Quality Control Executive

You will be responsible for ensuring the highest standards of product installation by conducting thorough quality checks at customer sites post-installation. As the Installation QC Executive, your role involves ensuring that the installed windows, doors, and systems meet technical, aesthetic, and functional standards. Your primary focus will be on minimizing rework and ensuring customer satisfaction. Key Responsibilities: - Conduct final quality inspections at customer sites after installation is completed. - Check alignment, sealing, locking mechanisms, movement, finishing, cleanliness, and overall functionality. - Ensure installation complies with design specifications, approved drawings, and standard practices. - Prepare QC checklists and detailed inspection reports for each site visit. - Capture photographs of any quality issues and completed installations for documentation. - Submit reports to the team with action items if any rectification is needed. - Identify defects or deviations such as scratches, misalignment, incorrect fittings, or material issues. - Coordinate with the installation team for immediate correction, if feasible. - Escalate repeated issues or critical failures to the Production for root cause analysis. - Interact with customers (or site representatives) during the inspection to verify satisfaction. - Capture any customer feedback and ensure complaints (if any) are recorded and passed on for resolution. - Ensure installations are carried out as per Lumieres SOPs and safety standards. - Provide feedback to the production and installation team for recurring issues. - Contribute to refining QC checklists and SOPs based on on-site findings. Qualifications Required: - Education: Diploma In Civil/ITI Civil - Experience: Experience in installation supervision, quality control, site engineering in fenestration, etc. - Other Skills: - Excellent Communication - Results-Oriented - Adaptability - Data Management and Reporting - Problem-Solving - Time Management - Language Skills: Strong Written and Verbal Skills in Malayalam and English Please note that this job is Full-time with benefits including cell phone reimbursement, internet reimbursement, leave encashment, and provident fund. The work schedule is in day shift with a yearly bonus. The work location is in person, and the application deadline is 10/06/2025.,