Quality Executive

Job Description

Facilitate ensuring end-to-end clinical and service excellence by the CRL doctors and allied clinical staff, with primarily focusing on the clinical quality of the LAB Support the initial evaluation of prospective candidates, including participation in the clinical (technical) round of the recruitment process for hiring LAB. Facilitate the induction of the new-joinee team members, focusing on clinical & service excellence. Plan and conduct post-induction training and other capacity enhancement activities for clinical capacity enhancement and service excellence, based on periodic training need assessments and post-training evaluations. Maintaining good rapport and warm connect with doctors & other team members is crucial, especially during the initial 90 days of their onboarding. Carry out concurrent and onsite monitoring and evaluation; provide supportive supervision; and offer technical insights and support for process improvement. Work closely with internal stakeholders, including those at the Corporate Office and the on-ground clinic teams at various onsite clinics Liaise with Clients to provide periodic updates, technical support, and other inputs related to clinical and service excellence for the LAB Business. Analyse relevant data; provide technical support and inputs for preparing reports, dashboards & publications; and make periodic presentations to key stakeholders on observations, actions, and further planning and insights Job Types: Full-time, Permanent Pay: From ₹18,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Work Location: In person