657 Quality Check Jobs - Page 23

Job Summary: We are seeking a detail-oriented and analytical Quality Analyst to join our BPO operations team. The QA will be responsible for monitoring and evaluating customer interactions to ensure adherence to company standards, client expectations, and regulatory compliance. This role plays a critical part in identifying process gaps, driving continuous improvement, and enhancing the customer experience. Key Responsibilities: Monitor and evaluate voice, email, or chat interactions to ensure quality and compliance. Provide actionable feedback to agents for performance improvement. Maintain evaluation reports, dashboards, and quality scorecards. Collaborate with training and operations teams to identify coaching needs. Assist in calibrations and quality audits with clients and internal stakeholders. Participate in process improvement initiatives and recommend changes. Analyze quality trends and prepare weekly/monthly QA reports. Ensure all processes comply with data privacy and industry regulations. Key Skills & Qualifications: Bachelors degree or equivalent. 13 years of experience in a QA role in the BPO sector. Proficiency in MS Excel, QA tools, and CRM systems. Strong communication and interpersonal skills. Analytical mindset with attention to detail. Experience in creating and using QA scorecards. Familiarity with industry-specific compliance standards (e.g., HIPAA, PCI-DSS) is a plus. Ability to handle confidential information with integrity. Preferred Qualifications: Six Sigma or Lean certification (optional). Experience with tools like NICE, Verint, or similar QA platforms. Prior exposure to international clients or multi-process BPO environments.

WE ARE HIRING US TRAVEL QA CANDIDATE MUST HAVE 1 TO 2 YEAR OF EXPERIENCE AS QA IN US TRAVEL PROCESS SALARY 45,000/- US SHIFT |CAB & FOOD | 5 DAYS WORKING LOC- DELHI (WEST) CALL/WHATSAPP AT 8174083320 | Shubh

Position Overview: We are seeking a creative and detail-oriented Furniture Designer to join our dynamic team. The ideal candidate will have a strong passion for design and a keen understanding of materials, ergonomics, and aesthetics. You will be responsible for creating innovative and functional furniture pieces that enhance both residential and commercial spaces. Key Responsibilities: 1. Design Development: Conceptualize and create original furniture designs that meet market trends and client needs. Utilize sketches, CAD software, and 3D modelling tools to bring ideas to life. 2. Material Selection: Research and select appropriate materials, finishes, and colours that align with design concepts and budget constraints. Ensure sustainability and durability in material choices. 3. Prototyping: Collaborate with engineers and craftsmen to create prototypes and models. Test prototypes for functionality, comfort, and safety, making necessary adjustments based on feedback. 4. Collaboration: Work closely with other designers, architects, and clients to understand project requirements and objectives. Participate in brainstorming sessions and design reviews. 5. Market Research: Stay updated on industry trends, competitor products, and customer preferences to inform design choices. Analyze sales data and customer feedback to refine existing products. 6. Project Management: Manage multiple projects simultaneously, ensuring deadlines and budgets are met. Prepare detailed specifications and documentation for production. 7. Quality Assurance: Oversee the manufacturing process to ensure adherence to design specifications and quality standards. Conduct regular evaluations of finished products for quality control. Qualifications: • Bachelors degree in Furniture Design, Industrial Design, or a related field. • Proven experience in furniture design or a related industry. • Proficiency in design software (e.g., AutoCAD, SketchUp, Adobe Creative Suite). • Strong understanding of materials, manufacturing processes, and ergonomics. • Excellent communication and collaboration skills. • Creative problem-solving abilities and attention to detail. • Portfolio showcasing previous design work. Work Environment: The Furniture Designer will work in a collaborative studio environment, with opportunities for site visits and client interaction. Flexibility in remote work may be offered based on project needs.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and concepts in own field. Business Expertise Understands how to coordinate efforts across teams to achieve goals. Impact Impacts a team, by example, through the quality service and information provided. Leadership Provides day to day supervision to a team. (e.g., coaching on performance, coordinating activities, checking on quality, and work progress) Problem Solving Solves problems and evaluates possible solutions using technical experience and precedents. Interpersonal Skills Uses tact to exchange ideas and information concisely and rationally. Responsibility Statements Provides daily direction to employees so that Accounting services operations are performed to standards. Reviews expenditure expense/payment/outstanding reports for proper authorization and precision. Serves as point of contact and a mentor for resolving complicated issues related to accounting. Ensures delivery within the given timeframe and quality parameters. Tracks project metrics and employee performance records and provides feedback. Handles people management responsibilities of assigned reporters. Assists managers in any departmental initiatives and process improvement discussions. Performs other duties as assigned. Complies with all policies and standards. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Must be a local candidate from Karur & Tirupur .Strong knowledge of knits & kids apparel production, including quality control processes.Conduct various quality audits, including: PPM (Pre-Production Meeting).Inline inspections.Mid-production audits Required Candidate profile Final inspections as per AQL (Acceptable Quality Level) system and buyer requirements. Strong computer skills for documentation, reporting, and communication.Good communication skills to coordinate

Vendor approvals (RM/PM) GMP training & implementation Regulatory compliance Product complaints & recall Batch release QMS execution & audits Validation, deviations & change control

Kindly Apply immediate joiners only who can join within 4-5 days Position- Quality control specialist location- Noida 62 Work days- 6 Days Preferred- Immediate Joiners We are excited to invite you to join our team as a Full Time Quality Control Specialist Role. Responsibilities: Quality Audit Execution: Conduct audits on operational processes, product quality, service delivery, and compliance with established quality standards. Review organizational procedures, documents, and records to ensure they adhere to quality standards and regulatory requirements. Perform root cause analysis for identified quality issues and suggest corrective and preventive actions. Compliance and Standardization: Ensure compliance with relevant industry standards (e.g., ISO 9001, ISO 27001, or other quality management systems) and company policies. Monitor adherence to regulatory and internal quality standards and report any deviations. Evaluate vendor and supplier quality control processes, ensuring they meet the organizations quality requirements. Risk Identification and Management: Identify risks associated with non-compliance to quality standards, propose mitigation strategies, and ensure implementation of corrective actions. Maintain a risk register and update it regularly with findings from audits. Process Improvement: Collaborate with various departments to streamline processes and enhance quality across operations. Recommend best practices and continuous improvement initiatives to increase process efficiency, product/service quality, and overall customer satisfaction. Audit Reporting: Prepare detailed reports on audit findings, risks, and areas for improvement. Present findings to management and stakeholders, and provide actionable recommendations for quality improvement. Follow-up and Corrective Action: Ensure that corrective actions from audits are implemented and follow-up audits are conducted to verify improvements. Track the progress of corrective actions and their effectiveness over time. Training and Development: Assist in the development and implementation of quality training programs for employees. Educate staff on quality standards, best practices, and compliance requirements. Collaboration with Cross-Functional Teams: Work closely with production, operations, and service delivery teams to ensure consistent application of quality procedures. Act as a liaison between departments to foster a culture of quality and compliance.

See quality standards for materials, products & processes Develop inspection, testing & evaluation methods Manage equipment precision & reliability check Conduct staff training on QC. Implement methods for handling defective material and cost analysi Required Candidate profile Experienced in planning and directing quality standards for industrial processes, materials, and products. Skilled in inspection, testing, reliability evaluation, & quality control program management

J ob description JOB PROFILE Position - Quality Analyst Department- Tele sales Location- Noida Key Roles & Responsibilities: 1. Quality Analyst will monitor and analyze business transactions to help establish the right behaviors and processes needed by the organization and will drive the Focus Group in the right direction by showing improvement in Calls Quality and Sales. 2. Develop and implement a comprehensive quality assurance strategy and framework specifically tailored for the Banca telesales channel for Digital SBY Health Insurance products. Define key quality metrics, performance standards, and evaluation processes. Stay abreast of industry best practices, regulatory requirements (IRDAI), and competitor QA approaches. 3. Collaborate with sales leadership, training teams, and other stakeholders to align QA initiatives with business objectives. 4. Lead, mentor, and develop a team of quality analysts, fostering a high-performance and collaborative work environment. Define individual and team performance goals and conduct regular performance reviews. Identify training needs within the QA team and facilitate relevant development opportunities.Ensure consistent application of QA processes and evaluation criteria across the team. Targets/KPIS/KRA 1. 50% Call Monitoring or Evaluation - The primary task of a QA in Call Center is call monitoring and sharing actionable insight. 2. 20% Dip Check- When the target is to find the specific type of failure that is key to the business. 3. 30% Coaching/Feedback - One on One feedback session about the outcome of the call monitored or audit findings SKILLS: Quality Assurance Telesales Quality Monitoring Health Insurance (Preferred) Banca Channel Experience Digital SBY Product Knowledge (Strong Advantage) Team Leadership Performance Management Feedback & Coaching Process Improvement Data Analysis & Reporting Stakeholder Management Compliance Communication (Written & Verbal) Problem-Solving Interested candidate can share their CVs with the subject line- CV for QA at 7430802568 (HR Anjali).

Pawan Precision is looking for Quality Engineer to join our dynamic team and embark on a rewarding career journey. Developing and implementing quality standards. Developing and implementing quality control systems. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met. Collaborating with operations managers to develop and implement controls and improvements. Ensuring that workflows, processes, and products comply with safety regulations. Investigating and troubleshooting product or production issues. Developing corrective actions, solutions, and improvements. Reviewing codes, specifications, and processes.

UNNATTI CONSTRUCTION is looking for Quality Engineer to join our dynamic team and embark on a rewarding career journey. Developing and implementing quality standards. Developing and implementing quality control systems. Monitoring and analyzing quality performance. Inspecting and testing materials, equipment, processes, and products to ensure quality specifications are met. Collaborating with operations managers to develop and implement controls and improvements. Ensuring that workflows, processes, and products comply with safety regulations. Investigating and troubleshooting product or production issues. Developing corrective actions, solutions, and improvements. Reviewing codes, specifications, and processes.

Skill required: Record To Report - Financial Consolidation & Close Operations Designation: Record to Report Ops Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? The Role: Determining financials by collecting operational data/reports, whilst conducting analysis and reconciling transactions Process JE's, Bank upload journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations. Responsible for general ledger processes including Monthly, quarterly, half yearly and year-end closing, journalizing, etc. Intercompany Account Reconciliation which involves recording & reconciliation of transactions, also includes assuring that transactional relationships between the entities are in balance. Performing Netting and settlement process. Review P&L accounts errors, omissions, or inconsistencies and managing the preparation of all reports. Identify improvement projects, including automation, simplifications, and enhanced controls. What are we looking for? Qualifications: Minimum 3 – 6 years of Record to Report experience in Finance & Accounting function BPO experience will be an added advantage but not mandatory. Minimum Bachelor's degree in Finance Accounting or MBA FinannceCommunication & Interpersonal skills Ability to interact with customers for daily operational activities with client SME Excellent in communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing with client Reconciliations SME and 3rdparties involved and can raise timely and accurate queriesSystem & applications Experience working in SAP ERP,Blackline & Other Technologies would be preferred and added advantage. Sound knowledge of MS Excel & word. Having advanced Excel knowledge would be an added advantage. Roles and Responsibilities: Functional Responsibilities: Understanding of various account reconciliations (Bank / Balance sheet / GL account/Store accounts) on a frequency level of daily/weekly/monthly Perform variance analysis and provide reason codes for open items Perform month end closing as per the agreed schedule Work on open items resolutions received, raise appropriate queries if required to clients and 3rdparties Prepare and post journals with prior approvals from clients/team leads Achieve 100% accuracy & productivity for activities in scope. Perform quality check for reconciliation, queries raised to the client or 3rd parties and share the results with SME. Interact with client SMEs, Lead for daily work and process related issues and work on open items resolutions received, raise appropriate queries if required to clients and 3rd parties Must possess good communication skills both e-mail and oral Generate lean ideas and provide inputs to process leads for improvement opportunities. Qualification BCom

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication."Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Bachelor's degree (Any discipline)"Essentials : 4-6 Years overall experience 3+ Years Learning admin process experience with similar background Desirable : HR Domain certification Certification would be a plus Successfactors Experience is a plus Exposure to BPO industry" Roles and Responsibilities: "Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team assigned team members on learning and acquireing skills in process." Qualification Any Graduation

Supervise the end-to-end production process including design handover, casting, stone setting, polishing, quality check, and final dispatch. Maintain quality control standards and minimize rework or rejection.

Role & responsibilities - Implementation of Quality systems, Quality management with optimized costs at site. - Ensure availability of standard reference documents like Procedures, Guidelines, Training modules, Quality Assurance Plans for use at site - Maintain control on quality of activities with regular surveillance at all areas of project - Monitor follow up action consequent to the Internal / External audit to close all audit points - Ensure Calibration of Measuring and Test Equipment at site - Prepare Daily Concrete report with latest updates and communicate to team - Check major activities thoroughly at each stage to eliminate errors, to facilitate on time commencement of next activity - Ensure routine testing on raw materials at the frequency as per QAP (ensuring witness of client whenever required) and keep records for the same - Inspection of all incoming materials and maintain records with authorization by client, wherever required - Ensure proper documentation of all advices, minutes of meetings, or any other documents shared / received during the project planning or review meetings - Timely submission of all quality records for billing purpose - Organise Quality Review meetings at sites to escalate key issues / Abnormalities / Non conformances for further actions to Project Manager - Advise the team on qualitative requirements, latest trends in quality and various options to ensure quality of materials & work - Prepare MIS reports on regular basis - Share status of Quality observations to HO on weekly basis - Update Site P.M on customer feedbacks on quality regularly (at least once a month) Must have experience in Govt./Semi Govt. Building Construction Field & Computer Literacy is a must for this Requirement. Qualification : M.Tech (Civil)/B.Tech (Civil)/B.E (Civil) Experience: Minimum 05 years & 07 years Location: Ahmedabad & Gandhinagar Sites (For Building Project) Contact Details: 6351125395 Mail Id: hr.ho@spginfra.in

Post : QA/ QC Engineer Work location : USD 1200- 1500 Minimum 6+ Experience required in any reputed construction company Only degree holder Food and accommodation provided by the company Immediate joining Interview Location: Swagatham Resource Managemnt India Pvt. Ltd No: 14, 1st floor , Sarathy Nagar,1st main road, Velachery Chennai - 600 042 Interview Timing: 9 [ Monday to Saturday ] Contact : Mr. Velmurgan # 8428366828, Mrithula # 7358479607

INVOGUE BUIILDING SYSTEMS PVT. LTD. CONTACT TIME TO REACH OUT US :- 9:30 AM TO 6 PM Ms.. Kajal Rajput Contact:- 9810890929

Must understand drawings and specifications. Proficient in measuring instruments and gauges. Skilled in visual inspection. Dedicated with a positive attitude, and capable of making decisions.

Role & responsibilities Process audit CTQ/CTP audit of above processes 2. To ensure quality and system awareness at the unit 3. Raw material, in-process and finished goods inspection, as per established SOPs 4. Ensure Process inspection as per the set frequency 5. Address internal complaints and problems with Root cause analysis and CAPA 6. Action effectiveness review/ audits on problems identified 7. Track daily productivity of the machines and plan the productivity improvement actions 8. Keep close communication with Quality team 9. Manage & report daily & monthly dashboards related to PQCDS (Productivity, Quality, Cost, Delivery & Safety) Bike is mandatory Interested candidates share their resume to below email id himashwetha.d@cielhr.com

Skill required: Record To Report - Accounting & Financial Reporting Standards Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? The incumbent should have good knowledge of Record to Report(RTR) lifecycle and will be responsible for completing all the accounting activites You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions Monthly, quarterly, half yearly and year-end closing, journalizing, etc. Review Journal entries, balance sheet reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits Determining financials by collecting operational data/reports, whilst conducting analysis and reconciling transactions, performing Period close, Quarter Close and Half/yearly close activitiesCash Management:Process JE's, Bank upload journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations. Intercompany Accounting:Intercompany Account Reconciliation which involves recording & reconciliation of transactions, also includes assuring that transactional relationships between the entities are in balance. Performing Netting and settlement of IC transactions Fixed Asset Accounting:Perform and complete Capitalization requests, additions, transfers and disposals, perform depreciation runs, roll forwards, perform reconciliations and provide audit support etc. Cost Accounting and Retail Accounting:Preparing and posting cost adjustments, standard reports, budget vs forecast analysisReview P&L accounts errors, omissions, or inconsistencies and managing the preparation of all reports. Master Data Management:Receive and validate and maintain master data requests and prepare reports. Identify improvement projects, including automation, simplifications, and enhanced controls. Performing the Account Reconciliations (Bank Accounts / GL Accounts / Balance sheet Accounts/ Store accounts) Actively participating the client calls and provide required resolution/inputs to leads. Working in rotational shift based on the business requirements. What are we looking for? Qualifications: Minimum 10-14 years of Record to Report experience in Finance & Accounting function BPO experience will be an added advantage but not mandatory. Minimum Bachelor's degree in Finance Accounting or MBA Finannce System & applications Experience working in SAP ERP,Blackline & Other Technologies would be preferred and added advantage. Sound knowledge of MS Excel & word. Having advanced Excel knowledge would be an added advantage.Communication & Interpersonal skills Ability to interact with customers for daily operational activities with client SME Excellent in communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing with client Reconciliations SME and 3rdparties involved and can raise timely and accurate queries Roles and Responsibilities: Understanding of various account reconciliations (Bank / Balance sheet / GL account/Store accounts) on a frequency level of daily/weekly/monthly Perform variance analysis and provide reason codes for open items Perform month end closing as per the agreed schedule Work on open items resolutions received, raise appropriate queries if required to clients and 3rdparties Prepare and post journals with prior approvals from clients/team leads Achieve 100% accuracy & productivity for activities in scope. Perform quality check for reconciliation, queries raised to the client or 3rd parties and share the results with SME. Interact with client SMEs, Lead for daily work and process related issues and work on open items resolutions received, raise appropriate queries if required to clients and 3rd parties Must possess good communication skills both e-mail and oral Participate in the weekly/daily calls with Client SMEs and ensure timely action on pending action items. Generate lean ideas and provide inputs to process leads for improvement opportunities. Generate lean ideas and process improvements and deliver improved process controls, productivity, and accuracy. Qualification Any Graduation

Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The incumbent should have good knowledge of AR Billing lifecycle and will be responsible for Maintain Customer master data for the new and existing customers Preparing and sending out invoices Ensure timely completion of work allocations related to Billing Manage the daily operations-related communications and interactions with internal & client stakeholders by e-mails and calls. He/she must have worked in Billing for an international client, a BPO organization. Actively participating in client calls and providing required resolution/inputs to leads. Working on the night shift based on business requirements. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Billing Processing team focuses on the process of creating and issuing customer invoices. This includes reviewing the list of debit notes raised and identifying any gaps in the process. The role requires a good understanding of invoicing, collections, account receivables, order management, sales order, order processing, order fulfillment, and journal entries. The role may also require following up with the sales team to provide reasons for raising debit notes and un-recognized revenue. What are we looking for? Qualifications: Minimum 2.5-3 years of AR Billing experience in Finance & Accounting function BPO experience will be an added advantage but not mandatory Minimum Bachelor's degree in Finance Accounting or related field Good knowledge of the AR Billing process. System & applications. Experience SAP Hanna 4 would be preferred and an added advantage. Sound knowledge of MS Excel & word. Having advanced Excel knowledge would be an added advantage.Communication & Interpersonal skills Ability to interact with customers for daily operational activities with client SME Excellent communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails. Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing with AR Billing SMEs Roles and Responsibilities: Prepare and send out invoices under business rules specified by the client Generate invoices and issue credit notes to the customers Distribute invoices to the customers promptly Perform calculations on the billing as per agreed instructions with the client Coordinate with different BU for billing-related queries and questions Review and respond to customer queries and communicate with customers for further queries Train new joiners and work closely with SMEs in the process Help track the process updates and support SMEs in updating SOPs on regular intervals Raise accurate and on-time queries and take necessary actions on resolutions received Achieve 100% accuracy & productivity for activities in scope. Perform quality checks for the team members Must possess good communication skills both e-mail and oral . Qualification Any Graduation

Immediate Joining | Remote | | Part Time - Visiting Faculty Impart Training Sessions for the students of Drug Regulatory Affairs Weekend Training Sessions Prepare presentations Deliver Training Sessions

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication.Talent Development processIn Learning Delivery Operations you will be ensuring successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilience and ability to work under pressure Good organizational, prioritization and multi-tasking skills to deliver to deadlines Analytical and problem-solving skills. Demonstrate high levels of confidentiality Attention to detail & quality driven – in communications and all system transactions Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Basic Leadership and coaching skills Team Work & Collaboration Self driven Flexibility to work in Shifts. Results / target oriented Multi-cultural awareness Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. Assist in training/educating team assigned team members on learning and acquireing skills in process. Knowledge of Learning management processes Strong MS Office and Excel skills Strong command on written and verbal English language Proficient with Business Excellence Practice Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan,realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain,validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead/Manager with Daily stats/reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Qualifications Any Graduation

We are looking for Quality Analyst for our Retail Sales channel Reporting to: Zonal Quality Manager Reportees : Individual role Key Deliverables / Accountabilities : • Responsible to map clients internally as per the assigned quality parameters. Responsible to analyze new Client Quality. Being a strong link between the Sales and the Dealing team to ensure client activation & mapping. Responsible to Track stop trades & formulate strategy for activation. Achieve of monthly / quarterly & yearly targets of new client revenue & increase in AUM as defined by the organization Conducting synergy meetings between internal teams with a objective to meet set targets • Check gaps and conduct quality training for the sales teams for time to time and report to Management Will be responsible to prepare relevant dashboards and give insights for quality improvement for end-to-end Quality assurance and auditing. Competencies Required A. Good spoken and written communication and B. listening skills C. Confidence and Presentation skills D. Ability to explain information clearly and simply E. Convincing skills Essential Educational & Experience Qualification A. Graduation / MBA in any stream with 2- 5 years of sales/dealing/advisory experience in broking domain. B. Experience of Capital Markets is mandatory. If interested kindly share your resume to 9666028640.

Skill required: Tech for Operations - Technology Architecture Designation: App Automation Eng Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? In this role, you will be responsible for designing and architecting end-to-end automation solutions leveraging RPA (primarily A360 and UiPath), OCR, AI/ML, GenAI, and Agentic AI frameworks. You will work closely with clients, business stakeholders, and development teams to ensure the successful implementation of intelligent automation solutions that drive business impact. What are we looking for? ? Primary expertise in RPA (primarily A360 and UiPath), with a strong foundation in automation design and implementation? Experience with OCR / GenAI based OCR (Document Automation/Document Understanding) for structured and unstructured data extraction? Proficiency in Python for scripting, automation, and AI/ML model integration? Strong knowledge of GenAI, Machine Learning, and Agentic AI frameworks? Deep experience in architectural design, NFR identification, infrastructure planning, and automation scalability? Hands-on expertise in code quality checks, troubleshooting, and analytical analysis? Ability to work in a self-driven manner while being a great team playerGood to Have:? Experience in Cloud-based automation deployments (AWS/Azure/GCP)? Exposure to AI-driven decision automation and self-learning bots? Familiarity with Low-Code/No-Code (LCNC) automation platforms Roles and Responsibilities: ? Lead the architecture, design, and implementation of intelligent automation solutions? Define and develop technical standards, best practices, governance models, solution design documents (SDDs) and technical design documents (TDDs) for automation programs? Identify and document Non-Functional Requirements (NFRs) and infrastructure requirements? Perform code reviews, quality checks, and troubleshooting for automation solutions? Collaborate with AI/ML, Data Science, and GenAI teams to integrate Agentic AI and Machine Learning models into automation workflows? Work with business and IT teams to ensure scalable, high-performing automation solutions? Provide technical mentorship to developers and ensure team alignment with automation strategies? Drive continuous improvement and innovation in automation technologies and frameworks