate in daily rounds with nursing staff and other healthcare teams to monitor patient conditions, care plans, and progress. Ensure compliance with safety protocols, infection control, and patient care standards. Adverse Event Reporting : Oversee the identification and documentation of any patient safety incidents (e.g., falls, medication errors, pressure ulcers). Ensure all adverse events are properly reported, analyzed, and addressed. Infection Control Monitoring : Review infection control practices (e.g., hand hygiene, isolation precautions) to ensure compliance. Conduct random spot checks or audits of nursing units to ensure adherence to protocols. 2. Review of Daily Nursing Logs and Documentation Patient Care Documentation : Regularly check patient care records and nursing documentation for accuracy and completeness. Ensure nursing staff follow the proper documentation protocols. Compliance with Care Protocols : Monitor that nursing staff are following clinical protocols (e.g., medication administration, patient assessment, wound care). Randomly review care documentation to ensure it meets the required standards. 3. Staff Training and Adherence to Guidelines Daily Huddles/Briefings : Attend or facilitate daily huddles with nursing staff to address immediate quality issues, safety concerns, and operational updates. Provide quick refreshers on quality protocols. Ongoing Training : Identify training gaps or knowledge areas requiring reinforcement (e.g., patient handling, infection control practices) and schedule training sessions as needed. 4. Patient Satisfaction and Feedback Monitoring Daily Feedback Collection : Review daily patient feedback (verbal or written) and survey results related to nursing care. Analyze patient satisfaction reports specific to nursing services and escalate recurring concerns. Complaint Resolution : Oversee the process for handling complaints and grievances related to nursing services. Ensure that issues are addressed and resolved promptly, following quality protocols. 5. Quality Audits and Spot Checks Random Audits : Conduct spot audits of nursing practices such as hand hygiene, correct patient identification, patient transfers, and infection control measures. Record findings and provide feedback to staff. Checklist Reviews : Ensure that nursing units are using checklists and protocols for common procedures (e.g., medication administration, surgical safety, catheter care). Verify that these tools are being correctly utilized and followed. 6. Monitoring Key Quality Indicators (KQIs) Clinical Indicators Tracking : Monitor key nursing-related quality indicators such as patient falls, pressure ulcers, medication errors, infection rates, and patient satisfaction. Ensure data is accurately recorded and reported. Benchmarking : Compare the unit's performance against predefined benchmarks to ensure continuous improvement. Discuss underperforming areas with nursing teams and provide support for improvement. 7. Collaborating with Nursing Leadership Coordination with Nurse Managers : Meet daily with nursing leadership (e.g., Nurse Managers, Charge Nurses) to review performance metrics, challenges, and quality improvement initiatives. Resource Allocation : Work with nursing leadership to ensure adequate staffing levels and resources are available to support quality care, especially during peak times. 8. Continuous Quality Improvement (CQI) Data Analysis : Continuously analyze data on nursing care quality. Identify patterns, trends, and areas for improvement (e.g., recurrent issues with specific procedures or areas of care). Root Cause Analysis (RCA) : In case of any recurring quality issue (e.g., high fall rates or infections), lead root cause analysis to identify underlying factors and implement corrective actions. 9. Ensuring Compliance with Standards and Protocols NABH Accreditation Standards Compliance : Regularly verify that nursing units are following NABH standards related to patient care, infection control, patient rights, and documentation. Policy Updates and Adherence : Monitor compliance with any updates or changes to nursing policies and procedures, ensuring that all staff are aware and properly following new guidelines. 10. Communication and Reporting Daily Reporting : Prepare and submit daily/weekly quality and safety reports for nursing units to hospital leadership. These should include patient safety data, incident reports, audit results, and any corrective actions taken. Interdepartmental Communication : Communicate daily with other departments (e.g., clinical teams, risk management, and infection control) to ensure smooth and coordinated quality efforts

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8 - 13 years

12 - 16 Lacs

Bengaluru, Gurgaon

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Leading BPO in Gurgaon & Bangalore Hiring for Quality Manager International Banking Voice Process Must be a Manager Quality On papers in an International BPO in Banking Process(Voice) Over All Experience 8+ Years CTC UPTO 16LPA based on Last CTC & experience Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance and alignment across all programs • Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program • Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads • Implement and drive the QA process and structure • Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders • Implement initiatives and projects to counteract any possible trends, drive business KPIs • Aggregate audit findings and analyse gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency • Analyse quality and performance trends to provide recommendations for program improvement • Responsible for the delivery of vendor quality metrics at management reviews Key skills & knowledge: Excellent communication & interpersonal skills Excellent MS Office skills (presentation & excel) Should have good knowledge of FMEA identification and mitigation of vulnerabilities Excellent knowledge of Quality & Analytical tools Should be well versed with Qualitative concepts Should have worked on process improvement projects driving Customer Experience, Process Improvements & Profitability Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

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0 years

0 - 3 Lacs

Bengaluru

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The successful candidate will be responsible for ensuring the efficient and safe production of high-quality products.

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1 - 2 years

0 - 2 Lacs

Pune

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We are looking for a Quality in-charge /Quality Executive/Control/Engineer/Engineer trainee can join our dynamic team. ensure product compliance with industry standards. The role involves monitoring production processes, conducting quality checks Required Candidate profile Monitoring Packing material cleaning process Visual inspection of Repacked products, Label before dispatch. Preparation and issue of test report. Controlling rejection from customer ( zero rejection)

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3 - 8 years

1 - 4 Lacs

Chennai

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Immediate Openings for Quality Analyst (Malayalam/Kannada ) _Chennai Role: Outlines the Quality Framework, CTQs, and the application of the Quality Control Plan to carry out audits in accordance with established guidelines and transaction monitoring samples. Job Responsibilities: Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience. Required to provide detailed analysis for escalations, product and process changes/launches. Coordinate for calibration sessions and adherence towards enhancing calibrated process performance. Job Responsibilities: (Desired) Should have been a Quality analyst for at least one year in a Telecom Process. Experience from BPO industry with Telecom customer service background. Criteria : Graduation from any stream is mandatory Should have a at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Experience on feedback and coaching techniques, ensuring improvement of the process through Quality tools on Lean, Kaizen and Six Sigma Shifts timings: Should be ready to work in flexible shifts, Rotating Day and Night Week Off : 5 days working, 2 days rotational off Transport : One way pick-up or drop (shift between 9pm to 6am) Female One way pick-up or drop (shift between 12am to 6am) Male Emai ID: poojam3@hexaware.com Contact Number: 7869304456

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5 - 8 years

5 - 6 Lacs

Pune

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Male - 5 to 8 Years Experience in Quality Department.Good Knowledge of Quality Documentation. Experience from only Machine shop / Press Shop Industries. Required Candidate profile Diploma / BE- Mechanical / Automobile + 5 to 8 Years Experience in Quality Department.Good Knowledge of Quality Documentation. Experience from only Machine shop / Press Shop Industries.

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2 - 7 years

5 - 6 Lacs

Pune

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Quality Analyst//Sr Quality Evaluator Leading BPO in PUNE International Voice Process Must be working as Quality Analyst for minimum 1.6 Years Must be Excellent in 7QC Tools CTC UPTO 6LPA based on Last CTC Cabs in Odd Hours Looking for Candidates with Max 1Month of Notice Period PLEASE NOTE- THIS IS NOT TESTING PROFILE Role & responsibilities Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes Maintain strong program knowledge base; basic understanding of client products, services and/or program strategies Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable) Contribute to maintaining forms and legends documents Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals Key Skills and Knowledge: Proven experience in Quality methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested Candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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13 - 21 years

15 - 25 Lacs

Bangalore Rural

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Company Profile A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our rightshore delivery model offers solutions covering the complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our clientele includes Fortune 500 & FTSE 100 companies. To know more about Firstsource please visit our website www.firstsource.com Job Overview: As the Director of Training & Quality in our BPO company, you will play a critical role in ensuring that our employees are well-trained and equipped with the skills and knowledge needed to excel in their roles. You will lead the training and development function, working closely with department heads and stakeholders to implement effective training programs and strategies that align with the company's objectives. Key Responsibilities: Training Strategy: Develop and implement a comprehensive training strategy to support the company's goals and objectives. Ensure that training initiatives align with business priorities. Team Leadership: Lead and manage the training team, including trainers, training managers, and coordinators. Provide guidance, coaching, and mentorship to the team. Curriculum Development: Create and maintain training curricula that cover various aspects of the BPO industry, including product knowledge, soft skills, customer service, compliance, and technology. Training Program Delivery: Oversee the design and delivery of training programs, including classroom training, e-learning, on-the-job training, and workshops. Assessment and Evaluation: Implement assessment tools and evaluations to measure the effectiveness of training programs and adjust them as necessary to improve performance. Quality Control: Ensure that training programs meet high-quality standards, and that trainers deliver consistent, accurate, and engaging content. Compliance and Regulatory Training: Stay up-to-date with industry regulations and ensure that employees receive appropriate training to maintain compliance. Technology Integration: Incorporate innovative training technologies and tools to enhance training efficiency and effectiveness. Budget Management: Manage the training departments budget, ensuring that resources are allocated efficiently. Stakeholder Collaboration: Collaborate with department heads, operations teams, and other stakeholders to identify training needs, align training programs with operational goals, and provide support for employee development. Data Analysis: Analyze training data and metrics to identify areas for improvement and make data-driven decisions to enhance training outcomes. Performance Improvement: Implement performance improvement initiatives based on training outcomes and feedback from employees and clients. Leadership Development: Implement leadership development programs to nurture leadership skills within the organization. Implement robust monitoring of internal QA and maintains an efficient performance management system Lead project delivery teams through the adoption of PE principles, practices, tools and techniques ensuring activity meets expected time, cost, benefit and quality outcomes. Qualifications: Bachelor’s degree in a relevant field. A master’s degree or relevant certifications (e.g., CPTD) is a plus. • Proven experience in training and development, with several years of leadership experience. • Strong understanding of BPO operations, industry-specific processes, and best practices. • Excellent communication and presentation skills. • Proficiency in learning management systems and training software. • Analytical and data-driven decision-making skills. • Leadership and team management abilities. We offer a competitive salary, benefits, and career growth opportunities for the right candidate. If you are passionate about training and development and have a track record of success in a BPO environment, we invite you to apply for this leadership role. Please note that this is a sample job description, and the specific responsibilities and qualifications may vary depending on the BPO company’s unique needs and goals.

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5 - 10 years

1 - 5 Lacs

Alibag, Raigad

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A QA/QC Civil Engineer ensures construction projects meet quality standards by overseeing materials, processes, and workmanship, identifying discrepancies, and ensuring compliance with regulations and client expectations . Here's a more detailed breakdown of the role and responsibilities: Key Responsibilities: Quality Assurance (QA): Develop and implement quality plans and procedures for projects. Ensure that the design phase effectively meets company-established standards for quality service, performance, and production. Establish and maintain quality standards and processes. Monitor and control the quality of materials, equipment, and workmanship. Quality Control (QC): Conduct inspections and tests to verify that materials, equipment, and workmanship meet quality standards. Identify and document any discrepancies or non-conformances. Ensure that construction processes comply with established procedures and regulations. Prepare and maintain quality control reports and documentation. Interested candidates can share their resume on recruiter4@kushalengineers.com Or connect on 022-41556171

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2 - 6 years

2 - 3 Lacs

Bengaluru

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Picking up right samples for audit based on criteria provided. Meeting audit numbers as per teamwork agreement Auditing cases and sharing feedback on error identified (if any) and get confirmation on correction of error made on Same day Working with operations to get appropriate root cause and solutions to avoid recurrence on error identified 24 to 48 hrs. (Business days) Conducting team huddle and sharing common consensus with the team Updating the audit tracker with appropriate details with no duplications and incorrect entry Notifying reporting manager immediately when any Integrity, L1 issue identified – On Occurrence Sharing leave planner with reporting manager – 1st day of month Sharing process/system improvement ideas and best practice Identify and remedy defects within the process. Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. Compile and analyze statistical data. Role & responsibilities Preferred candidate profile Perks and benefits

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10 - 20 years

10 - 20 Lacs

Navi Mumbai, Thane, Mumbai (All Areas)

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Puranik Builders Limited is a leading real estate company providing comprehensive residential and commercial solutions across various categories. Established in 1990, we have successfully developed approximately 4.21 Lakh sq.mt over two decades, while approximately 9.88 Lakh sq.mt. are under construction. Trustworthy Corporation, quality structure, innovative design and concepts, and strict adherence to delivery schedules and budget estimates are our key features. Integrity, Accountability, Customer centric and Civic Responsibilities are our key values. We believe in delivering 'Ideas that stay with you'. Hence, we continuously strive to go beyond mere amenities and deliver something that would be a delight for years together. For more information, please visit https://www.puranikbuilders.com/ POSITION PURPOSE: An experienced professional with exposure in Project Management, Execution, Finishing, etc Key Accountabilities: Construction Management Vendor Management Process Improvement Project Planning & Cost Resource Management Team Building & Leadership A. DUTIES AND RESPONSIBILITIES: 1) Concept Design Review and inputs considering the construction point of view. 2) Design Coordination of Architectural, Interior and MEP Services. 3) Co-ordination with design consultant for the deliverables. a) Interact with site team during planning and execution phase. b) Conduct Design Coordination and Review Meeting with contactors on progress review. 4) Value Engineering inputs. 5) Cost Monitoring & Control through site team and HO team. 6) Certification of Project Billing received from site project team. 7) Project Progress reporting and Resource Monitoring. 8) Project Execution monitoring primary responsibility. 9) Documentation and Data Control at HO assisted by support staff. 10) Liasioning with various departments as and when required. 11) Monitoring the Progress of Works & at site during site visits. 12) Periodic presentation to Management for the project status. 13) Weekly meetings with architecture, MEP, planning, estimation and other necessary departments. 14) Submission of MIS reports with help of team. 15) Weekly site staff meetings, manager’s co-ordination meeting at HO. 16) Ensures cost of construction within budgets. 17) Ensures all quality control and assurance SOP are implemented at sites. 18) Ensures and co-ordinates with the concerned department for all statutory requirement at sites met. 19) Adheres to all safety parameters at the site and ensures education of the same to all. 20) Solves complex problems of the construction at sites and timely escalates the unsolved to project director. 21) Ensures proper handover mechanism in place. 22) Participates in recruitment and selection of Execution team members. QUALIFICATION AND EXPERIENCE: • BE Civil / B. Tech with NICMAR (Preferred) B. SKILLS Required: Project Management, Stakeholder management, Resource management, Adaptability, Leadership skills, Listening skills, Positive attitude, Communication, Teamwork, Good Problem solving and decision making skills, Resilience, Effective Conflict Resolution, Reliability and work ethics.

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Exploring Quality Jobs in India

India's job market for quality professionals is thriving with numerous opportunities for job seekers. Quality roles are in high demand across various industries, offering competitive salaries and growth prospects for individuals looking to excel in this field.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

These cities are known for their robust IT and manufacturing sectors, making them hotspots for quality job opportunities.

Average Salary Range

The salary range for quality professionals in India varies based on experience and expertise. Entry-level quality analysts can expect to earn between INR 3-5 lakhs per annum, while experienced quality managers can command salaries ranging from INR 10-20 lakhs per annum.

Career Path

In the quality domain, career progression typically follows a trajectory from Quality Analyst to Quality Engineer, Quality Manager, and ultimately Quality Director. Professionals can also specialize in areas such as Six Sigma, Lean methodologies, or Quality Assurance to advance their careers.

Related Skills

Besides expertise in quality management, professionals in this field are often expected to have skills in data analysis, process improvement, project management, and communication. Certifications in Six Sigma or Lean methodologies can also enhance job prospects.

Interview Questions

  • What is the difference between Quality Assurance and Quality Control? (basic)
  • How do you identify root causes of quality issues in a manufacturing process? (medium)
  • Can you explain the importance of statistical process control in quality management? (medium)
  • How do you prioritize quality improvement initiatives in a project with limited resources? (medium)
  • What are your strategies for ensuring continuous improvement in quality management practices? (advanced)
  • How do you handle conflicts with team members regarding quality standards? (medium)
  • Describe a successful quality improvement project you led and the results achieved. (medium)
  • How do you stay updated with industry best practices in quality management? (basic)
  • What is your experience with implementing ISO standards for quality management? (advanced)
  • How do you ensure compliance with regulatory requirements in quality assurance processes? (medium)
  • Can you explain the concept of Total Quality Management and its benefits? (medium)
  • How do you measure the effectiveness of quality control measures in a production environment? (advanced)
  • Describe a situation where you had to make a tough quality-related decision. How did you handle it? (medium)
  • How do you ensure that all team members understand and adhere to quality standards in a project? (basic)
  • What role does technology play in modern quality management practices? (basic)
  • Have you ever implemented a corrective action plan to address recurring quality issues? If so, what was the outcome? (medium)
  • How do you establish key performance indicators (KPIs) for quality management processes? (medium)
  • What are the benefits of conducting regular audits in quality management? (basic)
  • Can you explain the difference between defect prevention and defect detection in quality management? (medium)
  • How do you handle customer complaints related to product quality? (medium)
  • What role does leadership play in fostering a culture of quality within an organization? (basic)
  • How do you ensure that quality standards are maintained during rapid growth or expansion phases? (medium)
  • Describe a challenging quality improvement project you worked on. What obstacles did you face, and how did you overcome them? (advanced)
  • How do you prioritize customer feedback in quality improvement initiatives? (medium)

Closing Remark

As you navigate the quality job market in India, remember to showcase your expertise, skills, and passion for quality management during interviews. Prepare thoroughly, stay updated with industry trends, and approach each opportunity with confidence. Best of luck in your job search!

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