657 Quality Check Jobs - Page 25

Project Gender justice: Equal access to sufficient and healthy food strengthens the food security of women and small children. No. of Position 01 Public Health Resource Network is a growing network of individuals and organizations with the perspective of strengthening technical and management capacities to take action towards the common goal of Health for All . Its main objective is to contribute and strengthen all efforts directed towards the goal of Health for All through promotion of public health, social justice and human rights related to the provision and distribution of health services, especially for those who are generally left underserved. PHRN is currently working in the states of the states of Chhattisgarh, Jharkhand and Odisha and has contributed to the on-going work of strengthening public health systems in other states through its partnerships with other institutions. Whereas PHRN is a voluntary network of many hundred concerned public health practitioners who are willing to intervene towards Health for All by creating capacities and engaging with the public health system, Public Health Resource Society (PHRS) is the core group that has initiated the network. PHRS is a national level organization that is registered in Delhi under Societies Registration Act 1860 (Act XXI). It comprises of a small group of members and full timers that provides leadership to the network as well as functions as its secretariat. For more details visit: www.phrsindia.org About the project The project entitled Gender justice: Equal access to sufficient and healthy food strengthens the food security of women and small children will be implemented in Ambikapur district of Chhattisgarh. The project will contribute to minimizing hunger, acute malnutrition and increased self-reliance in food and nutrition among marginalized communities, especially women and children in the north Chhattisgarh, India - To increase gender equality and decision making in fair food distribution by women and girls in the 100 villages - To ensure food and nutritional security and dietary diversity for children, adolescent girls and women - To improve quality and access to public services on general women and child health and nutrition. - Promote model of nutrition and health care in community setting for addressing malnutrition and gender rights. Job Description Overall, the person would be responsible for providing support to programmes related to creches. The MIS person will report to the Roles and responsibilities are as follows: http://www.phrsindia.org/ - Developing MIS for the project and managing data on a regular - Frequent field visit to intervention site - Quality Check of the data collection at the field level - Providing handholding support to block and district teams with regards to MIS activities - Data analysis, develop reports and presentation - Providing required support to national office for advance level - Provide supportive supervision at the field level - Generation of internal reports - Capacity building of the field teams - Any other task assigned by the Project Coordinator and the Report to Project Coordinator Qualifications, desired skills and requirements - Master s degree from a recognized institution - Minimum 2 years experience in data handling in the field of health and/or nutrition - Must have advanced data analysis ability using any of the data - Excellent verbal and written communication in English and - Ability to travel to project areas Remuneration - Rs. 3,60,000 per annum Duration - Till September 2026 How to apply Interested candidate must send their resume along with a cover letter to delhi@phrnindia.org with subject line- Application for the post of MIS Officer- Ambikapur Chhattisgarh Last date of application Sexual Exploitation and Abuse (SEA) are unacceptable behaviors and prohibited conduct for all humanitarian workers, including PHRS employees and related personnel. PHRS has a policy of zero tolerance towards SEA. All candidates will mandatorily undergo a reference check that includes questions about SEA.

Quality analyst - on paper 1 Year experience required Mini 2 years experience in service desk Skills- technical support/ it support/troubleshooting Hyderabad 6 lpa WFO Graduate 5 days working Us shifts Required Candidate profile Perks and benefits 2 ways cabs

Drive and lead execution with SOC teams for Design. Drive efficiency on execution of SOC for integration as well as various quality checks like lint, CDC, RDC, Synthesis, CLP, LEC, constraints quality checks. Drive quality and timely delivery to various teams like DV, DFT, Emulation & PD. Work with architecture team on high level arch and uArch definition. Work with IP team for IP requirement, deliverables and negotiations. Drive SOC from concept to productization. Work with customer requirements on product definition, feature, bounding box analysis and drive optimal solution. Work with business and design team on optimal development cost solution considering in die size, power, performance optimization. Work with program management team for SOC planning, schedule, resource demand/supply, critical path analysis, dev cost and execution. Work with SOC (Design, DFT, DV, PD), System and SW team to deliver next generation high performance SOC designs. Work with post-Si team to drive Si bring up and ramp to productization. Drive improvisation on methodologies in SOC design. Get technical alignment with experts across geographies. Develop plans and track progress to maintain aggressive development timelines. Has understanding on SOC and IP development milestones and drive execution to meet them. THE PERSON: Strong understanding of SOC design methodology & related flows. (Design integration including UPF, Lint, CDC, RDC, CLP, LEC). Also on various handoffs (DV, PD, DFT & Emulation) Leader with strong self-driving ability and winning attitude. Be able to drive technical alignment with experts across geographies to improve design methodologies. Strong interpersonal and stakeholders management skills. Strong problem-solving skills. Strong commitment to own/drive SOC development using well-defined metrics. Work with PM team on execution planning, to track quality metrics, milestone convergence, to assess risk, and ensure plan is on track. Detail-oriented candidate who can work seamlessly with larger SOC design team across geographies on driving the solutions. Technical Leader with strong self-driving ability and winning attitude. Should have excellent communication written, oral and presentation skills, demonstrated through technical publications, presentations, trainings, executive briefings, etc. KEY RESPONSIBILITIES: Driving SOC design execution across from concept to tape-out and productization. Contribute to Bounding box analysis, Design, DFT, Verification, Test-plan, Power Reduction, Timing Convergence & Floorplan, Tape-outs, System engineering and SW deliverables. Running regular execution meetings, scrums, standing meetings and resolving bottlenecks. Project planning, schedule, deliverables, risk/ mitigations. Presenting status update to senior executives. Good understanding of sign-off flows like Lint, CDC, RDC, Formal Equivalence, Low Power Checks, timing convergence (both tile-level and FCT), and full chip integration flows. Drive and improvise various design hand-offs to DV, DFT, PD and Emulation teams. Understanding design requirements, timelines and various milestones of a project and tracking project convergence status accordingly covering all aspects of the design cycle. Drive methodology development ideas/forums. Collaborate with CAD and EDA vendors to further strengthen AMD and S3 design methodology. Strong interpersonal skills to work across teams in different geographies. Provide technical direction, guidance, and Support to the engineering team. PREFERRED EXPERIENCE: Experience of successfully leading multiple SOC execution from spec to tape-out and productization. Expertise in SOC integration and implementation - IP Integration, SOC fabrics, Voltage / Clock domain crossings, DFT, Power intent design, RTL Quality checks, Clock, Reset, Fuses, Synthesis, Timing Analysis, Design Partitioning, PPA optimization, PnR, Timing analysis, Floorplan convergence, Physical design implementation and signoff. Experience in ASIC execution, customer engagement, deliverables and execution flow. Work with a team of Architects, Hardware and Software engineers to define the High-Level Architecture. Strong hands-on experience in different SOC design activities, Verification aspects, Test plan review, Debug/triage, bottleneck resolution etc. Strong Problem Solving and Debugging Skills Comfortable with design/implementation tools and flows like VCS, SOC Connectivity, Spyglass Lint/CDC/RDC, VCLP, Synthesis DC/FC, ICC, and Physical design implementation/signoff tools, STA and constraints analysis tools. Expertise in SOC architecture, System bus and IO protocol understanding (e.g. AXI, PCIe, Memory, uProcessor, etc.) Good understanding of System integration, multi-die methodology, packaging, yield, and system solution. Experience in working with SW team for BIOS, FW, Driver, SW stack, QA and SW release is a plus. Expertise in managing execution team, project planning, IP delivery timelines, deliverables and quality checks, Resource planning, critical path analysis, risks, and mitigation plan. Good understanding of Power, Performance and Area (PPA) optimization techniques. Good experience with Perl/TCL/Shell/Python scripting, and Verilog/VHDL RTL design. Excellent presentation and inter-communication skills. ACADEMIC CREDENTIALS: ~5+ years of strong experience in leading end to end SOC design and ASIC execution. BE/B.Tech/ME/MTECH/MS or equivalent ECE/EEE with 12+ yrs. of experience

QA/QC process and their implementations. manage more than 100 MW Projects.IS Codes & applicable standards. daily observation report preparation. Inverter,SMB, IDT, HT Panel, LA, & MMS, etc.

Implement QC Systems Research & Prod innovation, sample development Monitor & review quality test plan, test method & final product quality Investigate/analyze customer complaints Internal quality & machine audits Coordinate with prod, PPC & Mktg Required Candidate profile Assist: various trials Min rework NPD Prepare quality report Implement QMS KPI's Raw materials testing Implement TPM Engagement of QC Investigators and workers in lab Conduct Tech training

Duties include, but are not limited to: Knowledge of Accounts Payable -Procure to Pay Processing invoices in Oracle Non Inventory Vendor Invoice payments Invoice on-holds. Process Metrics Solving complex employee/vendor issues and proactively heading off negative service trends. Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures. Constantly work with business teams, share metrics and create plan of action for aged items in Work closely with finance operations team in different locations for timely transaction processing. Maintain Accuracy levels of above 98 %. Check vendor files for any previous payments and assign voucher numbers Able to meet the productivity target set. Vendor Statement preparation Payment holds research processing & Quality check for invoices matched. Key job responsibilities Duties include, but are not limited to: Knowledge of Accounts Payable -Procure to Pay Processing invoices in Oracle Non Inventory Vendor Invoice payments Invoice on-holds. Process Metrics Solving complex employee/vendor issues and proactively heading off negative service trends. Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures. Constantly work with business teams, share metrics and create plan of action for aged items in Work closely with finance operations team in different locations for timely transaction processing. Maintain Accuracy levels of above 98 %. Check vendor files for any previous payments and assign voucher numbers Able to meet the productivity target set. Vendor Statement preparation Payment holds research processing & Quality check for invoices matched. - Bachelors degree in accounting and commerce (B. Com) - Knowledge of Excel at an advanced level - Experience with Microsoft Office products and applications - 4+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience

Location : Jamnagar Gujrat Job Description: The job profile will focus on quality assurance and control of the project and process internally for all the business segments and products. Setting up the QA/QC policy for the BU It is the responsibility and ownership of the candidate to set up the Quality process and policy of the BU in concurrence with RIL standards and other relevant international standards. Audits and conformities The candidate will be playing a major role in achieving the ISO accreditation for the company. The candidate shall be capable of handling internal and external audits and processes. Quality Assurance i. The candidate is the major shareholder to achieve quality assurance in the products and the services of the BU. ii. The candidate will take care of the component quality, will be responsible for FATs at customer places. iii. The candidate also will be responsible for product certifications and registrations. iv. The candidate will hold the major responsibility of site quality to assure quality installations. v. The candidate will be taking audits of vendors and vendor manufacturing facility for pre qualifications. The role entails working very closely with the Product Development, Technology, and projects teams to ensure the right product-market fit with quality and timely delivery. Head of the quality is expected to steer a team under him/her and have good internal relationship for and team development skills. The candidate is expected to travel meet vendors, customers and manage internal and external customers on the quality aspects of business.

Job Description / Responsibilities : The candidate will be responsible for visiting export locations within India where container stuffing for exports takes place. Ensure that the goods are inspected and tested in accordance with the companys quality standards. Coordinate and oversee the surveyor activities at various export locations. Conduct quality checks and provide reports on the condition of goods being exported. Ensure the process complies with the company’s protocols and standards. All travel, food, and accommodation expenses will be borne by the company. Desired Profile : Industry Experience : Candidate preferred with prior background in the Testing and Inspection industry, especially in roles related to Surveying . Skills : Strong communication skills in English (both written and verbal). Hindi speaking skills are an added advantage. Experience : 3 to 5 years in a similar role. Qualification : Any degree. CTC : 3,00,000 per annum (based on experience) Key Skills : Quality inspection and testing Strong written and verbal communication (especially in English) Ability to travel frequently for work within India Attention to detail and understanding of export procedures Location : Base location : Chennai with frequent travel within Maharashtra and Chhattisgarh region. If you’re ready to embark on a career with an exciting export company, this is the opportunity for you!

We are looking for a meticulous and analytical individual to join the Revenue Assurance team as an Supply Executive Quality Check (Mystery Audit Process). The role is crucial in validating the integrity and accuracy of mystery audit reports conducted across OYO hotels. You will act as the first line of defense in ensuring audit quality, SOP compliance, and actionable insights to minimize revenue leakage. Key Responsibilities Audit Quality Review: Review mystery audit observation letters submitted by field auditors. Validate correctness and objectivity of deviation findings (e.g., mismatch between physical room occupancy vs OYO Tab data). Ensure reports are detailed, evidence-backed, and error-free. SOP Compliance Monitoring: Cross-check whether all Standard Operating Procedures (SOPs) have been followed by auditors during visits. Flag any procedural gaps or inconsistencies in audit execution. Deviation Analysis & Verification: Assess whether deviations reported reflect actual non-compliance or false positives. Liaise with internal stakeholders to corroborate findings when required. Quality Metrics & Feedback Loop: Develop and track audit quality metrics (accuracy rate, false-positive rate, SOP compliance rate, etc.). Provide structured feedback to field auditors and suggest corrective actions. Continuous Improvement: Identify patterns in errors and recommend improvements in the audit process or SOPs. Support training initiatives for auditors based on quality findings. Role & responsibilities Preferred candidate profile

Job Description Roles & Responsibilities : Responsible to perform Detective controls for Accounts Payable Invoice Verification process Quality check for Invoice processing based on Central Directive Invoice Verification Quality check to verify in case of any fields related to payments being changed after processing the Invoice. Quality check to verify if the Contract is valid and Price on the Contract is matching with the Invoice. Quality check to verify if the vendor is not receiving the Double payment. Quality check to verify if there are relevant approvals obtained in case of Service Based Invoices. Quality check to verify if there is Purchase orders being created for Emergency Purpose.

Seeking a Quality Analyst to test kitchen/home appliances, ensure compliance (UL, CE), identify defects, create test plans, analyze feedback, support audits, and collaborate with R&D and manufacturing for continuous product improvement. Required Candidate profile Bachelor’s in Engineering with 2–4 years’ QA experience in appliances. Knowledge of safety standards, inspection tools, Six Sigma/ISO 9001 a plus. Strong analytical and communication skills.

Urgent Requirement Company: Solar Square Energy Designation: Quality Engineer & Project coordinator Salary : 18k to 20kl Qualification : B-tech (Electrical) Bike is Mandatory Age below30 Experience : Freshers also Eligible Languages: Hindi & English Location : Pune, Nashik & Kolhapur For more details: 7569532107 or WhatsApp

Role & responsibilities 1 Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. 2 Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team. 3 Develops and implements procedures to meet quality, quantity, and timeliness standards. 4 Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 5 Coaches less-experienced staff in learning procedures and insurance knowledge. 6 Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Preferred candidate profile Industries (Only): International Insurance, US Mortgage, International Banking operations. Experience : 5+ years at least and 1+ years as a team lead, Lead, Specialist, SME, Senior Analyst Education Background : Bachelor Degree (Major) Skills : Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition and Shrinkage. Competencies and Behaviors * Train others * Builds team relationships * Communicates effectively * Demonstrates functional excellence * Customer centric

Roles and Responsibilities Perform non-destructive testing (NDT) inspections using techniques such as radiography (RT), ultrasonic testing (UT), and visual testing. Conduct quality checks on raw materials, products, and finished goods to ensure compliance with specifications. Basic knowledge of quality Level 1 & 2 aware NDT testing

Designation - Chemist /Officer / Sr. Officer - QC Company - Leading Chemical Mfg. Company Job Location - Dahej, Bharuch Qualification - B.Sc. / M.Sc. Experience - 1yr. to 6yrs. Total Openings - 5 Nos. share with your friends. Required Candidate profile Analysis of RM, PM, IP, FG prepare approved or rejected test report calibration activity for laboratory instrument like - GC, HPLC, IC, Balance, pH Meter, Ion Analyzer, Karl Fischer Total Openings- 5

Must be a local candidate from Tirupur.Strong knowledge of knits and kids apparel production, including quality control processes.Conduct various quality audits, including: PPM (Pre-Production Meeting).Inline inspections.Mid-production audits Required Candidate profile Final inspections as per AQL (Acceptable Quality Level) system and buyer requirements. Strong computer skills for documentation, reporting, and communication.Good communication skills to coordinate

Qualification : B.Sc Chemistry / Diploma In Packaging Experience : 4 to 5 year Location : Pore Performing Routine inspections and quality test on products. Identify and record any product quality problem. Ensuring that workflows ,processes .

About The Role Customer Operations-CHAT- Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings- Flexible 24x7 Specialisation- International BPO, Chat Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 4+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

About The Role Customer Operations-CHAT- Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings- Flexible 24x7 Specialisation- International BPO, Chat Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 4+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

About The Role Customer Operations - Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings- Flexible 24x7 Specialisation- International BPO, Voice Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 4+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

About The Role Customer Operations - Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings- Flexible 24x7 Specialisation- International BPO, Voice Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 4+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

About The Role Customer Operations - Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings- Flexible 24x7 |Management Level- Assistant Manager Specialisation- Telecom International BPO, Voice process, Inbound and Outbound experience eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 6+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

About The Role Customer Operations-CHAT- Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings- Flexible 24x7 Specialisation- International BPO, Chat Process eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. They must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. They must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Minimum Qualifications Overall experience of 4+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews eClerx Customer Operations eClerx Customer Operations specializes in improving end-to-end customer journeys by providing advanced analytics, automation, superior Omni channel customer support, and field technical operations. Transforming everyday touchpoints into superior customer experiences to help our clients improve sales and retention, while reducing costs and enhancing customer satisfaction. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

About The Role Job Details: Role: Senior Analyst - CLM| Full-time (FT) |Financial Markets Location: Pune-Maharashtra-India Shift Timings: APAC (6.30 AM IST to 3.30 PM IST) Specialism: Client Life Cycle Management (KYC) About The Role : As part of our APAC Private Banking Client Life Management function, you will be directly working with team to understand BAU functions. This role will include an end to end Client Life Cycle Management function nuances for HNI clients in Private Banking. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Job Responsibilities Understanding the end-to-end BAU functions assigned under Client Life Management. Seek to perform an independent activities and quality check of client profile updates during Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth, Account Onboarding and Screening, Tax, FATCA, PEP, Sustainability Risk, Reputational Risk and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Be the Subject Matter-Expert (SME) in Focused Review processes, to assist with the implementation and delivery of continuous process/technology improvements Uphold the highest standards of control, always keeping data integrity and process controls in mind while carrying out day-to-day work Stay up-to-date with the latest regulatory, policy and procedural requirements, and take ownership of relevant procedural updates Report higher risk matters or regulatory questions to the Client Life Cycle Management Engage business partners in Back Office, Compliance and Operations regularly, to enable effective collaboration in day-to-day work Provide support for any regulatory & audit related reviews, and training/walkthrough of client onboarding process, as required Assist with the continuous operational improvements, in view of the changing operating and regulatory environment, and participate in projects in view of Clients strategic objectives and vision Minimum Qualifications- Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years' experience in Client Life Cycle Management within the financial services industry with experience in conducting due diligence. Sound business acumen - a practical and positive approach to meeting CDD/KYC requirements in a client facing environment. Knowledge of or experience in a professional services firm would be beneficial. Ability to independently research, analyze, and recommend solutions to close open items and discrepancies with client Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment Strong knowledge of client structures typically used within the financial services industry. Knowledge of and a drive to stay up-to-date with industry developments in CLM Strong verbal and written communicator with the ability to work as part of the client facing team and a track record for building positive relationships with colleagues. Who we are: eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 13,000-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. About eClerx Financial Markets For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience, complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. Disclaimer - eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

About The Role ROLE DETAILS Functional Role PM - TTS-Calling/Troubleshooting Key Skills Basic Excel Skills Critical Competencies Analytical Thinking, Communication, Customer Orientation, Initiative, People Management/Domain Exper, Quality Orientation, Teamwork About The Role Ensure Critical Performance Metrics are met consistently Prepare and circulate Client / Vendor Decks Lead Client / Vendor reviews / calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on the Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from Senior Leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss Operational updates Build team spirit through group sessions, activities, projects Focus on Retention of staff through Career mapping & guiding the team members Advocate and follow the organizational policies and procedures Candidate shall adhere to the information security requirements. QUALIFICATION Post Graduate NA Graduate B.A, B.B.A, B.B.M, B.C.A, B.C.S, B.Com, B.E, B.Ed, B.H.M, B.I.T, B.M.M, B.M.S, B.Pharm, B.Sc, B.Sc (IT), B.Tech, C.A, C.F.A, C.S, F.R.M, I.C.W.A, L.L.B, M.B.B.S Under Graduate CBSE, DIPLOMA, HSC, ICSE, OTHERS, SSC Others Details EXPERIENCE Minimum 5Years Maximum 7Years Minimum Relevant 5Years Age Limit 30Years Others Details NA